USB preview doesn't update after previewing a cloud doc
After previewing a version of our layout that has been saved to cloud, the mobile app no longer previews documents via USB tether.
Regardless of whether we choose live USB preview, or preview of a cloud doc, it only previews the last cloud doc viewed.
I have a similar issue, live preview does not work properly at all. I connect my phone to my MacBook, open the App and tap on Live-Preview. Then a loading screen appears, saying "loading via USB" but after a while my last viewed cloud document is shown. Also in XD at the top right corner there is no mobile device visible.
- 13 " MacBook Pro 2017 with Catalina (10.15.1)
- XD-Version: 24.4.22
- Samsung Galaxy S9 with Android 9
- XD App Version 24.0.0
I already tried different cables (normally I would use the original cable) but the issue remains.
AdminAsha B C (Software Engineer, Adobe) commented
Thank you for reporting. Can you please share us which version of XD are you using in Desktop and Mobile ? Are you using the ios or Android device? Is this happening with all files ?