Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. [HELP] Adobe XD Cannot Create nor Open File

    [PLEASE HELP] Hi, my adobe XD cannot open nor create a new file. When i open file, adobe automatically close and no notification or report.

    ASUS X450JB (RAM 4GB)
    Windows 10 Home (last version)
    Adobe XD (last version)

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. XD Drops Images from CC Libraries

    XD fails to bring in all images dragged from a CC Library unless all (or most) are visible in the CC Libraries panel. Depending upon what is visible in the panel, only some of the selected images are brought in. Scrolling up or down in the panel changes which of the selected images actually get brought in.
    This is consistent for me in my older and newer documents, as well as in older and newly-created Libraries. I have uninstalled and reinstalled XD and the behavior persists. Screen capture video of the problem is attached.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Michael:

    When I do shift select, it grabs all contents of my CC Library in between the initial selection and new selection below (or above based on asset placement). And when I drag, it does get them all in.

    However, when I select the cmd (apple) key + select, I can repro similar scenarios that you show in your video.

    I’ll file a bug for the team to review.

    Thanks!
    Nina
    Adobe XD

  3. [Win10]Not launching anymore after newest update

    After I installed the newest update of Adobe XD on my Windows 10 system it is not launching anymore. The window closes half a second after it opened.
    Or the other case it that it opens for 10 seconds as "white screen" where the window is loaded and nothing is shown.

    1 vote
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    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Jan:

    I suggest you try the following:
    - Follow troubleshooting steps here, https://helpx.adobe.com/xd/kb/after-launch-adobe-xd-shows-white-screen-and-crashes.html

    - Use Creative Cloud cleaner to resolve installation issues, https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    If issue persists after the above, please run log collection tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html & share the file.

    Thanks!
    Nina
    Adobe XD

  4. Artboards are missing when I open the project in xd cc

    When I completed my project in xd, the same day I had published this on my Behance profile and created a public link of "Adobe assets".Next day when I opened my project in Adobe XD app of creative cloud, except the last artboard all other artboards were missing/not showing up.
    Version: Adobe xd 15.0
    Version of O.S: Windows 10 Home 1803

    All the public links:
    https://www.behance.net/gallery/76058957/VERY-FIRST-UI-Project
    https://xd.adobe.com/view/49cebe9c-6d1e-4dac-7c15-e4964ad40f4e-3fff/

    Image of the situation:

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  5. Pinch Gesture doesn't work on Macbook Trackpad

    The pinch gesture on the trackpad doesn't result in zooming. This bug only occurs every once in a while and seems to go away after a few sessions, but for those that the bug is there for it is very annoying. Unless you use the zoom shortcuts or zoom tool it is stuck on 12.3%.

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  6. Material Pallete Plugin by ParamUkesh doesn't work

    So I installed this plugin. Earlier it didn't show up in my plugins tab. When it finally did show up in the tab, and I launched it my layers moved but nothing happened. Moreover, whenever I pressed any short-cut for example
    CMD + Shift + Space there wasn't any activity response.

    1 vote
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    third-party-plugins  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hovering the cursor does not match the selected object.

    In the assets panel, the selection of objects does not match the position of the mouse cursor. Better seen on video: https://www.youtube.com/watch?v=-hL0LFATNTc

    Version: 16.0.2.8
    Creative Cloud Sync: 4.2.0.25
    Win10: 1803 OS Build 17134.590

    1 vote
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    bug-filed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. CTRL + arrow and CTRL + SHIFT + arrow Doesn't Work in Layers Panel

    From the Assets Panel:

    - double click on a symbol to edit the name (e.g., Symbol 256)
    - position the cursor at the end of the name (e.g., after the 6)
    - press CTRL + Left Arrow to quickly jump to the previous word break
    notice: the cursor jumps to the word break, as expected (e.g., before the 2)
    - press CTRL + Left Arrow again
    notice: the cursor jumps to the next word break, as expected (e.g., before the S)
    - do the same thing with CTRL + SHIFT + <Arrow> to quickly select text from the current insertion…

    1 vote
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    bug-filed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. xd closes and eat memory when switching number of monitors

