Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Can't add more than 11 character styles

    XD version 13.0.12.14
    Mac OS X 10.13.6

    I usually need about 20 or more to account for responsive breakpoints.

    For example, an H1 could have two size variants, one for XS screens and a second for XL. I'd have to create a style for each size (i.e. H1 XS and H1 XL). Attached is an elements board for clarity.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Michael:

    I’m working on Mac + XD 13.1 (our latest release) and able to add 20 character styles. Not sure if there’s a limit, but for sure not 11 on my end :)

    Can you provide detailed steps of how you’re going about adding that 11th style? Is it possible that you might have a text object selected which already has character style saved in the assets panel?

    Thanks!
    Nina
    Adobe XD

  2. Black Overlay over menu bar and toolbar, very irritating experience even after November update

    Adobe Version: 13.1.32.8
    Windows 10 ( Cumulative update - November )
    Bug History: Existing from October update

    Bug description: A black overlay is being generated on all the menus and the side toolbar every time I open Adobe XD. This bug makes the entire XD interface a black and white screen, losing the visibility of menu text and icons.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  3. Eyedropper broken on Mac OS Mojave

    On the latest version of Mac OS Mojave (10.14.1), Adobe XD's eyedropper tool gets "stuck" and only chooses colors from the actual eyedropper icon itself. It seems to be a graphics issue in connection with Mac OS.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cursor doesn't show active tool

    Version 13.0.12.14

    Regardless of what tool is selected, the cursor shows the selector tool until you actually click on something. Then it returns to the selector tool cursor as soon as you stop clicking.

    This means that, when you're working quickly, you often don't know what tool is active, resulting in many mis-clicks. Users have to constantly scan the toolbar or do "trial clicks" to find out what tool is active.

    The cursor should always show the active tool.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Tom:

    Thanks for sharing your feedback! I wonder if what you’re seeing is expected.

    I gave it a go on my Mac system w/XD 13 and here’s what I see. When I place cursor over pasteboard or artboard area, and select different tools using keyboard shortcut, it changes to reflect the active tool. If I use mouse, on mouse-down in tools bar, the cursor remains an arrow but changes to the actively selected tool when hovering over pasteboard or artboard.

    If you’re seeing something different, post further.

    Thanks!
    Nina
    Adobe XD

    Can you give this a try and let me know if you see the same?

    Thanks!
    Nina
    Adobe XD

  5. PSD Inner Shadow

    Hello,

    Hello,

    I haved a simple shape with an inner shadow in Photoshop as a PSD file. This inner shadow disappears when opening it in XD.

    You may replicate that with that simple PSD file.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Thanks for sharing your feedback! Unfortunately this is working as expected currently. The best way to manage this now is to save as png in PS and import. Though I’m guessing you might want all the layers available to edit in XD.

    I did a bit of looking over in the XD feature request forum and nothing popped up as specifically addressing this. But I encourage you to take a look and upvote posts that support your requirement. As well as open new report detailing what you’re trying to do so the team can better understand what you’re looking for.

    Thanks!
    Nina
    Adobe XD

  6. Holding spacebar + mouse drag does not move the artboard

    This is a unique situation that only seems to happen inside a virtual machine. I am using VirtualBox version 5.2.20 r125813 (Qt5.6.2).

    When attempting to move around the artboard using the space bar + mouse drag it doesn't work. It does display the 'hand' icon but the nothing happens.

    This works fine when using Adobe XD (13.0.12.14) on a physical host.

    1 vote
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. XD files overwritten by old file.

    I have worked on a project for a while. I last updated and published it mid-October. However I cannot find that file. It is not in my trash, which I haven't emptied since September. It is not in my cloud files. It is not on my Mac. All that remains is the derivative file with the same name which was last modified in February, without any of the last 8 months of work. It appears all my work has been written over by an 8 month old save with the same name.... Please help me find a solution to this…

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Liam:

    Can you tell me what version of XD you’re working with? What about OS version.

    What location were you saving the file you mention. Was it ever saved to an external drive? Is it at all possible you renamed in the Finder? What about recent files? Is there an instance there that appears to point to
    the more recent version of the file?

    Unsaved files at exit appear in recent list with “*” icon in name. If there was any app issue, crash recovery may have kicked in. For that case, temporary files are saved in the following location: ~/Library/Application/Support/Adobe/Adobe XD CC

    Is it possible that you opened the old file unintentionally and save to same location as your updated one?

    Let me know if any of the above helps.

    Cheers!
    Nina
    Adobe XD

  8. Grid jumps back to deafult after setting

    Grid jumps back to default closing app.

    I have on numerous occasions run into the grid resizing itself to default, after adjusting it - and closing the document when finished. Working on a mac (high sierra) my XD (13.0.12.14) on reopening a document has changed its grid.

    I want a 12 columns grid with some gutter - nothing fancy - but its doesnt keep .

    pls fix this :)

    Thanks

    Wouter - 0031648509525

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. error code 47

    I got error code 47.

    Adobe XD CC version: 13.0.12.14
    macOS High Sierra version: 10.13.6

    Please fix it quickly.
    Thank you in advance.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please tell me more about your issue?

    • does it happen with any file?
    • does it happen with only 1 file?
    • where is the file located on your system? Local drive/cloud?
    • how did it happen? Is it a new file or an existing one?
    • was the file working properly before the upgrade?
    • did you machine crash at any point while dealing with this file?

    Cheers,
    M.

  10. Linked files not updating properly

    When I copy paste a File the Linked Files revert back to a state that does not exist any more
    ERROR:
    1. Symbols have to be unlinked and then copy pasted in section. Very laborious activity, even then it a hit or miss.
    2. Sometimes, it's impossible to copy paste. T
    3. The descriptions change to an old state that does not exist in any files anymore. This is by far the most annoying.

