Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Proper Object Alignment

    I often find that when trying to align objects, shapes or even text, no matter what I try, the object won't align to the same edge as something else, despite being the EXACT same width. This is really really annoying, as it's not an issue at all in InDesign or Illustrator. It's the only thing I don't like about XD.

    When will this issue be fixed?

    12 votes
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      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Sharing error (44:77:0)

      1. 4.0.12.6 (adobe xd), 2.4.4.71 (cloud sync version)
      2. Have a prototype (with single or multiple artboards connected), share the prototype as specs or normal prototype.
      3. Sharing should be succesfull.
      4. Error 44:77:0 is shown.

      Tried multiple times, with smaller and bigger artboards. The error is always the same.

      10 votes
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        7 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Error 22:-1:-1 when I want to publish my prototype

        Everything is in the title. I canot publish a prototype. I have Error 22:-1:-1.

        Thank you for your help

        8 votes
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          9 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Hi David,
          Sorry to hear you are running into trouble when trying to publish a prototype. An Error 22 indicates that XD was unable to generate bitmaps for the artboards in your design file.

          Does your design file contain any particularly large artboards? If so, this is likely the source of the error. By reducing the size of your artboard, the publish operation should succeed.

          If you can send your XD design file to AdobeXDSharingSupport@adobe.com – we can take a look and investigate further.

          Alternatively, can you reply here with the dimensions of your largest artboard?

          Are you able to publish from other XD design files with smaller artboards, or do you see this issue with all files?

        • Font Awesome 5 intergration

          I have just installed Font Awesome 5 (FA5) fonts for desktop. It doesn't show icons in XD (latest update to date), only text.
          I type "tags", choose FA5 from font menu and it remains in text format - "tags", doesn't transform in tags icon, as it's supposed to do.

          FA5 works in Illustrator and Photoshop.
          I am also using Material Icons (MI), Google's ligature based icon font, and it works in XD. Font Awesome 4 (FA4) also works in XD (not ligature).

          Any solution on this?
          The reason I would love to switch to another ligature based icon font is…

          7 votes
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            11 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Vector from CC Libraries loads blurry

            With the new update I've tried utilizing the new ability to use vectors in CC Libraries. However, when I drop them into my XD document, they never load fully and just show blurry with a refresh button over top.

            I've tried closing all of my adobe tools including the CC software manager as well as tried refreshing the images several times in XD.

            Currently on a Mac Mini.

            6 votes
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              11 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for the update Karen! Since it’s a network service both the account type and where you work (connect) have an impact. Wondering if you’ve tried accessing from another network?

              If possible, can you share your CC Library with me? That may also help us see what could be going on.

              Thanks for working with me on this!
              Nina

            • error 1001 when click on publish

              I have done all attentions on my adobe profile also have done all steps in https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

              but still i cant publish my proto type or use Design Specs

              please help me and other users with the same issue. you are just addressing us to some useless approaches.

              6 votes
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                6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Sorry to hear you are experiencing difficulty using the share online feature in XD. The error you are seeing indicates that there is a problem with the login state on your local machine.

                To resolve this issue, please first try the following:

                1. Close all Adobe applications
                2. Sign out of the Creative Cloud desktop application
                3. Restart the machine

                4. Login to the Creative Cloud desktop application

                5. Launch Adobe XD and attempt to use the share online functionality


                If the error persists after the actions above, the following steps should fix it:

                1. Close XD and all other Adobe applications
                2. Sign out and then quit the Creative Cloud desktop application
                3. Open the Activity Monitor (on macOS) or Task Manager (on Win10)
                4. Force quit/terminate the following processes:
                1. Adobe Desktop Service
                2. Core Sync
                3. Creative Cloud
                5. Navigate to the OOBE folder:
                1. Mac: Users/[user…

              • An error occurred while uploading the design (wrong me 69:-1:-1)

                When the design specification is re-released, this error message appears when the progress bar reaches 99%. I am a paid user

                5 votes
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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Greetings:

                  Usually that error comes up when there’s a problem with the network. Have you had a chance to try publishing via a different network connection?

                  To help dig into things can you please share the following:
                  - XD version
                  - OS version
                  - Creative Cloud userID & country you’re publishing from
                  - Creative Cloud log files https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

                  Thanks!
                  Nina
                  Adobe XD

                • Type tool doesn't work well

                  The system fails to recognize new font's even after relaunch. Also, when typing the text is not visible and get's visibility back only after finishing with the element.

                  1. Adobe XD 9.1.12.3
                  2. Just type.
                  3. Text should be visible while typing.
                  4. Text is not Visible while typing.

                  5 votes
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                    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Prototyping and Copy & Paste

                    The current version does not allow copy-Paste to preserve interaction wires/links
                    Ability to copy wires along with assets. For example, if I have a home button that will always link to the same page, it would be helpful if I didn't have to wire the button each time. This would also be helpful when duplicating artboards so the links stay intact. For example, if I need to show a dropdown menu, I would do this by duplicating the artboard and adding a wire to the dropdown menu. In this case, I would want all the existing wires to stay the…

                    5 votes
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Open multiple projects

                      I can't believe you remove opening multiple project. It was fine when it's beta. Now I have to close recent project to view or copy something from another project!!

