Unable to make comments in prototypes
Neither I nor my colleagues can comment on my prototypes.
After submitting comments following message appears:
"We are unable to post your comment, please try again"
Reinstalling XD didn't solve the problem neither opening in different browsers
However when colleague publish my prototype commenting works.
A fix has been deployed for this issue. If you continue to encounter the problem, please post further and we will continue to investigate.
5 commentsComments are closed
Thank you for solving the problem. It works now!
J Herman commented
Verified by me too. I am able to replicate the same console error
this is true, I tried and I get the same error!
Just to add up to my last msg. She tried updating XD and this did not solve the problem, which is the worrying part.
I have verified this as well. It seems our colleague having this issue was running an older version than the rest of us, so maybe her version didnt have comments incorporated yet when XD exports the web view.
When inspecting the problem in the browser, the following msg prompts on the console: