Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Images are flipped upside down in pdf export

    I exported the file as jpeg and as pdf. In the pdf some of the images were flipped upside down inside the image container. I can only think that it is linked to the fact that I copied the images directly from a website without saving them first.

    I've attached the 2 files for you to compare and review.

    5 votes
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      bug-notXD-otherApp  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
    • Open Shared Cloud file Error.

      Hi There,

      When I was working on the same file my friend shared, after some hours XD shows below message.
      (Attach : Desktop screenshot.png)

      Whenever I'm Opening the file it shows below message.
      (Attach : Desktop screenshot 1.png)

      can you someone tell me what the issue this.

      Thanks,
      Mukund

      4 votes
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        5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
      • Unable to share for development

        Adobe XD version 14.0.42.14

        When trying to share for development, the progress doesn't move forward and the spinning wheel gets stuck at 0%, getting unable to update / create the link

        4 votes
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          9 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
        • Firefox: links in broswer view are shifted when artboard is to long.

          Version of Adobe XD: 13.1.32.8

          Steps to reproduce the issues:
          - Create two artboards
          - Make the first artboard at least 5000px tall and add an element to it
          - Link the entire artboard to the other artboard
          - Save, then publish a prototype
          - Open the link in Firefox
          - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

          If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

          3 votes
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            2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

            Greetings Colin:

            Thanks for the detailed steps + XD file!

            I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

            Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

            Thanks!
            Nina
            Adobe XD

          • Error 44 when trying to update published Design Spec

            FIX THIS! I know you're aware of it, I've read what to do about mitigating it and nothing you suggest works. Your software is broken so stop screwing around and fix it, because you are costing all of us that took a chance with you time and money.

            And by the way, the fact that you haven't fixed this in months has convinced me that XD is going to end up bloated garbage like the rest of CC is now, so I will be doing all future projects with Sketch or Invision studio, because they fix their bugs in a…

            3 votes
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              bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
            • shared prototypes not visible

              Please refer to the attached video.

              one of the stakeholders reported she couldn't see the new prototype at assets.adobe.com. I shared it with her. We found out, they appear when toggling to the listview and back, or when resizing the browser window.

              After a browser refresh, the same behaviour occurs. Only one prototype is visible, the others appear after resize or toggle list / grid view.

              Is this a known issue?

              3 votes
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                2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
              • Artboard order in Design Specs

                I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

                I can't figure which order the software is assigning during the condivision.

                2 votes
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                  bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                • Publishing (Share) with Auto-Animate breaks Prototype

                  When I create a prototype with auto-animate animations in it and share it, the prototype breaks in the browser. Links don't work, some pages won't scroll. Graphics look more pixelated. Not sure why it's breaking but I tried every scenario possible with new and existing documents. Same result.

                  As soon as I remove the auto-animate, it works perfectly in the browser.

                  1 vote
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                    bug-needs-more-info  ·  4 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                  • Zeplin integration is missing from the File menu

                    After updating to the latest versions of XD and Zeplin, the Export option is missing from the File>Export menu.
                    I'm running Win10 enterprise

                    1 vote
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                      1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                    • Cloud documents "Document unavailable"

                      XD 15.0.12.8
                      1. Creative Cloud Sync 4.1.1.32
                      Windows 10 Enterprise Version 1809

                      2. Trying to collaborate with another colleague using Cloud Documents in Adobe XD. When adding new changes an error is shown (see step 4)

                      3. Expected the changes to be uploaded to our shared Cloud Document.

                      4. The following error is shown (see attached image):
                      "Document unavailable
                      Eiter it was deleted, or you can't access it anymore. You can save as a new document to keep it."

                      1 vote
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                        0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                      • Image masked with path are not visible after XD update

                        After XD update some images masked with path are not visible in the browser. I tried everything, once the mask is changed from the shape to the path it becomes not visible. I can see it in XD but it doesn't work when I generate the link. Tommorow I have to share project with my client. I wan't to go back to the previous XD version, where everything was fine but I can't cos my project was created in the newest XD, and there is no way to save the file differently.....;( ;( ;(

                        1 vote
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                          0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                          • Download assets is not showing since the last update. HELP!!!

