Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Open Shared Cloud file Error.

    Hi There,

    When I was working on the same file my friend shared, after some hours XD shows below message.
    (Attach : Desktop screenshot.png)

    Whenever I'm Opening the file it shows below message.
    (Attach : Desktop screenshot 1.png)

    can you someone tell me what the issue this.

    Thanks,
    Mukund

    5 votes
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      7 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

      @Christopher: Are you seeing the dialog “Sorry we can’t open this document”? If so, the fix is forthcoming.

      One recent suggestion was to check that AdobeID for login should be same on web browser + Creative Cloud desktop/XD on each system (ie, System 1 = User1 for web & XD, System 2 = User 2 for web & XD). I’ll update post with any further findings or requests.

      Hope this helps!
      Nina

    • Unable to share for development

      Adobe XD version 14.0.42.14

      When trying to share for development, the progress doesn't move forward and the spinning wheel gets stuck at 0%, getting unable to update / create the link

      5 votes
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        9 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
      • Firefox: links in broswer view are shifted when artboard is to long.

        Version of Adobe XD: 13.1.32.8

        Steps to reproduce the issues:
        - Create two artboards
        - Make the first artboard at least 5000px tall and add an element to it
        - Link the entire artboard to the other artboard
        - Save, then publish a prototype
        - Open the link in Firefox
        - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

        If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

        3 votes
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          2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

          Greetings Colin:

          Thanks for the detailed steps + XD file!

          I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

          Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

          Thanks!
          Nina
          Adobe XD

        • Artboard order in Design Specs

          I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

          I can't figure which order the software is assigning during the condivision.

          2 votes
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            bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
          • all artboards are not upload on cloud server

            Version 16.0.2.8 (Starter), Creative Cloud Sync 4.2.0.25

            Before the upgrade my artboards file are upgraded 36 to 38 its working perfect but after upgrade my artboards are more then 38 i have designs all designs are link to each other but when i upload to creative cloud server its only shown 38.

            Thanks

            1 vote
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              bug-investigation-in-progress  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
            • I can't access/ view shared files between mac and Win10.

              I can't access/ view shared files between mac and Win10.

              Adobe XD V 14.0.42.14 (starter)
              Mac OS V10.14.2 (18C54)

              1 vote
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                1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
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                Adobe XD: Bugs

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