Bug details

Open Shared Cloud file Error.

Hi There,

When I was working on the same file my friend shared, after some hours XD shows below message.
(Attach : Desktop screenshot.png)

Whenever I'm Opening the file it shows below message.
(Attach : Desktop screenshot 1.png)

can you someone tell me what the issue this.

Thanks,
Mukund

3 votes
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    Mukund shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    2 comments

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      • Christopher commented  ·   ·  Flag as inappropriate

        XD Version: 14.0.42.14 on both systems

        OS Version: Windows 10 Pro Version 1803 on computer which shared file (Windows 10 on system that cannot open file. Unsure of exact version at the moment)

        Cloud Sync Version: 4.1.0.29 on both systems

        I cannot find an Adobe ID under Preferences>Creative Cloud>Files but even so I could not share that in a public forum.

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