Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Making something a component ruins drop shadows and pixel to pixel alignment

    COMPONENTS! Loving the idea...

    ...hating how it expands the component margins way beyond the actual shape or graphic. Making a duplicate of the master component turns the margin into a mask; THUS when you give the element a drop shadow... it gets clipped.

    Why Adobe?

    127 votes
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    44 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. ANNOYING BUG: Prototype wires not showing when selecting artboards

    The wires on objects on artboards do not show when selecting the artboard.

    You have to select the object itself.

    I prefer if I do not have to deep-select to see all the connections set up on an artboard.

    I want it to be like it was initially; selecting and artboard shows all prototype wires.

    101 votes
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    69 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you everyone for sharing your feedback.

    Our intent wasn’t to slow you down! However, I do acknowledge that this specific change has probably made interaction management a bit tedious, especially with trying to view all interactions or interactions within a nested group.

    We kicked off work on our end to explore a few options that gets you the best of both worlds. Stay tuned for a fix.

    Thanks,

    Jonathan Pimento
    Sr. Product Manager, Adobe XD.

  3. Component cropping

    Making a path into a component crops the rounded caps off

    75 votes
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    bug-fix-in-progress  ·  33 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 65 votes
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    51 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. pdf export blurry images (with shadow) and file size

    When exporting to pdf, the file size becomes quite huge.
    Additionally, the images that have a shadow (added in XD, image is jpeg) become blurry and the text (in the image) unreadable. It's no problem without shadow.

    25 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. XD adds padding to components (v19)

    After the update to v19 some of my symbols (now components) have padding added which makes the object bigger than it really is. Have looked for hidden elements that could make the bounding box bigger but there are none that I could find.

    20 votes
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    bug-fix-in-progress  ·  10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Zoom in / Zoom out with keyboard numpad bug

    Zoom in / Zoom out numpad keyboard shortcut not working anymore since latest update (cmd + "numpad +" and cmd + "numpad -")

    V 19.0.22.9

    18 votes
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    25 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can not copy element/arboard to paste as image in Jira Confluence

    When I copy elements on XD and paste in Jira Confluence, the pasted is a long long code paragraph, not an image.

    Even when I paste an artboard to Jira Confluence, the page crashed.
    But it works on Messenger.

    Could you please fix this bug.

    Many thanks and best regards,

    Binh.

    13 votes
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    bug-notXD-otherApp  ·  10 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. Prototype blurry and squished

    Prototypes are sometimes squished horizontally, blurry, or only show half the layout! It happens randomly, has nothing to do with monitors or browsers...done lots of testing in the office on different machines.

    I have to send layouts to client today! Will have to send JPGs instead, very disappointed with the application.

    My XD version is up-to-date XD CC, using a MAC.

    Any help would be appreciated. If we cannot use the prototype feature XD is useless.

    13 votes
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    bug-fix-in-progress  ·  15 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  10. "Sorry, we can't open this document" on Cloud Document

    - Adobe XD (Feb 2019 update)
    - Creative Cloud 4.8.0.421
    - Creative Cloud Sync 4.1.0.29
    - Windows 10 Pro 64-bit (10.0, build 17134)

    Let me explain the issue here
    I was using XD and was working on a cloud document
    Then my laptop shutdown abruptly
    Ever since I restarted the laptop and I tried to access the particular cloud document I was working on, it gives this error "Sorry, we can't open this document". Meanwhile, it shows as part of my Cloud Documents.

    The blue marker in the image is pointing at the document I have an issue with

    11 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

    @D_Gill, Christoph:

    Can you share some system logs to help with investigation? Please post to cloud location and email link to xduv@adobe.com Be sure to include system details & add post link for reference.

    Details:
    - XD version
    - OS version
    - CoreSync version
    - Creative Cloud desktop application version

    Logs,
    - Adobe Creative Cloud logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    Thanks!
    Nina

  11. cannot read property 'postscriptName' or null

    It tells me "cannot read property 'postscriptName' or null" and then showing just a blank page. Reboot, re-install, older version doesn't work.

    Win10/64,

    XD - 8.022.11

    11 votes
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    bug-filed  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Zoom in/out not working anymore

    "Cmd" + "+" and "Cmd" + "-" with "+" and "-" on the keypad on right side of the keyboard stop working on the new version 19.0.22.9. Very Awefull to work when you're used to do with this shortcut. I'm loosing time for nothing and can't explain why this shortcut doesn't work anymore. Tried to restard Mac/xD - Uninstall/Install ... nothing change

    10 votes
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    6 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the additional details Winter! I’d like to ask for a bit more help from you to see if I can understand what’s going on.

