Bug details

Images missing if we export PNG file in 2x web if website landing page more than Height 7000px

I have designed a Web landing page height is 12215px, i have used certain images on the design, whenever i try to export design in png web. XD provides 2 png's 1 is 1x and 2 is 2x, once i open 2x design and i see some images are not exported. this problem i'm facing in every design. more than 7000px height

See the attached file only placeholders are there images are missing
I have attached screenshots for your reference.

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Arvind Patel shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • AdminRakesh Lal (Software Engineer, Adobe) commented  ·   ·  Flag as inappropriate

    Hi Arvind,

    Sorry to hear that you are facing this issue in XD. I will need some more information to recreate the issue and then isolate the root cause. I will appreciate if you could share:
    1. The screenshot of entire website
    2. point out which images go missing
    3. What is the size of those images (original size, dimension and in KB/MBs)
    4. Do they appear fine in 1x

    If you are located in India, you can show me the problem using screen share. I can be reached at ralal_at_adobe_dot_com.

    Thanks,
    Rakesh Lal

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