Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Copy Paste / Undo Redo are disabled

    Macbook Pro OS 10.13.4

    XD Latest Version. I cannot copy / paste anything and undo / redo are completely disabled. I've restarted machine, reinstalled software and signed out of CC / etc. This issue is leaving me dead in the water.

    33 votes
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      36 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Clicking on TEXT, to expand the font menu, adobe XD disappears. (closes/crashes)

      1. Version 7.0.12.9 Windows 10 64Bit

      2. Start a new document, click the text tool in an artboard, click to expand the font/text menu to pick a new font.

      3. Expect Font menu to expand.

      4. Adobe XD disappears.

      Additional Info: Already using latest stable graphics card drivers. It appears to be a problem with building the text menu to include all the fonts on my system. I have 2 identical PC builds, one of which adobe XD functions correctly, and one with the afore mentioned problem.

      Windows event log:

      Faulting application name: XD CC.exe, version: 7.0.12.9, time stamp: 0x5ab2d8f8 …

      27 votes
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        37 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • June Update: Prototype Preview (w/Link online) is Freezing and Very Slow

        Now when I try to preview the prototype link online, when I click on hotspots, it is extremely slow and freezes. Transitions don't slow. Just a ton of bugs after this June update was released.

        I can't send preview links to anyone because it is so slow and crashes. Please fix!!!

        Thank you!

        12 votes
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          8 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Thanks for your continued feedback folks!

          @Joel – I hear you! Unfortunately User Voice doesn’t currently support attachments to comments :( You can upload and share on spots like Dropbox or WeTransfer.

          @Everyone – Want to make sure we’re looking at the correct problem based on the original report. I think that’s my fault as I think I mistakenly merged a few records that weren’t related.

          From the comments I’m seeing issues with editing text in XD. While others are with Prototype performance.

          If your issue is the former (text edit issues), I’d like to request you comment in the linked report here. That way we can clearly share our findings with the community at large, https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34616176-text-tool-no-response

          If it’s the latter, keep the feedback coming!

          Sincere apologies for the confusion.

          Thanks!
          Nina
          Adobe XD

        • Still cannot publish design spec link

          I press share new link, and the progress just stopped at 0%. Waited 10 mins and still nothing.

          I see other people addressing the same issues, but you said you fixed them. But from here, I am still experiencing these problems. Here's a screenshot to show you what I mean.

          11 votes
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            17 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Proper Object Alignment

            I often find that when trying to align objects, shapes or even text, no matter what I try, the object won't align to the same edge as something else, despite being the EXACT same width. This is really really annoying, as it's not an issue at all in InDesign or Illustrator. It's the only thing I don't like about XD.

            When will this issue be fixed?

            10 votes
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              5 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Error 22:-1:-1 when I want to publish my prototype

              Everything is in the title. I canot publish a prototype. I have Error 22:-1:-1.

              Thank you for your help

              8 votes
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                9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hi David,
                Sorry to hear you are running into trouble when trying to publish a prototype. An Error 22 indicates that XD was unable to generate bitmaps for the artboards in your design file.

                Does your design file contain any particularly large artboards? If so, this is likely the source of the error. By reducing the size of your artboard, the publish operation should succeed.

                If you can send your XD design file to AdobeXDSharingSupport@adobe.com – we can take a look and investigate further.

                Alternatively, can you reply here with the dimensions of your largest artboard?

                Are you able to publish from other XD design files with smaller artboards, or do you see this issue with all files?

              • Prototype link is not working frequently.

                Prototype link is not working very frequently. Teams are having trouble viewing the prototype link.

                "Internal Server Error"
                Request ID: 73d366cf-63ce-4356-9ef9-f3979eb2027a

                7 votes
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                  9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Jeff:

                  I’m not totally clear what’s happening based on what you’re describing.

                  Can you share the following details to help me to better understand.
                  - XD version
                  - OS version
                  - What version of XD did you create the file?
                  - Have you created a new link or updated the existing link?
                  - Can you provide details on what changed in your project that is not available in the published prototype?
                  - Prototype link
                  - If possible, XD file + AdobeID used to publish the file.

                  Thanks!
                  Nina

                • Vector from CC Libraries loads blurry

                  With the new update I've tried utilizing the new ability to use vectors in CC Libraries. However, when I drop them into my XD document, they never load fully and just show blurry with a refresh button over top.

                  I've tried closing all of my adobe tools including the CC software manager as well as tried refreshing the images several times in XD.

                  Currently on a Mac Mini.

                  6 votes
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                    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Thanks for the update Karen! Since it’s a network service both the account type and where you work (connect) have an impact. Wondering if you’ve tried accessing from another network?

                    If possible, can you share your CC Library with me? That may also help us see what could be going on.

                    Thanks for working with me on this!
                    Nina

                  • Sharing error (44:77:0)

                    1. 4.0.12.6 (adobe xd), 2.4.4.71 (cloud sync version)
                    2. Have a prototype (with single or multiple artboards connected), share the prototype as specs or normal prototype.
                    3. Sharing should be succesfull.
                    4. Error 44:77:0 is shown.

                    Tried multiple times, with smaller and bigger artboards. The error is always the same.

                    6 votes
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                      bug-needs-more-info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Layer/Group ordering

                      I suddenly can't move layers/groups around in the layers panel, i.e. reorder them.

                      Adobe XD Version: 3.1.12.2

                      I tried old and new files, also creating completely new files.

                      6 votes
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                        bug-needs-more-info  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Type tool doesn't work well

                        The system fails to recognize new font's even after relaunch. Also, when typing the text is not visible and get's visibility back only after finishing with the element.

                        1. Adobe XD 9.1.12.3
                        2. Just type.
                        3. Text should be visible while typing.
                        4. Text is not Visible while typing.

