Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Unable to update links for development

    Hello,

    Since updating Adobe XD this morning, I'm unable to update the existing link for development. Couple of my colleagues are experiencing it too.
    Error msg:
    There was a problem updating the link you previously created(error 55:47:-1). Choose "New Link" to create a new link.

    7 votes
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    bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  2. Image masked with path are not visible after XD update

    After XD update some images masked with path are not visible in the browser. I tried everything, once the mask is changed from the shape to the path it becomes not visible. I can see it in XD but it doesn't work when I generate the link. Tommorow I have to share project with my client. I wan't to go back to the previous XD version, where everything was fine but I can't cos my project was created in the newest XD, and there is no way to save the file differently.....;( ;( ;(

    7 votes
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    bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  3. Layout grid (not square grid) stop working in design spec (share for development)

    Switch "layout grid" on design spec don't show layout grid despite position "switch on". We checked this issue on several browser. Layout grid disappeared on Chrome ver. 72.0.3626.12 1 and earlier versions. Believe we know differences between layout grid and square grid;) Take a look at the screens attached(safari and chrome).
    Take it seriously, please.

    5 votes
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  4. Images are flipped upside down in pdf export

    I exported the file as jpeg and as pdf. In the pdf some of the images were flipped upside down inside the image container. I can only think that it is linked to the fact that I copied the images directly from a website without saving them first.

    I've attached the 2 files for you to compare and review.

    5 votes
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    bug-notXD-otherApp  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't access XD shared links

    XD Version 17.0.12.11
    Max OS High Sierra 10.13.6

    My coworkers and I worked on some XD files today and sent the shared link to our project manager for their feedback. All was working fine up till two hours ago, now it seems none of the links we provided are working anymore. It's not very useful when you have 7 files to share and send to your project manager and client later today.

    Here is the error we get, but we can still open the links in a private tab no problem. I don't understand, we never had that type of…

    4 votes
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    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Are you facing the same error in all the published links (or) only a particular link?

    Please try to create a new link and see whether the problem resolved. To help us, can you mention sharing link is related to Review or Development?

    Thanks,
    Muthukumar

  6. "Something went wrong"

    I have a prototype I want to share for review. Whenever I open in browser or try to embed, this error pops up. No codes, just this message. Anything I can do?

    4 votes
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    bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  7. Firefox: links in broswer view are shifted when artboard is to long.

    Version of Adobe XD: 13.1.32.8

    Steps to reproduce the issues:
    - Create two artboards
    - Make the first artboard at least 5000px tall and add an element to it
    - Link the entire artboard to the other artboard
    - Save, then publish a prototype
    - Open the link in Firefox
    - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

    If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

    3 votes
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    2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Colin:

    Thanks for the detailed steps + XD file!

    I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

    Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

    Thanks!
    Nina
    Adobe XD

  8. Error 44 when trying to update published Design Spec

    FIX THIS! I know you're aware of it, I've read what to do about mitigating it and nothing you suggest works. Your software is broken so stop screwing around and fix it, because you are costing all of us that took a chance with you time and money.

    And by the way, the fact that you haven't fixed this in months has convinced me that XD is going to end up bloated garbage like the rest of CC is now, so I will be doing all future projects with Sketch or Invision studio, because they fix their bugs in a…

    3 votes
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    bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  9. shared prototypes not visible

    Please refer to the attached video.

    one of the stakeholders reported she couldn't see the new prototype at assets.adobe.com. I shared it with her. We found out, they appear when toggling to the listview and back, or when resizing the browser window.

    After a browser refresh, the same behaviour occurs. Only one prototype is visible, the others appear after resize or toggle list / grid view.

    Is this a known issue?

    3 votes
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    2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  10. Share for review not working

    I have a working XD prototype - all works as expected but when I 'Share for review' some of the links between pages won't work i.e. the screens don't load and there is a red bar shown at the bottom of the prototype which says 'There was a problem displaying this prototype. Please try troubleshooting steps'. However if I use the < > keys at the bottom to navigate through each screen one by one then they all display fine. Also manually adding a / to the end of the url fixes the broken screens. None of my other XD…

    2 votes
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    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  11. Artboard contents not showing on shared developer links (hardware acceleration already enabled)

    Artboard contents not showing on shared developer links (hardware acceleration already enabled). Same thing has happened in both Chrome and Safari. Sometimes when you open the link the assets show for a split second, then the page goes blank. Sometimes assets show on the right panel, but the artboard display is blank.

