Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. XD Prototype not working - missing elements when loaded

    Elements missing when loading a long prototype in the browser. Loads very slowly and many elements are completely white when finally renders? Seems to be worse in Chrome (latest version)
    I'm on a PC.

    XD Version: 11.0.22.10

    Prototype link:
    https://xd.adobe.com/view/7ad60d8c-301c-4ed4-4f0b-abffdc055a06-0ce7/?fullscreen&hints=off

    7 votes
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      3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

      We have verified that artboards with an area around and exceeding 1920×8193 and larger do not appear in Chrome v69. This is a bug in Chrome as these artboards work in the previous versions and next version of Chrome, v70 (currently in beta)

    • Screen resizes when drop down menu is accessed

      When we click the dropdown menu the screen behind it resizes.

      Windows 10Pro 64 bit OS

      4 votes
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        1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
      • prototype

        Prototype dosen't load propaly or dosen't load at all after last update.

        After the last update of xD I have been unable to share prototypes with my clients. After I generate the link, the following problems occur:
        1. The homepage design doesn’t show at all in Google Chrome (69.0.3497.100) After preloader, the animation doesn’t load anything, but if one of the arrows is pressed, it shows other pages.
        2. Sometimes only some of the elements appear, but not all elements included in the design in Google Chrome (69.0.3497.100) and Mozilla FireFox (62.0.2)
        3. It takes a long time to load…

        3 votes
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          0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

          Hello George:

          Thanks bunches for the detailed report. I think what you’re seeing is something that came up in Chrome that is fixed in their next release (70). Our team is also working on updating our web player to better handle this scenario in case there’s issues with the browser in the future.

          Not sure what’s going on in the Firefox case – I’ve got FF 62 on Mac and its loading great for me. I’ll give it a try and update.

          Thanks!
          Nina
          Adobe XD

        • Content missing on publishing

          I have created for my company a Organigrama with all the team members. The project should be ready this week !
          But there is huge white mask hidding my content (on scrolling) !!!!!
          The page is 1920 x 10040 px.
          Please help is urgent.

          2 votes
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            0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
          • Publish Prototype Blank

            I export publish prototype and blank. Design spec is good.

            2 votes
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              2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
            • Prototype switching width automatically between screens bug

              Hello, I've encountered this bug where the screens change width automatically in the online prototype:

              1. XD version 12.0.12.10
              2. Create 1920x1080 artboard, make second artboard 1920x2000 (or any height higher than 1080), link screens and publish prototype.
              3: First artboard full screen full 1920 width, go to second artboard full width 1920 but has scroll.
              4: First artboard perfect full width 1920, second artboard not full width with white borders on sides...
              5: xd prototype link: https://xd.adobe.com/view/b4689a96-edff-45e3-462e-da7cb9ac2abd-c259/?fullscreen

              This only happens online version, not in preview mode inside adobe xd.

              I really need help with this since it ruins the…

              2 votes
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                bug-investigation-in-progress  ·  5 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
              • Browser Prototype artboards don't scale to fit screen size

                When viewing a Prototype in a web browser, artboards no longer scale to fit monitor screen size. Neither pressing the "Open in browser" and copying the link into a browser will scale the artboard. Usually doing this will scale my artboard to fit what every monitor screen size I am using.

                I have tested in Google Chrome, Firefox and Edge, all with the same result.
                50% of my artboard is no longer visible. The artboard size I use is 1280x720.

                The issue only started today (19th Sept 2018), worked fine yesterday.

                Version of Adobe XD used: 12.0.12.10

                2 votes
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                  bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                • The new drag feature doesn't support touch

                  The new drag feature is awesome, but it doesn't work with Windows touch screens. I get the fact that the feature is simple in its early days (can't animate properties like color etc), but not adding support for touch events is just simply unacceptable!

                  I intentionally added this as a bug report, not a feature request because this should never have been an issue! I'm disappointed that you just forgot that Windows has touch displays.

                  1 vote
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                    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                  • Design spec, footer still disapear in the latest version

                    Hi,
                    After I download the latest version. OCT 15, 2018. The bug still same. I just sent NIna Ramos my working file via wetransfer.

                    My system is Mac Book Pro touchbar 15inch, High Sierra 10.13.6

                    thank you very much!

                    1 vote
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                      0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                    • Design Spec not downloading assets correctly

                      1. version 12.0.12.10

                      2. When trying to download the asset as an svg directly from the design spec link, the asset is missing some detail.

                      3. expected result - rounded square with dots inside

                      4. actual result - blank rounded square

                      1 vote
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                        1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                      • protopie

                        Converted fonts (Bitmaps on protopie) that we view on mobile phones has crisp anti-aliasing as if there is a resolution problem. Normally on XD there is no problem. But when we import into Protopie & view on mobile there are crisp antialiasing problems on font graphics.

