Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Overlay shows scroll bar despite scroll = none

    Overlays show a scrollbar even when scroll is set to none on the target artboard. I can't get 100% replicability, but majority of the time.

    1. Create a small artboard (e.g. to be a dialog) with all contents within the artboard area.
    2. Set scroll = none on this artboard
    3. In prototype mode, set the artboard as the target overlay of another
    4. Enter desktop preview
    5. When overlay is shown, vertical scroll bar appears

    Adobe XD 9.1.12.3 for Windows

    10 votes
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    bug-needs-more-info  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. cannot read property 'postscriptName' or null

    It tells me "cannot read property 'postscriptName' or null" and then showing just a blank page. Reboot, re-install, older version doesn't work.

    Win10/64,

    XD - 8.022.11

    9 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Keyboard shortcuts stops working after 5-10 minutes of working in a file (Adobe XD 17 update)

    After working on a file for some time all keyboard shortcuts stops working. Right click abilities do work. When saving the document (both cloud and locally) the shortcuts work briefly, then the program spikes and shortcuts are not working again.

    8 votes
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Henrik:

    Sorry to hear you’re having trouble with keyboard shortcuts. I think what you’re seeing is a known issue :(
    https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34689346--win10-application-stops-responding-keyboard

    We’ve been hard at work with Microsoft and are close to a fix! Alas, not quite there yet though. There’s a few things others have shared that help with this:
    - Press Windows key and click back into XD
    - Change focus away and back from XD
    - Restart XD

    My sincerest apologies for the inconvenience,
    Nina
    Adobe XD

  4. Text formatting within same Text Field broken

    1. Version: latest (as of (07/02/18)
    2. Steps to reproduce: Create Textbox, have different formatting within it (e.g. heading in bold and underlined). When going to the non-heading line that is not bold or underlined and trying to write before the existing text but in the same line, it will adopt the formatting of the heading instead of the text that comes after. Word and Google Docs solve it pretty nicely. Bug has been around since I started using XD (more than a year). Essentially it's a bug in the formatting for different lines (what would be a <br> in…

    8 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Alrik:

    Thanks for sharing your feedback. Dp you see this problem with all fonts and in all documents? Or do you note the issue is with specific fonts, files or formats? Are you using fonts from font manager (Typekit, etc)? Are you working on multiple OS (Mac/Win or multiple machines).

    Thanks!
    Nina
    Adobe XD

  5. Unable to update links for development

    Hello,

    Since updating Adobe XD this morning, I'm unable to update the existing link for development. Couple of my colleagues are experiencing it too.
    Error msg:
    There was a problem updating the link you previously created(error 55:47:-1). Choose "New Link" to create a new link.

    7 votes
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    bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  6. Image masked with path are not visible after XD update

    After XD update some images masked with path are not visible in the browser. I tried everything, once the mask is changed from the shape to the path it becomes not visible. I can see it in XD but it doesn't work when I generate the link. Tommorow I have to share project with my client. I wan't to go back to the previous XD version, where everything was fine but I can't cos my project was created in the newest XD, and there is no way to save the file differently.....;( ;( ;(

    7 votes
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    bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can't use Hand tool with Wacom (pan)

    Pressing the Space Bar while using Wacom doesn't shift to the Hand tool so I may pan the document as in using the mouse (on all of adobe software).

    7 votes
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. Prototyping and Copy & Paste

    The current version does not allow copy-Paste to preserve interaction wires/links
    Ability to copy wires along with assets. For example, if I have a home button that will always link to the same page, it would be helpful if I didn't have to wire the button each time. This would also be helpful when duplicating artboards so the links stay intact. For example, if I need to show a dropdown menu, I would do this by duplicating the artboard and adding a wire to the dropdown menu. In this case, I would want all the existing wires to stay the…

    7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    @Antonio – The case you link to has been fixed. t’s possible that copy/paste action is happening when file is in Design mode, which does include interaction. But for this issue, I think it’s likely the keyboard stops responding which user can switch focus away and back to XD (or restart app) for resolution.

  9. error 1001 when click on publish

    I have done all attentions on my adobe profile also have done all steps in https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html

    but still i cant publish my proto type or use Design Specs

    please help me and other users with the same issue. you are just addressing us to some useless approaches.

    6 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry to hear you are experiencing difficulty using the share online feature in XD. The error you are seeing indicates that there is a problem with the login state on your local machine.