                        5 votes
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                          9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Font Awesome 5 intergration

                          I have just installed Font Awesome 5 (FA5) fonts for desktop. It doesn't show icons in XD (latest update to date), only text.
                          I type "tags", choose FA5 from font menu and it remains in text format - "tags", doesn't transform in tags icon, as it's supposed to do.

                          FA5 works in Illustrator and Photoshop.
                          I am also using Material Icons (MI), Google's ligature based icon font, and it works in XD. Font Awesome 4 (FA4) also works in XD (not ligature).

                          Any solution on this?
                          The reason I would love to switch to another ligature based icon font is…

                          5 votes
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                            10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • error 1001 when click on publish

                            I have done all attentions on my adobe profile also have done all steps in https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

                            but still i cant publish my proto type or use Design Specs

                            please help me and other users with the same issue. you are just addressing us to some useless approaches.

                            5 votes
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                              6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              Sorry to hear you are experiencing difficulty using the share online feature in XD. The error you are seeing indicates that there is a problem with the login state on your local machine.

                              To resolve this issue, please first try the following:

                              1. Close all Adobe applications
                              2. Sign out of the Creative Cloud desktop application
                              3. Restart the machine

                              4. Login to the Creative Cloud desktop application

                              5. Launch Adobe XD and attempt to use the share online functionality


                              If the error persists after the actions above, the following steps should fix it:

                              1. Close XD and all other Adobe applications
                              2. Sign out and then quit the Creative Cloud desktop application
                              3. Open the Activity Monitor (on macOS) or Task Manager (on Win10)
                              4. Force quit/terminate the following processes:
                              1. Adobe Desktop Service
                              2. Core Sync
                              3. Creative Cloud
                              5. Navigate to the OOBE folder:
                              1. Mac: Users/[user…

                            • Open multiple projects

                              I can't believe you remove opening multiple project. It was fine when it's beta. Now I have to close recent project to view or copy something from another project!!

                              Adobe XD version 1.0.12.19

                              5 votes
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                                bug-needs-more-info  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Text formatting within same Text Field broken

                                1. Version: latest (as of (07/02/18)
                                2. Steps to reproduce: Create Textbox, have different formatting within it (e.g. heading in bold and underlined). When going to the non-heading line that is not bold or underlined and trying to write before the existing text but in the same line, it will adopt the formatting of the heading instead of the text that comes after. Word and Google Docs solve it pretty nicely. Bug has been around since I started using XD (more than a year). Essentially it's a bug in the formatting for different lines (what would be a <br> in…

                                4 votes
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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello Alrik:

                                  Thanks for sharing your feedback. Dp you see this problem with all fonts and in all documents? Or do you note the issue is with specific fonts, files or formats? Are you using fonts from font manager (Typekit, etc)? Are you working on multiple OS (Mac/Win or multiple machines).

                                  Thanks!
                                  Nina
                                  Adobe XD

                                • Prototyping and Copy & Paste

                                  The current version does not allow copy-Paste to preserve interaction wires/links
                                  Ability to copy wires along with assets. For example, if I have a home button that will always link to the same page, it would be helpful if I didn't have to wire the button each time. This would also be helpful when duplicating artboards so the links stay intact. For example, if I need to show a dropdown menu, I would do this by duplicating the artboard and adding a wire to the dropdown menu. In this case, I would want all the existing wires to stay the…

                                  4 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • "Preserve Scroll Position" is always activated although I didn't activate this option

                                    All my Prototypes behave like the option "Preserve Scroll Position" is activated although I didn't activate this option.

                                    Im unsing Adobe XD Version 8.0.22.11 on Windows 10.

                                    4 votes
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                                      7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thanks for the details Rob!

                                      It looks like your artboards are differently sized. When I click on the links it forces a redraw of the page to accommodate the new artboard dimensions which seems right to me. Can you tell me what you’re trying to accomplish?

                                      Cheers!
                                      Nina

                                    • After opening Sketch-Dokument fonts can't be found

                                      In Sketch I had the "Open Sans Bold" "Open Sans Extrabold" etc. When I open the document in XD it can not find the fonts (but they are activated in FontExplorer X Pro via Typekit). The error message says: Missing fonts:

                                      OpenSans-Bold-Regular
                                      OpenSans-Extrabold-Regular

                                      It adds the word "regular" after every font!

                                      4 votes
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                                        9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Thanks for your updates! The team is hard at work on improvements and updates to this feature.

                                        It would help a lot to have a copy of the Sketch file for investigation.
                                        If not that, a detailed description of the file contents to help determine where things are going wrong.

                                        Thanks!
                                        Nina

                                      • Adobe XD file won't open

                                        I can't open any XD files, the only solution I have to open files is using the "Recent Files" that are listed when I first open the app. It works on files I have created but doesn't work on files others have created.
                                        Adobe XD version 4.0.12.6

                                        4 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • XD does not open, and when attempting to open a file i get 'invalid value for registry'

                                          I was forced to update Adobe XD last week on 12th Oct. Done. Forced again today 17th Oct. Done.
                                          The app simply will not open, no matter how many times i click it (via 'open' in creative cloud, or searching or clicking on the desktop app) It still does not open.

                                          In addition, i attempted to open a .xd file directly, however, this does not seem to open and throws an error:
                                          'Invalid value for registry'

                                          Catch 22, cant open the app and can't use a previously created .xd document to open it either. 2 problems or one?

                                          Windows 10…

                                          4 votes
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                                            15 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi Tristan:

                                            Not something we’ve seen on our end so unclear what’s happening. Can you take a look at the details requested in the previous post and update? Also, if you can share the file you’re having problems with, I can take give it a go on my end.

                                            Thanks!
                                            Nina

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                                          Adobe XD: Bugs

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