Bug details

Fonts not loading from Font Managers

About my Computer:
Surface Pro 2017 i7 16GBram
Windows 10 Version 1703 Build 15063.540

1. Experience Design CC (Beta) v. 0.8.22

2. Launch a Font Manager (Fontbase or NexusFont), Open existing or new project in XD, Select existing text or create new text, click on font list dropdown on XD.

3. Fonts loaded on Font Manager (Fontbase or NexusFont) SHOULD appear in the font list dropdown in XD.

4. Fonts loaded on Font Manager (Fontbase or NexusFont) DOES NOT appear in the font list dropdown in XD.

81 votes
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    Michael Gorospe shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    59 comments

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      • Courtney Elizabeth commented  ·   ·  Flag as inappropriate

        Great to see this has never been resolved. Imagine an Adobe program actually working. As if me, a graphic design student has the 31 dollars to spare every month for buggy programs.

      • Rakel commented  ·   ·  Flag as inappropriate

        Also having this issue intermittently and it's such a huge problem for me. I am not going to be able to use this on production client work.

      • Mohamad r Moradi commented  ·   ·  Flag as inappropriate

        Hello
        in the windows machine it's not bug
        in windows , when you want instal fonts have 2 choose:
        1. instal font
        2. instal font as shortcut
        Adobe XD only can read that font instaled by method 1

      • Jimmy commented  ·   ·  Flag as inappropriate

        We are in the end of september and it's impossible to use FontBase or Suitcase with Adobe XD on Windows 10.

      • Dayan commented  ·   ·  Flag as inappropriate

        Foi arquivado ou vão resolver o bug?

        Todos os programas da Adobe aceitam os gerenciadores de fontes, menos o Adobe Xd. Instalar diretamente não é uma opção para mim.

        Agradeceria se pudessem ver isso logo (em todas as atualizações eu fico testando). Utilizo o FontBase

      • Mark commented  ·   ·  Flag as inappropriate

        Same problem here with Suitcase. I need to de- and reactivate my fonts every time before I can start working in XD. No problems in other (Adobe) programs. A fix is more than welcome.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Jesus Christ, this is how you loose Windows users, by simply not giving a damn... Figma desktop app loads all the fonts from FontBase and It is free. In other words, goodbye.

      • Francois commented  ·   ·  Flag as inappropriate

        I have the same problem. When I start fontbase right after windows startup and before I open XD the fonts will be available in XD. But when I start fontbase after XD, no fonts are loaded in XD.

        This is a bit annoying when you always have to restart your computer. There must be a solution, in Indesign de font loading works perfect.

      • Antti Laitinen commented  ·   ·  Flag as inappropriate

        I keep my fingers crossed every time I receive a new XD update but it seems pretty hopeless at this point. This issue was reported more than year ago and yet still it's unsolved. Is there any way that this issue might be fixed sometime or should we just give up?

      • Anonymous commented  ·   ·  Flag as inappropriate

        ... Fonts from Fontmanage still not loading. I use Fontbase on Windows 10. Will there be a fix soon?

      • Ed Mendivil commented  ·   ·  Flag as inappropriate

        I wish I could use XD more (I really like Adobe products), but being unable to detect fonts activated by a font manager is a turn down for me. When is this going to be fixed???

        FontBase
        Win 10
        XD 10.0.12.9

      • User commented  ·   ·  Flag as inappropriate

        Same problem with latest version of XD and Windows 10 (in 29/june/2018). Fonts installed with font manager software does not appear in font menu (XD). In other apps all is ok and fonts are loaded.

        My Workaround: Open Fontbase and install the fonts you want. In Windows explorer, open any font file (Like the Fontawesome. Only one file is necessary) and click install (native method). Open XD. All fonts installed with fontbase appears. It is not necessary reboot machine. When job is done, close Fontbase and open Windows "Fonts" folder and delete the font. It is not the best but works for me.

      • Elena commented  ·   ·  Flag as inappropriate

        Please fix this problem. I have to go back and forth from AI to XD to write/expand/copy/paste text - really annoying.

        FontBase Awesome font manager
        Windows 10
        XD V 8.0.22.11
        Premium font files

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