Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

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Bug details

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  1. About XD shared link comment function

    About XD shared link comment function
    After pushing the [Resolve] button, if you push the [move to unresolved] button, you can not comment after that.
    The area to fill in the comment disappears.
    To comment again, you must sign out and log back in.

    1.
    XD version 2.0.32.10

    2.
    After pushing the [Resolve] button for the comment, push [move to unresolved] button

    3.
    I want to post a comment even after pushing the "move to unresolved" button

    Four.
    Comment area disappears

    1 vote
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello,

      In order to add a comment, you need to go back to the unresolved comment state. You cannot comment while looking at resolved comments. Click the button that says “Back to unresolved comments” and you will see the text input box appear.

    • Error 56 When Trying to "Update Link" to Share Changes Made to Prototype

      Background: I am behind a corporate firewall and believe that not all endpoints have been allowed which is causing this issue. I am able to use the "Update Link" button without an issue from my home network so the issue is specific to the work network. Previously, I was having issues creating galleries where I was getting "Error 44" but I have successfully resolved that issue by having our NetEng team unblock the following URL: https:///cc-api-cp.adobe.io/via port 443.

      Could someone please confirm all the endpoints for Adobe XD Share Online function so the NetEng team at my company can add…

      1 vote
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • PNG Export

        When exporting my artboards as a PNG x2 resolution, they get extremely pixelated. I've attached an example of what an artboard png looks like.
        Please help! Do not want to have to start this project again.

        1 vote
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          not-a-bug  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Export resolutions are wrong

          It seems that exporting @x1, @x2, @x3 does the opposite.

          Creating a new iphone 6+,7+,8+ screen with the XD preset dimension of 414x736 (This should be the @x1 size) should export @x2 (828x1472) and @x3 (1242x2208) BUT instead it export smaller dimensions assuming that the XD preset artboard size is the @x3 which is wrong.

          1. Version: XD version 2.0.32.10

          2. Steps:
          1. Create a project with the preset dimension for the iPhone 6/7/8 Plus
          2. File/Export and select PNG, iOS with the x3 options.
          3. Check the 3 exported image file dimensions.

          3. Expected images dimension result:
          @x1: 414x736 …

          1 vote
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • 1x export asset is at 50%

            Whenever we export an asset at 1x web mode, it only exports at 50%. For example we had a jpg that was 500x500px on the screen, but the actual exported JPG/PNG is always 250x250px. Is this normal?

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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Thumbnail missing from online prototype?

              Is this a bug? Or was the thumbnail feature removed on an online prototype?

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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                You’re right; we removed the thumbnail from the online shared prototype. If you’re interested in seeing it in again, please do file a feature request. :)

                Thanks,

                -Elaine

              • 2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi maundytime,

                  This is behaving as designed. We use line spacing (space between baselines), not line height (space a line fits in). So the height of two line of text is first line ascender + line spacing + last line descender. So that first line ascender + last line descender = 20. So the height of text is going to be 20 + line spacing value (at that font size + font combination).

                • Mi adobe XD no tiene menú

                  Hola, soy estudiante de ultimo ciclo de Diseño multimedía y mi proyecto de titulación es justamente crear un prototipo de una APP movil, yo compre Adobe XD, se supone que debería estar completa, pero no tengo el el menú principal es decir no tengo no el menú Archivo, ni objeto, ni ventana.... por favor crees poder ayudarme en esto ? gracias !

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Somos un app UWP (programa de Windows universal), y este tipo de aplicación solamente tiene un menú hamburguesa. XD está siguiendo el diseño de UWP. Las herramientas centrales son en el menú hamburguesa, y las herramientas de Object todo son en el Property Inspector y en el canvas como context menú.

                    -Elaine

                  • menu

                    hi,
                    Why Windows does not have menus.
                    And when will Hebrew be supported?

                    Thanks

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Windows UWP has a design paradigm of removing these top menus. As a native UWP application, we decided to follow that paradigm and have removed the top menus. You should be able to find all of the global commands in the hamburger menu in the upper left hand corner. Object level commands are available in the property inspector and via the context menu.

                      As for RTL support, it’s still on our roadmap, but no definite timeframe we can share with you. Please do upvote the story here: https://adobexd.uservoice.com/forums/353007/suggestions/12962217

                      -Elaine

                    • Selecting border color sets the fill color instead when using CC Library color

                      When I create a new shape, e.g. rectangle or circle, trying to set the border color sets the fill color every time (even if fill is deselected.) Steps to reproduce:
                      1. Open a CC library with colors
                      2. Draw a shape on an dartboard
                      3. Click on the border color property to show the color dialog
                      4. Click on the CC swatch. Fill color is set instead.
                      To set border color I have to select the eyedropper and click on the CC color swatch.

