Bug details

Adobe XD gives an error message "There was a problem exporting your asset" when i try to export an artboard to AE

Adobe XD 16.0.2.8 Mac OS X Mojave, Adobe XD gives an error message "There was a problem exporting your asset" when i try to export an artboard to AE.

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    Ayomide Ajetomobi shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • AdminLalita (Admin, Adobe) commented  ·   ·  Flag as inappropriate

        Could you please check if plugins folder is present on your machine?

        If its not there, please try re-installing XD to get the correct plugin.

      • Ayomide Ajetomobi commented  ·   ·  Flag as inappropriate

        I have tried re-installing After Effects but I still get the same error message when I try to export an artboard from XD to After Effects.

      • AdminLalita (Admin, Adobe) commented  ·   ·  Flag as inappropriate

        Hi Ayomide,

        Could you please try re-installing After effects? This has helped many other users and hence would be worth trying.

        Regards,
        Lalita
        Adobe XD

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