Bug details

Drag/Drop From Explorer To Xd Stops Working (#47735)

At some point, drag and drop simply stops working in the Windows version of XD, and recovering is not always successful. As a workaround restart the application, and if necessary the Windows machine.

L’action de glisser-déposer depuis l’Explorateur vers XD ne fonctionne plus
Au bout d’un moment, l’opération de glisser-déposer cesse simplement de fonctionner dans la version Windows de XD, et il n’est pas toujours possible de la rétablir. Pour contourner le problème, redémarrez l’application et, si nécessaire, l’ordinateur Windows.

Drag & Drop vom Explorer zu XD funktioniert nicht mehr
Irgendwann funktioniert Drag & Drop einfach nicht mehr in der Windows-Version von XD und die Wiederherstellung ist nicht immer erfolgreich. Um dieses Problem zu umgehen, starten Sie die Applikation und gegebenenfalls den Windows-Computer neu.

エクスプローラーから XD へのドラッグ&ドロップが機能しなくなる
ある時点で、ドラッグ&ドロップが XD Windows 版で動作しなくなり、復旧しない場合があります。回避策として、アプリケーションを再起動し、必要に応じて Windows マシンを再起動します。

탐색기에서 XD로 드래그 앤 드롭 시 작동 멈춤
가끔씩 XD의 Windows 버전에서 드래그 앤 드롭 시 작동이 멈추는 문제가 발생하며, 복구할 수 없는 경우도 있습니다. 해결 방법은 애플리케이션을 다시 시작하고, 필요한 경우 Windows 컴퓨터도 재시작하는 것입니다.

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    AdminDani Beaumont (Principal Product Manager | XD, Adobe) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    4 comments

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      • Michel commented  ·   ·  Flag as inappropriate

        Sometimes, when you are dragging some layer, you can expect a stuck which made the layer unvaible to drag. The actual solultion is close adobe XD and re-open.

      • Michel commented  ·   ·  Flag as inappropriate

        Its a sad bug, also i dont know why adobe XD have a interface so different than the others adobe products.

      • Mohd Faizan commented  ·   ·  Flag as inappropriate

        OS Name Microsoft Windows 10 Pro
        Version 10.0.17134 Build 17134
        Other OS Description Not Available
        OS Manufacturer Microsoft Corporation
        System Name FAIZAN-PC
        System Manufacturer System manufacturer
        System Model System Product Name
        System Type x64-based PC
        System SKU SKU
        Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
        BIOS Version/Date American Megatrends Inc. 1204, 1/19/2016
        SMBIOS Version 3.0
        Embedded Controller Version 255.255
        BIOS Mode UEFI
        BaseBoard Manufacturer ASUSTeK COMPUTER INC.
        BaseBoard Model Not Available
        BaseBoard Name Base Board
        Platform Role Desktop
        Secure Boot State On
        PCR7 Configuration Binding Not Possible
        Windows Directory C:\WINDOWS
        System Directory C:\WINDOWS\system32
        Boot Device \Device\HarddiskVolume4
        Locale United States
        Hardware Abstraction Layer Version = "10.0.17134.1"
        User Name FAIZAN-PC\Faizan
        Time Zone Sri Lanka Standard Time
        Installed Physical Memory (RAM) 16.0 GB
        Total Physical Memory 15.9 GB
        Available Physical Memory 7.69 GB
        Total Virtual Memory 18.3 GB
        Available Virtual Memory 4.17 GB
        Page File Space 2.38 GB
        Page File C:\pagefile.sys
        Kernel DMA Protection Off
        Virtualization-based security Not enabled
        Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
        Hyper-V - VM Monitor Mode Extensions Yes
        Hyper-V - Second Level Address Translation Extensions Yes
        Hyper-V - Virtualization Enabled in Firmware Yes
        Hyper-V - Data Execution Protection Yes

        [Hardware Resources]

        [Conflicts/Sharing]

        Resource Device
        I/O Port 0x000003C0-0x000003DF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
        I/O Port 0x000003C0-0x000003DF NVIDIA Quadro K2200

        I/O Port 0x00000070-0x00000070 Motherboard resources
        I/O Port 0x00000070-0x00000070 System CMOS/real time clock

        I/O Port 0x0000E000-0x0000EFFF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
        I/O Port 0x0000E000-0x0000EFFF NVIDIA Quadro K2200

        Memory Address 0xF6000000-0xF70FFFFF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
        Memory Address 0xF6000000-0xF70FFFFF NVIDIA Quadro K2200

        Memory Address 0xFD000000-0xFDABFFFF Motherboard resources
        Memory Address 0xFD000000-0xFDABFFFF PCI Express Root Complex

        Memory Address 0xFF000000-0xFFFFFFFF Motherboard resources
        Memory Address 0xFF000000-0xFFFFFFFF Legacy device

        Memory Address 0xE0000000-0xF1FFFFFF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
        Memory Address 0xE0000000-0xF1FFFFFF NVIDIA Quadro K2200

        Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
        Memory Address 0xA0000-0xBFFFF Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
        Memory Address 0xA0000-0xBFFFF NVIDIA Quadro K2200

        I/O Port 0x000003B0-0x000003BB Intel(R) Xeon(R) E3 - 1200/1500 v5/6th Gen Intel(R) Core(TM) PCIe Controller (x16) - 1901
        I/O Port 0x000003B0-0x000003BB NVIDIA Quadro K2200

        Memory Address 0xF7100000-0xF7107FFF ASMedia USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
        Memory Address 0xF7100000-0xF7107FFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #1 - A110

        I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
        I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
        I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources

      • Mohd Faizan commented  ·   ·  Flag as inappropriate

        While dragging file or group in layers panel XD stuck the selected/dragging item and it stays there forever as seen in pic, after that, I cannot drag any item. have to restart XD to make it useable again.

        This stuck over all applications

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