    XD closes or eats my memory when I go from dock station to laptop and back again. Sometimes it craps out and nothin will load, i'll have to force it shut and then open it back up again off my dock and just working off the laptop. Other times it tries to close itself and I'll have are you sure you want to exit windows when I put my laptop to sleep and then wake it back up. It seems like the switching from laptop view with 2 additional monitors to only laptop is the issue.

    laptop
    i7 2.8 16gb…

    1 vote
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    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fonts with similar name activates wrong font from Adobe Fonts

    When designing with a font from Adobe Fonts. And then watching design in Adobe XD app on Android another font is activated automatically.

    The font i wanted to use: https://fonts.adobe.com/fonts/t26-carbon

    The font that gets activated and shows up in the XD app: https://fonts.adobe.com/fonts/carbon

    I tried deactivatinf back and forth but the wrong Carbon always activates by default.

    1 vote
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    bug-filed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  11. Publishing (Share) with Auto-Animate breaks Prototype

    When I create a prototype with auto-animate animations in it and share it, the prototype breaks in the browser. Links don't work, some pages won't scroll. Graphics look more pixelated. Not sure why it's breaking but I tried every scenario possible with new and existing documents. Same result.

    As soon as I remove the auto-animate, it works perfectly in the browser.

    1 vote
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    bug-needs-more-info  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  12. Trying to save file to cloud - get endless spinning wheel

    Hi, I can't save any files to the cloud, when I try I get the "Saving" screen with spinner forever.

    I'd really love to preview the prototype I'm working on, on my phone, this issue is a bit of a blocker at the moment.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adobe XD - when logged in, public link does not display in browser (XD v 16.0.2.8 enterprise acct., macOS Mojave )

    When logged in from the browser, the public link does not display, and only shows as a blank page. But once you log out from the browser, the link displays.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Color pallet using image

    Creating color swatch from Psd or vector in XD is possible. How to create color swatch using image file.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  15. Have to press/release Control while holding spacebar to get the artboard to move

    I can only space+drag the Adobe XD artboard on my Windows 10 HP Spectre if

    1. I hit spacebar
    2. hit control while still holding the spacebar
    3. Release control, keep holding spacebar
    4. Click left trackpad button while continuing to hold spacebar. Then, the artboard will move as expected.

    When I use XD with this same computer with my external trackball, I don't have to use the control-release in step 3. This is what I'm expecting.

    But without the external trackball and just using my laptop as is, if I don't do it in exactly this order, every single…

    1 vote
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    bug-filed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  16. Eye Dropper locking up

    1. Version 16.0.2.8
    2. Clicking on the eye dropper locks up the tool and no color selection can be made.
    3. Click eye dropper tool will move around the screen color is selected on click.
    4. The eye dropper tool on click the magnify circle opens in the location of the icon and does not move around the screen. Esc will exit this.

    OS Mojave 10.14.3

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  17. XD not opening in Windows 10

    I cannot open XD on my Windows 10. It starts but it closes automatically after a few seconds.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Pixelation

    The desktop online version of the app renders the images properly while the iPhone app doesn’t. Any idea why this occurs, which didn’t before, and when will it be fixed?

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  19. 'Background Blur' over 'Shadow Effect' displays unexpectedly on Preview Mode

    Blur effect displays differently (takes into account shadows, I think) in Preview Mode and in Design Mode.

    I would prefer it was rendered consistently as it is now on Design Mode.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. OSX mac sierra 10.13.6 and windows 10 OS 17763.253 not able to open xd file due to an update message

    Getting the message: This was created with a newer version of Adobe XD. Please update Adobe XD to open it.

    I got adobe xd version 15.0.12.8 on mac and pc, I saved the file yesterday 07.02.2019. But when I try to open the file today I get the update message.

    So now my adobe xd file is in limbo, I am not able to open it either from mac or pc.

    MAC osx High Sierra version 10.13.6
    PC: Windows 10 version 1809 build 17763.253

    I have also tried to restart my mac and pc, but it did not help.

    a…

    1 vote
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    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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