    To resolve this issue, please first try the following:

    1. Close all Adobe applications
    2. Sign out of the Creative Cloud desktop application
    3. Restart the machine

    4. Login to the Creative Cloud desktop application

    5. Launch Adobe XD and attempt to use the share online functionality


    If the error persists after the actions above, the following steps should fix it:

    1. Close XD and all other Adobe applications
    2. Sign out and then quit the Creative Cloud desktop application
    3. Open the Activity Monitor (on macOS) or Task Manager (on Win10)
    4. Force quit/terminate the following processes:
    1. Adobe Desktop Service
    2. Core Sync
    3. Creative Cloud
    5. Navigate to the OOBE folder:
    1. Mac: Users/[user…

  10. Symbol repeat grid doesn't propagate .txt files or images to items

    Adobe XD version: 0.6.34.3 Beta

    Steps:
    1. Create a symbol comprised by text and images
    2. Use symbol to create a repeat grid
    3. Drag and drop .txt file or images to symbol

    Expected result:
    Images propagating to repeat grid items
    Text propagating to repeat grid items

    6 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. XD file created on Windows break lines to Mac (when using shift+enter not recognized)

    1. Version: 14.0.42.14 Windows (Starter)
    Version: 15.0.12.8 Mac (Starter)

    2. when using shft + Enter is not recognized by Mac
    when using only Enter is recognized by Mac

    3. New line created on Windows to be recognized by mac consistenly

    4. Some new lines missing when open the file from Mac

    5.
    5.1. attached screenshot file opened from Mac
    5.2. original XD file created on Windows test3.xd

    5 votes
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    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Kamen:

    Thanks for including your files to help with this.

    What you’re seeing is expected Shift + Enter is not recognized or needed as a way to setup single space line break. Mac and Win should both recognize “only Enter” for single line break. You can use “Line Spacing” control in Property Inspector if you’d like different spacing.

    Is there something you’re specifically looking for that you’re unable to do by selecting “only Enter”?

    Thanks!
    Nina
    Adobe XD

  12. Tap Triggers don't work on prototype with touchscreen

    When playing a prototype, I can no longer use the touch screen on my Surface Book 2 to navigate through the prototype with tap triggers.
    Clicking with a mouse will still work, and scrolling will still work- however the tap on my touch screen will not.

    5 votes
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    bug-needs-more-info  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. BUG: Background blur bug

    BUG: Background blur added to shapes does not affect background when these elements have fixed positions

    5 votes
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    bug-needs-more-info  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Crashes every time I click in Prototype

    I can design and sometimes it crashes but not oftenly. But then, whenever I click in the prototype menu the program crashes.

    5 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Not showing all the art boards on the Published Prototype Links

    I have over 200 art boards in Adobe XD,
    but when I publish the prototype and look at the link online it only shows 50 art boards instead of 200 art boards

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    It’s possible you have some artboards wired for interaction. In this case, the workflow is published and the artboards not wired will not appear in the prototype. To publish all artboards in a project, the interaction wires should be removed.

    If you’re seeing something that described above, comment further so we can look into it.

    Thanks!
    Nina

  16. Copy/Paste shortcuts and menu options no longer work

    I just downloaded the November 2017 update. I opened a new document. When I try to use copy/paste shortcuts on any object, nothing happens. When I right click and copy/paste using the menu, nothing happens. The only way I can copy an object is by right clicking the object in the layers palette and duplicating it. The keyboard shortcut for group works fine (CTRL+G), as well as select all (CTRL+A).
    I opened a project that I started before downloading the update. The copy and paste functions work just fine. They also work if I am in an Illustrator project. I…

    5 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Did you just update your Windows 10 to Fall Creators Update? We’ve heard from our users that many graphics drivers have been invalidated with this update, so you’ll need to go to the manufacturer’s website to download and install the latest. Let us know if this resolves the issue for you!

    -Elaine

  17. Open multiple projects

    I can't believe you remove opening multiple project. It was fine when it's beta. Now I have to close recent project to view or copy something from another project!!

    Adobe XD version 1.0.12.19

    5 votes
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    bug-needs-more-info  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. artboard order

    i have a document with 20+ arboards. When i share this prototype the first artboard that my client sees is not the artboard they need to see "homepage" The home artboard is the first artboard i created in this file so its should be de default artboard i gues??

    A couple days a go when the file was maybe 8 artboard the prototype displayed the right "homepage" artboard at the start of the prototype.

    I dont know why en how this changed

    5 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can't access XD shared links

    XD Version 17.0.12.11
    Max OS High Sierra 10.13.6

    My coworkers and I worked on some XD files today and sent the shared link to our project manager for their feedback. All was working fine up till two hours ago, now it seems none of the links we provided are working anymore. It's not very useful when you have 7 files to share and send to your project manager and client later today.

    Here is the error we get, but we can still open the links in a private tab no problem. I don't understand, we never had that type of…

    4 votes
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    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Are you facing the same error in all the published links (or) only a particular link?

    Please try to create a new link and see whether the problem resolved. To help us, can you mention sharing link is related to Review or Development?

    Thanks,
    Muthukumar

  20. "Something went wrong"

    I have a prototype I want to share for review. Whenever I open in browser or try to embed, this error pops up. No codes, just this message. Anything I can do?

    4 votes
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    bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
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