No "Open" dialog
Mac OS Sierra 10.12.6, XD 188.8.131.52
The "Open" menu option is greyed out. Also double clicking on a .xd-file results in the file not being opened by XD allthough focus shifts to XD or the program starts if it was not already started. Only opening documents from the "Open Recent"-menu works.
The issue reported in this post was fixed some time ago.
I have seen reports where this has happened for users since the fix. It occurs when Creative Cloud login is not active. To resolve, exit XD, log out and back in to Creative Cloud application and relaunch XD.
Be sure to update to our latest release XD 8.
5 commentsComments are closed
Josh Ulm commented
Bug exists for me in version 184.108.40.206
I am facing the same issue
Krishna Priyan commented
Same problem for me plz help
Cara Foster commented
I am on Mac OS High Sierra 10.13.2. I am having the same problem. Please help!
The user is able to use the Open-menu now. After logging out of CC, restarting the Mac and logging in again.