Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Some bug artboard not functioning

    I working with my old xd file, which created i think 6 months ago, after new update i found 1 bug when i update my design and open with browser, the design never update at browser,
    the design still same like my previous design(not the latest), but weird thing is the hotspot is updated,but the image not updated.

    I solved it with cut the artboard and paste the artboard again, and relink the hotspot again

    Let me know how to solve this thanks! coz this is really not good experience

    please refer the attachments and

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Desktop license behave like Starter

    1. XD Version 9.1.12.3
    2. After update the XD to version 9.1.12.3, I can't publish more that one prototype link. Behaving like Starter (See attached picture).
    3. Publish unlimited prototype links
    4. I can't publish more that one prototype link. The Xd request upgrade license.
    - Admin license account: hlk@cin.ufpe.br
    - My CC account: elbs@cin.ufpe.br
    - Brazil
    - macOS High Sierra 10.13.5

    1 vote
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  3. Comment button disappearing

    Hi,

    I can't really share the full screen of the prototype I'm working on (sorry), but I'll try to describe it in detail. I know a video would make it easier.

    If I share a public prototype that requires a password, when a user enters the prototype full screen mode by clicking on the double arrows (see attachment), when they hit ESC to leave full screen, the comment button disappears. So they can no longer click the comment button to toggle the comments off/on. It automatically stays ON.

    So once it disappears, the only way to make it come back…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Shawn:

    This functionality has changed a bit in the most recent release XD 9.1.12.3 Instead of a password, now publish private link + invite registered users to view. Is this what you’re working with?

    Which web browser are you working with? Do you see this in all browsers? Do you see the same problem with publishing prototypes that don’t require password?

    Thanks!
    Nina
    Adobe XD

  4. Newest version of XD on windows not supporting jump lists

    Ever since updating to this newest version of XD, I am unable to pin my projects to XD on the taskbar and existing projects do not show up when right clicking the icon in the taskbar.

    1 vote
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  5. Unable to continue using XD after changing text settings occasionally

    After updating to the newest version on windows 10, after about 6 out of every 10 times I change some settings for my text such as changing the font, the leading, size, etc. The app is pretty much unusable. I have two frequently restart the app to continue creating my designs.

    Occasionally the fix involves me simply restoring and maximizing the window again, but this helps only sometimes. Makes it pretty difficult to work on what I am working with these issues.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Michael:

    I’ve been seeing a few reports this week where folks share similar scenario to what you’re describing. I’m trying to track down the culprit to help team review and users get back to designing!

    To help dig into this, can you share the following?
    - DxDiag https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe
    - XD build version
    - What other programs do you usually run while working in XD?
    - Do you have an external monitor?
    - Where do you save your files?

    Thanks!
    Nina
    Adobe XD

  6. Prototype fixed element onclick bounded to element behind.

    When using the new fixed element feature, if you have an element with a click to another page, and the element is fixed, and you scroll, the place behind it is clickable. See gif

    1 vote
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  7. Unable to share private link with a user that doesn't have a Adobe CC license

    Version: 9.1.12.3, Creative Could Sync 3.0.3.6

    I'm able to create a private link and invite collaborators but they are unable to open access the link. My assumption is they are restricted because they do not have a Adobe license.

    If I create a public link with a password, they can access the link without any issue.

    This feels like a bug, as there is no mention that we need to have a Adobe license to view a private link

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Christophe:

    Alas, yes the private links are restricted to Adobe Creative Cloud accounts holders. The good news is, anyone can create a free account!

    You can read more about the Private Invites (Beta) feature here, https://helpx.adobe.com/xd/help/share-embed-designs-prototypes.html#PublishprototypesanddesignspecsusingprivateinvitesBETA

    If the folks you shared the link with are using free accounts and still experiencing problems opening the links, post further so we can dig into what’s going on.

    Thanks!
    Nina
    Adobe XD

  8. Rendering issue when zooming in with overlay on

    At times overlay feature freezes the screen when zoomed in on Windows version.

    XD 9.1.12.3
    Win10 1709

    1 vote
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  9. Cannot Publish Specs

    Yooooo you guys said you fixed it but I'm STILL STUCK AT 0% for over an hour :(((

    I tried reboot, rename,and duplicate the file and upload but still not working.

    I'm using latest version XD btw :(((

    here's the screenshot,please help .