    2 votes
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  12. Adobe XD cuts off my shared design

    I have a long page with scrolling and Adobe XD cuts off the bottom of this design when I share it. I saw there was such a bug report, but it's not fixed. And my colleague has the same problem. I have 11 000 px length of my design and XD is cuts of after 8000 px.

    Version of Adobe XD – 17.0.12.11
    Steps to reproduce the issues – make long design and share it.
    Expected result – full design?
    Actual result – it cuts off
    can't provide an image

    2 votes
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  13. Cloud documents "Document unavailable"

    XD 15.0.12.8
    1. Creative Cloud Sync 4.1.1.32
    Windows 10 Enterprise Version 1809

    2. Trying to collaborate with another colleague using Cloud Documents in Adobe XD. When adding new changes an error is shown (see step 4)

    3. Expected the changes to be uploaded to our shared Cloud Document.

    4. The following error is shown (see attached image):
    "Document unavailable
    Eiter it was deleted, or you can't access it anymore. You can save as a new document to keep it."

    2 votes
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  14. Share for Review - Error 44:23:0

    Have tried to publish the prototype three times now and I have received this same error through each attempt.

    I was able to publish the design specs as well as share the document but am only unable to share for review.

    2 votes
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    4 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    I think the file size + all artboards marked for batch export is the problem. The error code usually means there’s an issue with too many assets.

    I’ve filed a bug for investigation on our end. In the meantime, the best thing to do would be to break this up into a few files to help with the file size.

    Apologies for the inconvenience. Hope this helps!
    Nina

  15. Artboard order in Design Specs

    I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

    I can't figure which order the software is assigning during the condivision.

    2 votes
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    bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  16. Share for Review does not share with all emails from Mac

    1. Version: 18.0.12.9, Creative Cloud Sync 4.2.1.51

    2. Steps to reproduce:
    - Used "Share for Review" in Mac desktop
    - Only invited people can view
    - Copied email addresses and clicked submit (email addresses of Adobe employees)

    3. Expected outcome: All invitees would have access.

    4. Actual outcome:
    - Only one email address showed the associated full name in the desktop UI. All other email addresses just showed the address.
    - When someone I shared the prototype with tried to open via the link, it did not give them access. This was someone for whom their full name did not…

    1 vote
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  17. Unable to Publish Design Spec due to 1800+ svg assets

    1. Adobe XD - 18.02.12.9, Creative Cloud Sync 4.2.1.51

    2. I have almost 1800+ SVG assets, and wanting to publish Design Spec (Share for Development Link). Even tried to optimize by reducing Assets required to be downloaded.

    3. Takes a very very long time (more than 20mins with 500mbps connection), yet it only stops at 100% and freezes.

    4. Checked the existing Design Spec link - still haven't updated to the latest version

    5. If I disabled/ uncheck "Include Assets for download", updating Design Spec link will work.

    6. Unfortunately, we need all the assets to be on all the…

    1 vote
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  18. I don't see shared files in the app, only in web browser

    I don't see shared file in the application, but only in my website account. More in the attached file. How can I fix this?

    Thank you

    1 vote
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  19. Share for review not working shows up "my organisation has disable sharing"

    1. lastest verison of Adobe XD
    i tried to publish prototype by using "share for review" function, and it showed up a warning "this feature isn’t available because your organization has disabled sharing". What does that mean my organization? My account should be personal account and i cant find any setting about enable sharing.

    Thank you so much.

    1 vote
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  20. Private Share with colleagues in China not working

    I have a prototype that is Shared (either for Review, either Specifications), with the option "Only invited people can view". Works just fine in France, but my colleagues in China don't have access to it.
    The only way they can have access is if I choose the option "Anyone with the link can view"
    First time I saw it was in December, are you working on this problem?

    Thanks

    1 vote
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    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    If you have shared the private link (only invited people can view), and added your colleagues from China into that link’s invitee list, then they should be able to access it by logging in.

    Can you let us know what is the error screen that they see when they click on the link you share with them?

    Thanks!

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