Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Private prototype: can't insert the emails

    In private link prototype, when I try to type the email at the '@' it closes the address without allowing me to write the last part of the address.

    Attached a video.

    XD version 12.0.12.10 on Mac.
    Italian keyboard.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can't see the layer options

    I can't see the 3 options: Mark for batch export, Lock, Hide.

    1 vote
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  3. protopie

    Converted fonts (Bitmaps on protopie) that we view on mobile phones has crisp anti-aliasing as if there is a resolution problem. Normally on XD there is no problem. But when we import into Protopie & view on mobile there are crisp antialiasing problems on font graphics.

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    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Erikan:

    I think what you’re seeing may be due to the font not being installed on the mobile app. For this, the font license will let you know if this supported and how to do so. One possible workaround is to publish the prototype and view on assets.adobe.com.

    Hope this helps!
    Nina
    Adobe XD

  4. Can't save and exit

    macOS Mojave 10.14

    cmd+S or cmd+q doesn't work, right click and press exit on the Dock doesn't work as well. I don't know what actually save for now

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Preview 100% broken (Chrome Desktop, Chrome Android, Firefox and Safari)

    Hey,

    I really like designing with XD, as I am able to get nice results, fast and efficient.

    BUT, there is a very big BUT! The preview is a disaster!!! (<= with at least three exclamation marks)

    Most of the time it does not work as expected. If it displays content, it is missing parts, or distorts the images, or shows white areas. It's a total mess!

    I decided to write this once and stop using it. All the time I am winning by using XD, I loose again, twice, by using XD preview. :-(

    Come on, try harder, I…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mario:

    Appreciate you taking the time to write us and share your feedback. Let’s see if we can figure out what’s going on for you.

    In the case of Chrome, you might be seeing an issue with WebGL setting. I encourage you to review this help page for troubleshooting, https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

    For the Safari case it would help me a lot if you could share screen grab or list with the items you see missing from your design in the prototype?

    For the Firefox case, there’s a known issue that has a fix in an our next release. Do you see this issue in other browsers? In the meantime, one workaround is to create new link.

    Thanks!
    Nina
    Adobe XD

  6. Error 55:1-1:-1

    Adobe XD version 12.0.12.10
    Windows 10 Enterprise
    XD Project with 23 boards

    Reproduction sequence:
    1) Select Share - Publish Prototype
    2) Use default selections Allow Comments and Show Hotspot Hints
    3) Press "Create Public Link" button

    Expected result: A link to a prototype page
    Actual Result:
    A dialog:
    This service is temporarily unavailable. Please try again later ( error 55:1-1:-1).

    I try my companys wifi AND also via 4G. No difference.
    (It works fine to export my project to pdf-file)

    This bug has been reported many times. Why does Adobe close them without hfixing it?

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    The error your seeing can have several root causes which makes tracking this down take some time. Sometimes it’s an indicator there’s a problem when the file is being prepared to share. Other times it can happen because of the next work connection.

    Some questions to see what could be happening here:
    - What build of Win10 are you working with?
    - Have you successfully published this file? If so, are you able to share the XD? If possible, can you post the original XD file for testing on my end?

    Thanks!
    Nina
    Adobe XD

  7. exporting to svg, results in some fonts not correctly displayed in photoshop or illustrator

    XD exporting artboards to svg and opened in photoshop or illustrator, results in some fonts not correctly drawn in photoshop and illustrator. Specifically this happens with helvetica new condensed oblique. In photoshop it becomes a bold oblique and illustrator a bold font.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. opacity in dev spec

    In the dev spec is not shown the value of opacity of an element.
    It's always at 100%

    In my case it's a symbol grouped in a folder with a 60% of opacity.

    1 vote
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    1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  9. Keep behavior of eyedroppers over selected text consistent

    When you select part of a text and want to change its color, it works as long as you use the eyedropper from the appearance panel, but it doesn't if you use the eyedropper available on the color picker instead. At that moment, the text is not longer selected and you change the entire color of the text box, which is annoying.

    This was reported as a bug several times, but it seems it was marked as "not a bug", like it was designed as is, well, in that case, I don't understand the logic (or advantage) behind not keep…

    1 vote
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    3 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  10. Error sharing design specs

    Error sharing design specs.

    Adobe XD 12.0.12.10
    Creative Cloud Sync 4.0.1.60
    Erro generating or updating specs link.
    Artboards: 33
    File size: 30,8 MB

    1 vote
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    3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  11. Preview broke in Chrome and is not fixable by clearing browser data.

    Online preview is not working, anymore. White screen in Chrome with some errors in the console and partially while on Android (Chrome). I cleared all data and even restartet. Stays broken in Chrome.

    copy of Chrome log:
    main.min.js:1 A parser-blocking, cross site (i.e. different eTLD+1) script, https://c.evidon.com/geo/country.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.
    U @ main.min.js:1
    17:27:44.641…

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    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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  13. Online Design Specifications "Forgetting" Permissions

    I work in a small team sharing design specifications from multiple files with three developers. While the online tool itself is very handy, almost every day one of the developer looses her/his permission to access a design specification. When clicking on the shared link they see the statement "permission denied" although in XD the file is still shared with them. I then have to delete the permission and share it again. Perhaps as a related issue, the online overview of shared design specifications does not correspond with the permissions provided. One developer, for example, only saw one prototype in his…

    1 vote
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  14. [Windows ] Crash after sleep

    Whenever my notebook (Lenovo T460p) goes to sleep for a longer period (let's say more than 30min) and wakes up again, XD either crashes right away or remains usable for a few clicks and then crashes.

    XD Version: 12.1.12.1
    Windows Version: 10.0.17134

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  15. 1 vote
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    2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cannot export files

    On my Mac book pro, I can't use XD to export any file of any type, it shows a progress bar, the progress bar stays at 98%, and I can't close the progress bar when I exporting any file, and even cannot close XD.
    I tried to export many kinds of sizes of XD (<16000 * 16000) and many new export paths, but the same problem was encountered.
    I tried to uninstall and reinstall XD multiple times and still encountered the same problem.
    I even used AdobeCreativeCloudCleanerTool.dmg to clean up all Adobe applications and then reinstall XD (using Creative_Cloud_Installer.dmg) and…

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  17. Deleting Text Boxes

    Adobe XD does not allow you to select and delete text sometime. Sometimes it allows you to click and edit and/or delete. Other time it doesn't. Inconsistent performance.

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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. Large white box masks my shared prototype

    My link is not well displayed, a huge white box masks my photos !
    What is the problem ? Thank u!

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  19. Yet again -- won't stay signed on. Every 2 minutes, it signs me out and won't update published file

    After update, XD keeps logging me out -- not only from XD, but Creative Cloud as well. So, I work, try to update a published link, it says I can't because I am not logged in. I login to CC (again), try again, no luck. Gives login error -- but doesn't give me a way to login. So I have to quit and re-launch the app. Have had to do this 5 times in last 30 min.

    Ironic since it is a user experience application that has so many problems with user experience......

    1 vote
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Locked Ratio doesn't work anymore with manual number input (latest updates)

    When trying to proportionately resize a locked ration from an object, the resize only follows one axis (x or y).

    How to reproduce :

    1. Draw a square
    2. Lock it's ration
    3. Try and scale it up or down by modifying one of the values

    Observed :
    The object is distorted and not proportional at all

    Expect:
    That the ratio would calculate itself like it used to be before

    1 vote
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    limitation-with-workaround  ·  4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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Adobe XD: Bugs

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