Bug details

Trying to save file to cloud - get endless spinning wheel

Hi, I can't save any files to the cloud, when I try I get the "Saving" screen with spinner forever.

I'd really love to preview the prototype I'm working on, on my phone, this issue is a bit of a blocker at the moment.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Greetings:

New documents are Cloud files by default which require Adobe Sync service. Sometimes the service stops running correctly. In this case, restarting the system should resolve.

Let me know if you’re still seeing this problem after restart.

Thanks!
Nina
Adobe XD

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