    Can you confirm the zoom tool works? Do you have an external monitor connected? Can ou disconnect? We were seeing some incompatibility with display drivers and XD on Mac.

    If you can share video showing the problem that would be useful (I use Licecap to capture animated gif).

    Thanks!
    Nina

  13. Color issues

    Hexcodes appear very different between art boards. Looks like it gets an opacity change without it actually being changed. The opacity slider says its 100% but the color obviously isn't showing opaque.

    Colors suddenly changes opacity from 100% and when its closed and then opened the opacity has changed.


    The checkbox next to the color square in the front UI is sometimes totally black and sometimes its not possible to click in the box to turn a border color or fill color on, this has been an ongoing issues since day one with XD.

    Also, the color picker keeps disappearing.…

    10 votes
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    bug-filed  ·  9 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  14. CC Library doesn't show Transparency

    Hello there,

    I'm not sure if this has changed since the update, but on Mac ver 14.0.42.14 the CC library does not show Transparency in the preview. This means its hard to tell which Icon I'm trying to place:

    See here:

    Bridge is on the left (see there is Trans) XD is on the Right

    10 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Overlay shows scroll bar despite scroll = none

    Overlays show a scrollbar even when scroll is set to none on the target artboard. I can't get 100% replicability, but majority of the time.

    1. Create a small artboard (e.g. to be a dialog) with all contents within the artboard area.
    2. Set scroll = none on this artboard
    3. In prototype mode, set the artboard as the target overlay of another
    4. Enter desktop preview
    5. When overlay is shown, vertical scroll bar appears

    Adobe XD 9.1.12.3 for Windows

    10 votes
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    bug-needs-more-info  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Slow performance, Xd June 2019

    After updating to Xd 20.0.12.10 the application becomes very slow.

    Upon starting/restarting the app it's responsive. However, after running for a few minutes it becomes unusable slow.

    9 votes
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    bug-needs-more-info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Master component changes do not update on children if master has subcomponents

    Version: XD19

    Steps:
    1) Create a rectangle with a black fill, convert that rectangle to a component.
    2) Use an instance of that new component to create another component (perhaps in addition to a text layer so those two together make up a button)
    3) Change the master of that button component to have a red background color
    4) The instances of that button component do not reflect the red background, even though they have 0 overrides

    Expected: Changes in a master component get reflected in its children
    Result: Child components retain the initial state, even though they have no…

    9 votes
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    9 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jan,

    Thanks for your reply. Apologies if I was unclear – I didn’t mean to say that all your nested components must be master components, but to demonstrate that if you are editing master components, the edits will propagate to the other instances.

    So in the original example you posted, you were actually overriding the fill color in a nested instance (not a master component). If instead, you right-clicked on the nested instance and chose ‘Edit Master Component’, your viewport would have panned to the master component, and then any changes you made to the master component would propagate to its instances. It doesn’t matter if the instance is nested in another component or not.

    So nested components are fully supported in this new master/instance model, but the important thing to remember is you must edit the master component, either directly in the parent component or by right-clicking on…

  18. Images are flipped upside down in pdf export

    I exported the file as jpeg and as pdf. In the pdf some of the images were flipped upside down inside the image container. I can only think that it is linked to the fact that I copied the images directly from a website without saving them first.

    I've attached the 2 files for you to compare and review.

    9 votes
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    bug-notXD-otherApp  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  19. Text formatting within same Text Field broken

    1. Version: latest (as of (07/02/18)
    2. Steps to reproduce: Create Textbox, have different formatting within it (e.g. heading in bold and underlined). When going to the non-heading line that is not bold or underlined and trying to write before the existing text but in the same line, it will adopt the formatting of the heading instead of the text that comes after. Word and Google Docs solve it pretty nicely. Bug has been around since I started using XD (more than a year). Essentially it's a bug in the formatting for different lines (what would be a <br> in…

    9 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Alrik:

    Thanks for sharing your feedback. Dp you see this problem with all fonts and in all documents? Or do you note the issue is with specific fonts, files or formats? Are you using fonts from font manager (Typekit, etc)? Are you working on multiple OS (Mac/Win or multiple machines).

    Thanks!
    Nina
    Adobe XD

  20. Slow performance when reordering assets

    Version 19.0.22.9

    Reordering assets is very slow. The blue bar that shows where the assets are going to be dropped simply doesn't show up a lot of the time. To move assets far down the list, it requires dragging and dropping several times, and each time I'm just guessing where it will be dropped. Often it doesn't move at all and I have to try again.

    I'm working in a cloud saved document (as that seems to be the only way to share color and character assets across files). It seems to try saving every time I drag assets, which…

    8 votes
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    bug-needs-more-info  ·  4 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
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