                        1 vote
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                          0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

                          Greetings Erikan:

                          I think what you’re seeing may be due to the font not being installed on the mobile app. For this, the font license will let you know if this supported and how to do so. One possible workaround is to publish the prototype and view on assets.adobe.com.

                          Hope this helps!
                          Nina
                          Adobe XD

                        • Preview broke in Chrome and is not fixable by clearing browser data.

                          Online preview is not working, anymore. White screen in Chrome with some errors in the console and partially while on Android (Chrome). I cleared all data and even restartet. Stays broken in Chrome.

                          copy of Chrome log:
                          main.min.js:1 A parser-blocking, cross site (i.e. different eTLD+1) script, https://c.evidon.com/geo/country.js, is invoked via document.write. The network request for this script MAY be blocked by the browser in this or a future page load due to poor network connectivity. If blocked in this page load, it will be confirmed in a subsequent console message. See https://www.chromestatus.com/feature/5718547946799104 for more details.
                          U @ main.min.js:1
                          17:27:44.641…

                          1 vote
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                            1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                          • Still I see white spacing on left and Right in mobile clickable prototype. Even after the update of V12.0

                            After new version release 12.0 still I am seeing white space when I use clickable prototype link. Please check my attachment taken screenshot from mobile

                            1 vote
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                              1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                            • Long prototype names in dropdown menu have no hover/pop-up (with full name)

                              (Hoping this is a bug and not 'by-design')

                              When 'Choosing a Destination' from the Prototyping menu, the layer names are truncated to fit the (very narrow!) dropdown box. As a result, I can rarely see the full name of the layer, making it difficult to know which layer to link to. If I hover on a layer name in the dropdown menu, it should either provide a hint-bubble with the full layer name or start auto-scrolling in the field to allow me to read the full name. This is a major usability issue - especially for prototypes with a large…

                              1 vote
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                                0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for sharing your feedback Tressa! Not sure what OS you’re working with. For the dropdown menu to select name of destination artboard, I do see a character display limit for long artboard names (shapes/images are currently not available as an option for destination) on the MAC. But for Win, I got up to 80 characters and did not see the name get cut off if it’s the destination artboard it’s wired to. But I did see a cutoff in the dropdown list of other artboards. Is that what you mean?

                                Hint bubble sounds like a great idea! I’m thinking what you’re looking for is likely a feature request but want to make sure I understand what you’re looking for.

                                Thanks!
                                Nina
                                Adobe XD

                              • Didn't show the overlay moving icon if the size of overlay art board is small

                                I have created an art board with size "192*41" and want to overlay it on my main art board. After I choose the overlay, the move icon didn't show up.

                                1 vote
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                                  0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                • When removing previous artboard selection the "none" option is missing

                                  When I want to remove an previous artboard link from an artboard I have to take more steps than it should be necessary.

                                  1. Select artboard
                                  2. Click artboard link handle
                                  3. Choose previous artboard action
                                  4. If you want to remove this link, you need to - choose transition
                                  5. Action dropdown is missing the "none" option
                                  6. First choose any artboard
                                  7. Then you can choose "none"

                                  1 vote
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                                    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Area text box does not display entire text in XD Preview view (and sometimes Zeplin)

                                    When a design is previewed on Adobe XD app (iOS and Android both), the content of the text boxes with Area Text is not displayed completely. As a result, the design review process is impacted very negatively. The problem goes away when the text box is changed to point text. And sometimes this problem also reflects in designs exported on Zeplin.

                                    Attached are screenshots and a XD file for your reference.

                                    1 vote
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                                      bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Image blurry when viewed on mobile

                                      Hi,

                                      Not sure if it is me, I am using a rather large image as my home page background on the app. It is a high quality image and appears fine on the PC.

                                      However when I view on mobile it looks very grainy.

                                      Any idea how I can rectify?

                                      Thanks

                                      Nathan

                                      1 vote
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                                        1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Mobile Preview doesn't work with new Android

                                        When I plug in the usb, live preview just keeps spinning without loading the preview. It used to work before the Android update.

                                        Google Pixel 2 phone. Android 9. Mac OSX 10.12.6

                                        1 vote
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                                          0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Error 55:47-2 when updating prototype

                                          Hi there, whenever I go to update my prototype I get "There was a problem updating the prototype you previously published (error 55:47:-1). Choose "New Link" to create a new prototype link." Any ideas? Thanks, Anthony

                                          1 vote
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                                            0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
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