Bug details

Pinch Gesture doesn't work on Macbook Trackpad

The pinch gesture on the trackpad doesn't result in zooming. This bug only occurs every once in a while and seems to go away after a few sessions, but for those that the bug is there for it is very annoying. Unless you use the zoom shortcuts or zoom tool it is stuck on 12.3%.

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Patrick Haertel shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

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  • Luck Nawaporn commented  ·   ·  Flag as inappropriate

    Hi there, I have the same problem too.

    I update my OS this morning (Jul 13, 2019) from High Sierra to Mojave (10.14). After update completed I opened the xd file to continue working but I can't use pinch to zoom gesture on my trackpad anymore. I don't disable this gesture on my mac but it is not working on Adobe Xd.

    Please fix this issue. It is very important for my work process.

    Adobe Xd version: 20.2.12.1
    Mac version: 10:14

  • Anonymous commented  ·   ·  Flag as inappropriate

    Not working for me as well. I am using XD version 18.1.12.1 and have a MacBook Pro 15" 2018 model running MacOS Mojave 10.14.4

    This just occurred for the first time for me when opening one of my regular projects in XD. I experienced it immediately upon the program loading.

  • AdminLalita (Admin, Adobe) commented  ·   ·  Flag as inappropriate

    Hi Patrick,

    If you could tell us more specifically when all it would happen, then we can try to help you better.
    As you say issue is seen intermittently, we at our end cannot recreate this.

    If you can share exact steps or tell us something about workflow which leads to this issue, that would help us recreate the issue at our end and then investigate the fix.

    Other than that also share
    - XD version
    - Mac version

    Regards,
    Lalita
    Adobe XD

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