                      Adobe XD version 1.0.12.19

                      5 votes
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                        bug-needs-more-info  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Missing fonts (XD can't locate installed system fonts due to name mismatch)

                        XD Version
                        0.8.22.17 Beta, CS 0.0.0.0

                        System version
                        MacOS Sierra 10.12.5

                        Problem
                        I'm getting the missing fonts message when opening up files that contain references to certain MS Word-supplied fonts. Specifically, Adobe XD lists the following fonts show up as missing:

                        Fabric External MDL2 Assets-Regular
                        Segoe UI-Bold
                        Segoe UI-Regular

                        These fonts are available on my system under slightly different names:

                        Segoe MDL2 Assets Normal
                        Segoe UI Negreta
                        Segoe UI Normal

                        File Details
                        The file I'm trying to open is supplied by Microsoft: it's their design guide for the Office Fabric.js Layout system, available here: https://static2.sharepointonline.com/files/fabric/fabric-website/files/officeuifabric.zip​ (Source page:https://developer.microsoft.com/en-us/fabric#/resources)

                        5 votes
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                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          This is something we’re aware of, and has to do with the way that legacy Windows fonts are represented in the operating system. Microsoft has since fixed this problem with newer fonts, so you should be able to install the fonts in the UI kit package.

                          Let us know how this works for you!

                          -Elaine

                        • Text formatting within same Text Field broken

                          1. Version: latest (as of (07/02/18)
                          2. Steps to reproduce: Create Textbox, have different formatting within it (e.g. heading in bold and underlined). When going to the non-heading line that is not bold or underlined and trying to write before the existing text but in the same line, it will adopt the formatting of the heading instead of the text that comes after. Word and Google Docs solve it pretty nicely. Bug has been around since I started using XD (more than a year). Essentially it's a bug in the formatting for different lines (what would be a <br> in…

                          4 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello Alrik:

                            Thanks for sharing your feedback. Dp you see this problem with all fonts and in all documents? Or do you note the issue is with specific fonts, files or formats? Are you using fonts from font manager (Typekit, etc)? Are you working on multiple OS (Mac/Win or multiple machines).

                            Thanks!
                            Nina
                            Adobe XD

                          • Overlay shows scroll bar despite scroll = none

                            Overlays show a scrollbar even when scroll is set to none on the target artboard. I can't get 100% replicability, but majority of the time.

                            1. Create a small artboard (e.g. to be a dialog) with all contents within the artboard area.
                            2. Set scroll = none on this artboard
                            3. In prototype mode, set the artboard as the target overlay of another
                            4. Enter desktop preview
                            5. When overlay is shown, vertical scroll bar appears

                            Adobe XD 9.1.12.3 for Windows

                            4 votes
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                              bug-needs-more-info  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • "Preserve Scroll Position" is always activated although I didn't activate this option

                              All my Prototypes behave like the option "Preserve Scroll Position" is activated although I didn't activate this option.

                              Im unsing Adobe XD Version 8.0.22.11 on Windows 10.

                              4 votes
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                                7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • After opening Sketch-Dokument fonts can't be found

                                In Sketch I had the "Open Sans Bold" "Open Sans Extrabold" etc. When I open the document in XD it can not find the fonts (but they are activated in FontExplorer X Pro via Typekit). The error message says: Missing fonts:

                                OpenSans-Bold-Regular
                                OpenSans-Extrabold-Regular

                                It adds the word "regular" after every font!

                                4 votes
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                                  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Adobe XD file won't open

                                  I can't open any XD files, the only solution I have to open files is using the "Recent Files" that are listed when I first open the app. It works on files I have created but doesn't work on files others have created.
                                  Adobe XD version 4.0.12.6

                                  4 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Copy/Paste shortcuts and menu options no longer work

                                    I just downloaded the November 2017 update. I opened a new document. When I try to use copy/paste shortcuts on any object, nothing happens. When I right click and copy/paste using the menu, nothing happens. The only way I can copy an object is by right clicking the object in the layers palette and duplicating it. The keyboard shortcut for group works fine (CTRL+G), as well as select all (CTRL+A).
                                    I opened a project that I started before downloading the update. The copy and paste functions work just fine. They also work if I am in an Illustrator project. I…

                                    4 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Did you just update your Windows 10 to Fall Creators Update? We’ve heard from our users that many graphics drivers have been invalidated with this update, so you’ll need to go to the manufacturer’s website to download and install the latest. Let us know if this resolves the issue for you!

                                      -Elaine

                                    • Symbol repeat grid doesn't propagate .txt files or images to items

                                      Adobe XD version: 0.6.34.3 Beta

                                      Steps:
                                      1. Create a symbol comprised by text and images
                                      2. Use symbol to create a repeat grid
                                      3. Drag and drop .txt file or images to symbol

                                      Expected result:
                                      Images propagating to repeat grid items
                                      Text propagating to repeat grid items

                                      4 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • svg files

                                        Can not open files svg files!

                                        Fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                        3 votes
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                                          bug-needs-more-info  ·  3 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
                                        • prototype

                                          Prototype dosen't load propaly or dosen't load at all after last update.

                                          After the last update of xD I have been unable to share prototypes with my clients. After I generate the link, the following problems occur:
                                          1. The homepage design doesn’t show at all in Google Chrome (69.0.3497.100) After preloader, the animation doesn’t load anything, but if one of the arrows is pressed, it shows other pages.
                                          2. Sometimes only some of the elements appear, but not all elements included in the design in Google Chrome (69.0.3497.100) and Mozilla FireFox (62.0.2)
                                          3. It takes a long time to load…

                                          3 votes
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                                            0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello George:

                                            Thanks bunches for the detailed report. I think what you’re seeing is something that came up in Chrome that is fixed in their next release (70). Our team is also working on updating our web player to better handle this scenario in case there’s issues with the browser in the future.

                                            Not sure what’s going on in the Firefox case – I’ve got FF 62 on Mac and its loading great for me. I’ll give it a try and update.

                                            Thanks!
                                            Nina
                                            Adobe XD

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