One of my cloud documents can’t save. The problem is that it’s the one that has all my "master" components and from this one I link all components to my working files. I suspect there are some corrupt components that started causing it, is there a way to narrow it down?
I can send the logs too.
I’m on the latest May release.3 votes
I can’t create a new document form scratch. Only if I press cmd-o for opening a file and then —while the dialog window remains open— I can press cmd-n and create a new file. I’ve also tried to reinstall creative cloud and XD as well as erasing all preferences.But the error still occurs.2 votes
When trying to save one specific file - others are fine - Adobe XD throws an error saying it cannot save.
Here are some screenshots attached with more specific information:1 vote
My English is terrible, so I've attached an image of what happens when I try to open some Cload documents.1 vote
Design Spec Not Found1 vote
I have designed a Web landing page height is 12215px, i have used certain images on the design, whenever i try to export design in png web. XD provides 2 png's 1 is 1x and 2 is 2x, once i open 2x design and i see some images are not exported. this problem i'm facing in every design. more than 7000px height
See the attached file only placeholders are there images are missing
I have attached screenshots for your reference.1 vote
I'm working on a MacOS Mojave 10.14.2
XD vers. 184.108.40.206
I have got an XD document(D1), which has linked symbols of an second document (D2).
The last few times it was no problem to update D2 and afterwards D1. But since today I am getting this Error code 49.
"There was an error saving the file (Error code: 49)"
What can I do? Is the document to large?
Is the linkage broken? Was is wrong to rename the symboles in D2?1 votebug-investigation-in-progress · AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
From our recent email exchange, sounds like you were able to narrow it down to one symbol in your file.
But you’re having trouble updating linked symbols. When you get a chance, do share more details so we can dig in.
Adobe XD file can't be deleted from Cloud. This file can be viewed only from local application.(I don't see it from "manage links" web interface) When I'm trying to delete it - XD shows me an error msg "there is a problem deleting #filename"1 vote
I’d recommend restarting your system. From what you’re describing, it sounds like the file may already be deleted but for some reason still listed.
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