                            Since the newest update, the download assets on the Adobe XD link that I share for developers are not showing anymore. Can someone please fix this?????

                            Also, I double checked my artboards & assets in the assets section, and the things I need to show for download in the link, are marked as exports. They are just not showing in the link. I need to show these to my developers very soon. Please help!

                            1 vote
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                              1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi Rica-Marie Garcia -

                              Sorry to hear this isn’t working as expected. Can you share a little more detail so we can investigate further? The following info would be helpful:

                              1. What OS and version are you using?
                              2. What version of XD are you using?
                              3. What browser and version are you using?

                              If you could also share your original XD file, that would help immensely. You can email it to AdobeXDSharingSupport@adobe.com.

                              Some other things you can try:

                              1. Create a new file, add a single image, mark it for export, and Share for Development. Can you download the asset from that URL?

                              2. In the file you are seeing the issue with, unmark the assets for export, generate a new link, re-mark the assets for export, and update the new link. Does that change the behavior?

                            • Xd cant export to After affects. after affects cant open artboard with screen shot

                              I try to export an artboard from xd to after affects but nothing happen i have install properly after affects two times xd trying to export after that after affects only open its didn't create any composition.

                              1 vote
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                                0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                              • Cloud Document Shared for Review does not show in one of my clients

                                I'm working on a project, saved as a Cloud Document, for a business that has two partners.

                                I've shared my design with one of the partners using the Share for Review functionality a couple of weeks ago, and it works as expected.

                                We have revised the design as needed since then, and now we're ready to share with the other partner. I've invited this second partner using the same Share for Review function, but he's unable to see the design on his iOS apps. The design does show up for him in his https://assets.adobe.com/shared page.

                                I'm using the latest Adobe…

                                1 vote
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                                  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                • share and save - missing details

                                  hello there,
                                  I have a problem with share and saving one of my projects.
                                  I get missing details when I share and different missing details when I export my work to jpeg or png. attaching pic you can that the circle is empty but the same circles that I have in the project is visible.

                                  1 vote
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                                    bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Artboards disappearing on Published Specs although file has not been changed.

                                    Published specs will have all linked artboards visible when sent over to devs, but then at a random point artboards will start to disappear from the specs, even though the Xd file hasn't been opened, changed or any new specs published.

                                    I'm working in Adobe XD Version 13.1.32.8

                                    1 vote
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                                      0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I can't access/ view shared files between mac and Win10.

                                      I can't access/ view shared files between mac and Win10.

                                      Adobe XD V 14.0.42.14 (starter)
                                      Mac OS V10.14.2 (18C54)

                                      1 vote
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                                        1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Share for Review - Error 44:23:0

                                        Have tried to publish the prototype three times now and I have received this same error through each attempt.

                                        I was able to publish the design specs as well as share the document but am only unable to share for review.

                                        1 vote
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                                          3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

                                          I think the file size + all artboards marked for batch export is the problem. The error code usually means there’s an issue with too many assets.

                                          I’ve filed a bug for investigation on our end. In the meantime, the best thing to do would be to break this up into a few files to help with the file size.

                                          Apologies for the inconvenience. Hope this helps!
                                          Nina

                                        • Troubleshoot link creation errors

                                          1. Version of Adobe XD: 14.0.42.14
                                          2. Steps to reproduce the issues:
                                          2.1 click Share
                                          2.2 click Share for Review
                                          2.3 set tile and preview options
                                          2.4 create Public Link
                                          2.5 see a progress bar
                                          2.6 100% creating public link...
                                          2.7 There was a problem uploading your design.
                                          Troubleshoot link creation errors(this is a link)

                                          1 vote
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                                            0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
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