Bug details

Slow working with CC Files

Downloading from CC Files is very slow within AdobeXD app.
Uploading my .xd file to CC Files folder is working good, with no delays. But it takes about 5~60 minutes (no jokes!) to download my project inside AdobeXD app. Project is simple and about 3~5 mb size. Internet in my phone is superfast (and cellular and wi-fi, no proxies, no firewalls).

Every time when I try to test the document on phone I wait for downloading for about 30 minutes and it drives me crazy.

AdobeXD PC version: 4.0.12.6, CC Sync 2.4.4.71, CC PC version 4.3.0.256
AdobeXD app Android version: 4.0.0
Smartphone: Huawei Nova Plus, Android 6.0

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Andrey shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
bug-needs-more-info  ·  Prateek Kuthiala responded  · 

Hi Andrey,

Thank you for reporting this issue with us. Unfortunately, we are unable to reproduce this issue at our end with the details provided by you. We would appreciate if you can provide us following details to help us reproduce the issue at our end:
- XD file and related files

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