Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. I can't type.

    I cannot type in XD. every time I touch the Text tool,
    XD crashes completely

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Link won't update

    Trying to update link to XD 17.0.12.11 file after adding and re-wiring an art board. The link seems broken. I get the message: "Something Went Wrong."

    1 vote
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    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Colleen

    Sorry to hear that your are facing sharing error. Can you please try publishing a New link and see whether it resolves the problem?

    Also let us know reported issue is happening for all XD file publishing.

    Thanks,
    Muthukumar

  3. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. review file doesn't open.

    the review URL with feedback file doesn't open up for me to review the comments.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't open published spec/prototype.

    After publishing a prototype/ spec with password, I tried to view it in the browser. However, after I entered the correct password, the password text box border becomes red and there wasn't any text indication.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  6. Fixed elements are not working on shared links - mac.

    While creating prototype for mobile app in XD, fixed position when scrolling 9footer/header etc.) elements are not visible on sharing review link.

    1 vote
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    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  7. Images missing if we export PNG file in 2x web if website landing page more than Height 7000px

    I have designed a Web landing page height is 12215px, i have used certain images on the design, whenever i try to export design in png web. XD provides 2 png's 1 is 1x and 2 is 2x, once i open 2x design and i see some images are not exported. this problem i'm facing in every design. more than 7000px height

    See the attached file only placeholders are there images are missing
    I have attached screenshots for your reference.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. adobe xd unexpectedly closed

    hi adobe
    when I click prototype mode, XD craches.

    I've updated to the latest version

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Error code 49 when saving a large XD file

    I'm working on a MacOS Mojave 10.14.2
    XD vers. 17.0.12.11

    I have got an XD document(D1), which has linked symbols of an second document (D2).
    The last few times it was no problem to update D2 and afterwards D1. But since today I am getting this Error code 49.

    "There was an error saving the file (Error code: 49)"

    What can I do? Is the document to large?
    Is the linkage broken? Was is wrong to rename the symboles in D2?

    1 vote
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    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hyperlink won't work after scrolling down the screen

    Adobe XD Version: 16.0.2.8

    I'm working on a screen with 3 groups with items inside and horizontal scrolling each one of those groups.
    Every item has an hyperlink to a product detail and works fine until I scroll down the page.
    If I tap on any item, the hyperlinks are not working anymore.

    If I remove the horizontal scrolling effect it works fine.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. I can run the app after March Update

    I can even run the app after March Update! I'm very angry and if I don't receive any answer, I will decide to stop using Adobe XD! I tried many ways to let your team know about this problem including Twitter and Adobe XD user voice.

    Adobe XD: 17.0.12.11
    MacOS: 10.14.3
    Adobe CC: latest version

    1 vote
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    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  12. XD files appear as folders in Adobe CC app for MS Teams

    This is about the Adobe CC app added to Microsoft Teams.
    By Adobe
    Version 2.5.0.0

    When viewing a shared XD, it appears in the Adobe CC app as a folder and not an .xd file. As a result you can open it and trash the content of the XD file instead of the view and downloaded options you get with an .ai or .indd

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  13. [Win 10] Auto quit after open for a minute

    Auto quit after open for a minute

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. Publish Design Specs Broken in version 17.0.12.11

    XD Version 17.0.12.11 broke the publishing of design specs. I get the message "You do not have access to this service. Contact your IT administrator to gain access." The IT administrator says nothing has changed. I've been using design specs since October 2018 on March 14 2019 (I guess that's when my XD got an update) it stopped working. I can downgrade XD to version 16 and I am able to publish design specs BUT I can't open any of my XD files because they were saved with version 17, so Im stuck. I don't want to go back to…

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  15. Resize causes random alignment mismatch and unpredictable size

    I was trying to follow the 1 day of adobe XD progressive challenge, but could not keep with the pace due to the bugs. You guys need to just follow your own tutorials by a few folks at your workplace to discover many of them.

    See the attached file to see the bug.

    1 vote
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    bug-filed  ·  2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  16. Art-boards exported in non-sequential order upon Share for Development

    I used "Share for Development" of a sequence of art-boards (screens) linked one to another sequentially. When Development opened to see specifications (in a browser) sequential navigation was lost, making dev-team work harder.

    Why XD exports art-boards changing sequential order? How XD determines sequential order?

    Attached shows sequential order and interaction connection between art-boards in XD. Link to exported sequence:
    https://xd.adobe.com/spec/7df16d2e-6f0d-4b4d-49cb-853609cd8961-0bc0/

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Leo:

    The order is top to bottom, left to right. I’ve found that if one artboard is lower or higher it could alter the order. If you go into your XD doc, you can verify the top of the artboard is aligned to the one next to it. You can verify the order by clicking on Preview play button and navigate using arrow keys.

    Hope this helps!
    Nina
    Adobe XD

  17. Fixed element - problems when previewing in mobile web share.

    I'm having issues with Fixing elements. Hopefully, you can help me understand what I'm doing wrong, or if its a current limitation of XD.

    Fixing elements to the top of the page, like a top nav bar or title work perfectly fine.

    However when it comes to fixing a bottom bar element, either naviagtion, or a call to action i'm having issues.

    My example is prototyping for iPhone 8 (375 x 667pt)

    A few problems:

    - It's not ideal to have to place the element over the top of the design your working on, and not ideal for sharing with…

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. "something went wrong" more often than not

    "something went wrong" more often than not

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. Filled in text, boxes, keep switching to 80 or 85% opacity, even on older mock ups I open.

    I am on version 16.0.2.8 on MAC

    Something strange is happening. A lot of my values just keep changing on their own to 80-85% opacity. Even when I open up older mock ups I noticed all the grey boxes were lighter and they were all set to 85% so I figured maybe I manually changed all of them.. which I found quite odd because I wouldn't have done that.

    And I've noticing this is happening non stop. For texts. For solids. It's extremely annoying I don't know what is switching or what's not it's only when I notice something has…

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. Comments not working

    When I try to leave a comment, I get this message.
    "We are unable to post your comment, please try again."

    -Publishing the prototype again didn't fix it
    - Unchecking then rechecking the box to leave comments when publishing didn't fix
    -I signed in as a guest to leave a comment and got the same error
    -My account is current with no outstanding invoices
    -I haven't changed any settings or anything on the file

    This has been going on for a week now. Please provide assistance or fix this bug. Thanks.

    1 vote
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    3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Shawn,

    Do you already have comments or replies on this link, and you are not able to add any new ones? Or is it that you have never been able to add comments?
    Is it the same behaviour on any other new link that you create from XD?

    Can you share the link with us to investigate?

    Thanks!

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