Bug details

XD Canvas

When i create a new file, i encounter a problem. Lik in this photo. I jsut want to know what happen it is?? And what is the solution for my problem???

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    adhinata pratamaadhinata pratama shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    action-required  ·  Elaine (Adobe)AdminElaine (Adobe) (Admin, Adobe) responded  · 

    Unfortunately, this is happening because your GPU driver is out of date and do not meet the minimum system requirements. You can check your driver version by typing “dxdiag” into the Windows Run menu, and then clicking on the Display tab. We require a minimum of DirectX 3D DDI 10, and if you have an Intel GPU, a driver that was released in or after 2014.

    Hope that helps!

    -Elaine

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