    1 vote
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  10. Adobe XD - Instantaneously quit if an artboard got a link to it in overlay mode and you try to link it further..

    Adobe XD - Instantaneously quit

    If a artboard got a link connected to it with overlay mode and you try to link it further..

    In the attached file Artboard 1 is linked to Artboard 2 in overlay mode, then I try to connect Artboard 2 to Artboard 3, and then on click (trying to link), the XD program just disappears..

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Øystein:

    I’m not sure but I think what you might be seeing is a result of the issue reported here, https://adobexd.uservoice.com/forums/353010/suggestions/34599817

    To workaround:
    1. Go to System Preferences > Language and region > Advanced > General
    2. Check the value of Number separator for decimal
    3. If it is set to comma ( , ) then please try changing it to dot ( . )
    4. Try to change transition duration now in XD and see if it works.

    If it’s something different, let me know and we’ll dig in to see what’s happening.

    Thanks!
    Nina
    Adobe XD

  11. 1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This sounds similar to this one https://adobexd.uservoice.com/forums/353010/suggestions/34599817

    Can you try the following and see if it helps?
    1. Go to System Preferences > Language and region > Advanced > General
    2. Check the value of Number separator for decimal
    3. If it is set to comma ( , ) then please try changing it to dot ( . )
    4. Try to change transition duration now in XD and see if it works.

    Thanks!
    Nina
    Adobe XD

  12. bug when fixed header is combined with preserve scroll position

    When I navigate between pages that both have fixed headers and preserve scroll position enabled, the fixed header becomes semi-transparent for a moment and I can see the background image briefly bleed through the fixed header.

    Attached image shows the scenario I'm describing.

    1 vote
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    bug-needs-more-info  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Image Rotation issue

    Rasterized image after rotation is blurred.

    I work on PSD files (I open them in Adobe XD). When I try to rotate an image, it gets blurred. I have to rotate it in Photoshop first.

    1 vote
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  14. grid column

    When adjusting the GRID column margins I use the up/down arrow keys to adjust the number. This works real good until the left and right margins become uneven (due to the gutter with and number of columns) and four text fields show up (top, right, bottom, left). At that point my focus jumps to the artboard and I'm still pressing up or down, moving the artboard. I would like to see the focus stay in that area, if not still on one of the left or right textboxes.

    Windows 10
    Adobe XD 8.0.22.11

    1 vote
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  15. Windows publish a new prototyp crashed and the app closed completly

    If i try to publish any prototype the link generation run to 50% and the app closes themselves.

    1 vote
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  16. Source File is missing

    Am using Adobe XD cc for my project work. Recently have done a project with XD and the source file is missing . Help me to retrieve it.

    1 vote
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  17. snapping problem

    I don't know what happens, but when I scale an object to snapping the grid, I couldn't use any other function, and then the undo and redo was disabled, can someone help me. Sorry for my bad English

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Sorry to hear you’re having problems. I have tried to reproduce the problem with the information you provide on Win10 RS4 & XD 8.0.22.11 and see things are working for me as expected.

    Can you share the following:
    - XD version
    - Win10 OS version
    - Have you updated the drivers for your video card?

    Curious, what language are you using on your system?

    Thanks!
    Nina
    Adobe XD

  18. Link Artboards

    I am not able to link artboards. The line moves, but does not connect the artboards.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Type appears blue

    A single font appears blue for some reason. Arbys' Saucy_AF font (https://arbys.com/saucy_af) appears blue in XDs design and preview modes, no matter the context (On artboards or pastebaord, size, Point/Area Text, etc.) but will render properly when exported. I've been unable to reproduce this with any other font.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mathew!

    Thanks for sharing your feedback. I can reproduce this on my end on Win10 RS4 + XD 8.0.22.11 Interestingly, issue does not occur on Mac + XD. Maybe there’s something about the font + Win?

    I’ve filed a bug for the team to review.

    Thanks!
    Nina
    Adobe XD

  20. dropped image from Bridge not focused

    Mac v7.0.12.9

    When an image is dragged from Bridge onto an art board, although there is a bounding box on the image in XD, the focus has not actually been moved from Bridge. Therefore if you've accidentally dragged the wrong image if you hit delete then you actually delete the image from Bridge and not XD!

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Adobe XD: Bugs

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