Bug details

Unable to share private link with a user that doesn't have a Adobe CC license

Version: 9.1.12.3, Creative Could Sync 3.0.3.6

I'm able to create a private link and invite collaborators but they are unable to open access the link. My assumption is they are restricted because they do not have a Adobe license.

If I create a public link with a password, they can access the link without any issue.

This feels like a bug, as there is no mention that we need to have a Adobe license to view a private link

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Christophe Berthoud shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Hello Christophe:

Alas, yes the private links are restricted to Adobe Creative Cloud accounts holders. The good news is, anyone can create a free account!

You can read more about the Private Invites (Beta) feature here, https://helpx.adobe.com/xd/help/share-embed-designs-prototypes.html#PublishprototypesanddesignspecsusingprivateinvitesBETA

If the folks you shared the link with are using free accounts and still experiencing problems opening the links, post further so we can dig into what’s going on.

Thanks!
Nina
Adobe XD

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