Bug details

Zoom tool and wacom tablet

I've got a problem with zoom tool and wacom tablet. When I activate zoom tool, and I'm trying to tap pen on the tablet to enlarge the canvas once time, it fits automaticly to 6400%. For example i want to fit canvas from 50% to 75%, but it zooms to 6400%. It is very irritating.
When I tried to understand why it happens, i'm thinking that application see one extra micro move from the pen: First (correct one) is tapping and second one is micro 1px move (and then resize canvas to 6400%). This is result because tablet pen isn't perfectly precise

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    16 comments

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      • Dmitry Borokh commented  ·   ·  Flag as inappropriate

        Finally I've made it to work after hours of googling.
        Now I can nicely zoom in Photoshop 2018 win10 x64 with Wacom bamboo cth-670.
        I did these steps:
        - uninstalled drivers and every Wacom application found in 'Settings > Apps', rebooted
        - installed latest drivers (5.3.5-3 in my case), in 'Wacom Preferences' utility left all settings by default
        - main things will be tuned inside Photoshop: Edit > Preferences > Perfomance > Use Graphics Processor > enable, from here go to Advanced Settings and choose 'Advanced' and enable all checkboxes, then restart Photoshop. Then ensure that Window > Options is checked, then choose zoom tool in Tools panel and you will see options in menu section(on the top of the window, right under menu tabs) for zoom tool > check 'Scrubby Zoom', that's it
        - now when you hold simultaneously 'Pan/Zoom' button with 'Alt' key you are zooming canvas as expected

      • Wiredframe commented  ·   ·  Flag as inappropriate

        I have a Wacom Intuos Art and when trying to pan around the canvas with SPACE + DRAG nothing happens. (Windows 10)

        Thanks in advance.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I usually use the button 1 option in my pen and drag to navigate/scroll in XD. But sometimes it does not work. To work again i need to tap the touch screen in my tablet with my finger, then it works again the feature to drag and navigate/scroll again with the pen...Quite annoying.

        Wacom Latest driver. 6.3.30-6
        XD Up to date.
        Windows 10.

      • Anonymous commented  ·   ·  Flag as inappropriate

        If you use mouse, when zoom tool is activated, left click and dragging a little to some side zoom our canvas to 6400%.

        When you trying zoom canvas one time, for example from 50 to 75%, by tapping the pen, XD understand it as the same situation as above, because tapping by pen isn't precise (we have micro move) But indeed its very very irritating

      • Anonymous commented  ·   ·  Flag as inappropriate

        i have the same problem, if you use mouse, when zoom tool is activated, left click and dragging a little to some side zoom our canvas to 6400%.

        When you trying zoom canvas one time, for example from 50 to 75%, by tapping the pen, XD understand it as the same situation as above, because tapping by pen isnt precise (we have micro move) But indeed its very very irritating

      • Anonymous commented  ·   ·  Flag as inappropriate

        windows 10, ver 10.0.16299, wacom intuos 4 L , driver: 6.3.25-5 , XD version 6.0.12.6

      • Martin Cankov commented  ·   ·  Flag as inappropriate

        on second or third click all the sudden zooms all the way to 1600% or 3200% instead of going step by step when using pen with wacom tablet. very irritating bug

      • Michel commented  ·   ·  Flag as inappropriate

        Recently when I'm using the zoom tool, Adobe XD jumps from 100% to 1600% with just one click. It happens frequently, around 1 time out of 6.

      • Khachik Badeyan commented  ·   ·  Flag as inappropriate

        Happened for me too. When trying to zoom out, after releasing the fingers from the trackpad, the artboard is zooming in.

        Really annoying.

      • Cody King commented  ·   ·  Flag as inappropriate

        In the design mode, when clicking the zoom tool it will occasionally zoom in 300% or so and it really funks up the flow. It acts as if it skips 5 clicks and super magnifies the area.

        Also, in prototype mode, the zoom tool short cut is gone...

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