                      XD version 2.0.32.10

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        By default, clicking on the CC Library color will set the fill (the open color picker has no bearing on what it sets). In order to set the border, right click the color in your CC Library and select “Apply as Border.” Hope that helps!

                        -Elaine

                      • Online prototype: nav arrows surrounding home icon are missing

                        Using most recently available version of XD.

                        Adobe's built in navigation frame surrounding all online prototypes (in non-fullscreen mode): the forward/backward arrows have gone missing.

                        I've tested this across multiple existing and new prototypes, same result.

                        A current workaround is to enter fullscreen mode and simply use the arrow keys on a user's keyboard, as the pages are still there. And any clickable interactions still work too.

                        But having those arrows back is desired. Annotated screengrab attached.

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                          not-a-bug  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Update Symbols

                          When I try to update a symbol, instead of updating the other symbols change proprieties (font size, alignments and stuff) and I cannot undo it in any way.

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            When you “Update All Symbols,” you are updating all other symbols with the content of the symbol you’ve selected and run the command against.

                            -Elaine

                          • XD exports PNGs in the half the dimensions

                            XD exports PNGs in half the size of the elements dimensions inside XD.

                            If I have an element inside XD that is 500x500px and I export it as a PNG, if i choose 1x it'll export a 250x250px (instead of the expected 500x500px) and if i choose 2x it'll export a PNG that's 500x500 (instead of the expected 1000x1000px).

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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • [Windows] Adobe Illustrator - Opening/Importing .svg RepeatGrip - disappearing layers/content

                              Xd Version: 0.8.22.17 Beta, CS 2.4.3.114
                              Adobe Illustrator Version : 21.1.0 (64-bit)

                              1. Create any type of RepeatGrid
                              2. Export .svg (embed image)
                              3. Open .svg in Adobe Illustrator

                              Result
                              If a RepeatGrid is used (in this case text)the resultant .svg when opened in Adobe Illustrator does not contain the RepeatGrid/s. Furthermore, all the layers including and above that first RepeatGrid in the stack are totally ignored (not there).

                              Expected Result
                              The RepeatGrid and all layers above that to be included (and visible) in the file opened in Adobe Illustrator.

                              Potentially where the problem is...
                              I look at the .svg…

                              1 vote
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Missing next/previous buttons on web viewer

                                When viewing prototype on the web viewer, the next and previous buttons have disappeared, along with the functionality of using the left and right arrow keys.

                                This feature is used in our production to work off a specific artboard by our PO's, QA, and developers.

                                This is happening in v0.8.22.17 beta as well as v1 (PC and Mac)

                                2 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  We recently implemented a new feature based on user feedback: forums.adobe.com/message/9901010#9901010. To see the arrows, open the comments by clicking on the speech bubble in the upper right hand corner of the shared web prototype.

                                  -Elaine

                                • Copy from illustrator not getting exact into XD

                                  Steps To create Bug

                                  1.create any twisted icon or shape
                                  2.copy
                                  3.pate it into XD
                                  4.u will find spaces between shapes
                                  5.check attachment for reference

                                  1 vote
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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Exported pdf including all artboards will not render on internet explorer when opened.

                                    When I export all my artboards (8) to a pdf file, and then open the PDF in Internet Explorer, it just comes up with 8 blank pages. If I try to open the PDF in Photoshop or Adobe Reader, I can see the pages.

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • All artboards not publishing

                                      Version 0.8.22.17 Beta, CS 2.4.2.16

                                      I have a project where the number of artboards have been increasing - now numbering 16.

                                      I would publish the prototype to the web for external review, but once the number of artboards exceeded about 12, I noticed that they didn't all appear in the published proto.

                                      I have tried publishing to a new link, no success.

                                      I have tried creating a new file and copying the artboards into it, no success.

                                      If I export the project to images or PDF, all artboards are present.

                                      Attached screens show number of artboards, and the page count…

                                      1 vote
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                                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Missing Pages in the web simulation page

                                        Originally, we can select the page below the web simulation. Now it's missing...

                                        Version of Adobe XD : 0.8.22.17
                                        Steps to reproduce the issues : share online, page selection missing
                                        Expected result : can select the page like before
                                        Actual result : can select the page like before

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Missing curve controller

                                          Steps to replicate.
                                          - Draw / edit a path.
                                          - Make a curve segment next to the straight line segment (by Alt click or doble click on the point).
                                          - The curve side segment of the path is missing a curve controller.

                                          Curve controllers are showing only when both lines next to the given anchor point are curves. When one line is a straight line the controller on the curve side is no longer available. I would expect one controller to still be there to control that curve's shape.

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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thanks for reaching out. When you create a curved segment, you can sometimes only have one curve controller. If you really need two, you can generally double click on the control point to convert between curve and straight.

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