    1 vote
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    bug-investigation-in-progress  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  11. Guardado de archivos en assets.adobe.com/files en formato zip

    1. Version de Adobe XD 13.0.12.14
    2. Guardar archivo en Creative cloud files en formato .xd
    3. Poder ver mis archivos en mi andorid.
    4. El archivo se guarda en formato .zip

    Cada vez que guardo un archivo .xd en mi "carpeta creative cloud files" para poder observarlos desde mi android, el archivo se guarda en "assets.adobe.com/files" en formato zip y no me deja verlos en mi android.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Domingo:

    I’ve seen this in a different post. The current workaround is to sync the folder to your local drive and open from there. Something else that has helped some users:
    - Copy the file to a local folder on your computer
    - Open it in Adobe XD
    - Save it under a different folder in CC
    - Sync the folder

    Hope this helps!
    Nina
    Adobe XD
    Thanks!
    Nina
    Adobe XD

  12. Wacom Pen doesn't work without Mouse Click

    1. Version:13.0.12.14 (windows os)
    2. Open Xd , press space bar to activate the hand tool to move the canvas around and I'm unable to. This also happens when I switch from XD to the browser window then back to XD. I am unable to use the pen tool without an initial click of the mouse.
    3. I expect to see the hand tool (once the space bar is down) and to be able to move my canvas without the assistance of the mouse.
    4. Cursor arrow changes color from black to white and I am unable to move my…

    1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  13. "Development" sub-menu navigation remains shown and interactive upon closing it

    Ver. : 13.0.12.14

    Upon opening (top level) side navigation, navigate to and expand "Plugins", and after expanding some of the active plugins and hovering back to top-level navigation, the plugins' menu remains open.

    This active hover menu can be removed by clicking any of the options in it, returning XD in starting state.

    Interaction showcase:
    http://take.ms/DVF7P

    (You can see me managing to reproduce it briefly on 0:05 sec and later at the end where it remains active no matter the hover focus)

    PS: I feel like it has something to do with expand-delay which is present when expanding "Development" submenu.

    1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Blaze:

    Thanks for sharing details and video of your issue. I’m not seeing the same on my end with Win10 RS4 + XD 13. A lot of times these display performance issues are due to incompatible our outdated video card drivers. Can you see if there’s an updated driver for your video card + update?

    Cheers!
    Nina
    Adobe XD

  14. [Win10] Can't place a image

    1. 13.0.12.14
    2. Placing an image to my design
    3. Placing an image in my design on an artboard or in a shape
    4. I can't do that
    5. Below is a GIF with this issue

    1 vote
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  15. Error 55:1-1:-1

    Adobe XD version 12.0.12.10
    Windows 10 Enterprise
    XD Project with 23 boards

    Reproduction sequence:
    1) Select Share - Publish Prototype
    2) Use default selections Allow Comments and Show Hotspot Hints
    3) Press "Create Public Link" button

    Expected result: A link to a prototype page
    Actual Result:
    A dialog:
    This service is temporarily unavailable. Please try again later ( error 55:1-1:-1).

    I try my companys wifi AND also via 4G. No difference.
    (It works fine to export my project to pdf-file)

    This bug has been reported many times. Why does Adobe close them without hfixing it?

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    The error your seeing can have several root causes which makes tracking this down take some time. Sometimes it’s an indicator there’s a problem when the file is being prepared to share. Other times it can happen because of the next work connection.

    Some questions to see what could be happening here:
    - What build of Win10 are you working with?
    - Have you successfully published this file? If so, are you able to share the XD? If possible, can you post the original XD file for testing on my end?

    Thanks!
    Nina
    Adobe XD

  16. Cannot export files

    On my Mac book pro, I can't use XD to export any file of any type, it shows a progress bar, the progress bar stays at 98%, and I can't close the progress bar when I exporting any file, and even cannot close XD.
    I tried to export many kinds of sizes of XD (<16000 * 16000) and many new export paths, but the same problem was encountered.
    I tried to uninstall and reinstall XD multiple times and still encountered the same problem.
    I even used AdobeCreativeCloudCleanerTool.dmg to clean up all Adobe applications and then reinstall XD (using Creative_Cloud_Installer.dmg) and…

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  17. Deleting Text Boxes

    Adobe XD does not allow you to select and delete text sometime. Sometimes it allows you to click and edit and/or delete. Other time it doesn't. Inconsistent performance.

    1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. Locked Ratio doesn't work anymore with manual number input (latest updates)

    When trying to proportionately resize a locked ration from an object, the resize only follows one axis (x or y).

    How to reproduce :

    1. Draw a square
    2. Lock it's ration
    3. Try and scale it up or down by modifying one of the values

    Observed :
    The object is distorted and not proportional at all

    Expect:
    That the ratio would calculate itself like it used to be before

    1 vote
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    limitation-with-workaround  ·  4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. text

    Text gets broken after export to pdf. See attached files.

    1 vote
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  20. XD issues on Windows PreviewOS

    XD just doesn't work with Windows beta versions. I always switch to other software because of this. Please please fix this.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Neha:

    In any preview build things are still in progress. Chances of things not working as expected are there. If there’s a specific issue, I encourage you to do a search here or other public forums to see if other users have encountered the same. If you don’t see it, do let us know and we can see if it’s something Microsoft or our team is aware of and tracking.

    For official XD system requirements, you can check this page https://helpx.adobe.com/xd/system-requirements.html

    Thanks!
    Nina
    Adobe XD

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