Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

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Bug details

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  1. App Crash

    XD app keeps crashing on login for me for Moto Z force 2. Not sure if it's on other devices but I'm not able to use it or preview docs. Thanks.

    1 vote
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      bug-filed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Crashes when opening or saving file (macOS networked account)

      This used to work in previous versions of XD (which by the way is annoying that I cannot "rollback" to older working versions), but while running macOS 10.12.6 (Sierra) with network accounts, the newest version of XD (0.8.22.17) it crashes when opening a file (such as the tutorial file) or saving a file (see video screencast). I also saw this happen with the version immediately before the current version. For reference, the current version is working with local computer admin accounts, but that is not useful in our computer lab setup.

      Attached is the video example and a separate crash…

      1 vote
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Could you try the following workaround and check if it works with your setup on a network account?

        $ rm -Rf ~/Library/Application\ Support/Adobe-XD-0.8.22.17
        $ mkdir /Users/Shared/Adobe-XD-0.8.22.17
        $ ln -s /Users/Shared/Adobe-XD-0.8.22.17 ~/Library/Application\ Support/Adobe-XD-0.8.22.17

        Thanks,
        Mihai

      • [App] Imported image not showing in mobile app live preview

        Mobile Platform: Android (Samsung Galaxy S7)
        Platform: Mac iOS Sierra
        XD Mobile: version 1.2.5
        Mode: Tethered

        Another funky issue with images not showing in the mobile app. I have certain images which do not render in the live preview of the mobile app.

        I've tried dragging and dropping the image into XD and using Import. The image shows in the desktop previewer, just not the mobile.

        Anyone else having this issue? Seems to affect PNG files only (JPG seems to work all the time).

        Try the attached image.

        1 vote
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          bug-filed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Smoothing of fonts: worse quality in August update

          Hello. After the program was updated, font smoothing became different. Please return the old anti-aliasing.

          1 vote
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            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • [Mac] Images not appearing in mobile app when opacity set to less than 100%

            If you set the opacity on an image to less than 100% and then run the previewer, those images won't appear. I had some black icons (PNG format) which I was too lazy to redo in grey. They weren't appearing in the mobile app. As soon as I set them back to 100%, they were there.

            1 vote
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Bring to front send to back not working (Windows 10)

              Shortcut is not working on swedish keyboard.

              2 votes
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                bug-filed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Hotkeys stop working

                Version 0.6.32.12 Beta [Win]

                Hotkeys (Shift+Ctrl+[, Shift+Ctrl+], Ctrl+C) stop working suddenly. Unfortunately, I cannot provide steps to reproduce situation, but it just happens. Reopening app fixes this.

                11 votes
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                  bug-filed  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Duplicated artboards are using an unrecognized character (Dash).

                  Duplicated art boards are using an unrecognized character (Dash). Impossible to zip files with exported screenshots who are using this characters.

                  3 votes
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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Repeaters leave artifacts in PDF export

                    With the August update, I exported a file that uses lots of repeaters and some of them show the repeater beyond the bounding box. I've attached an xd example file that produces a similar issue. Seems to be related to using repeaters within repeaters.

                    1 vote
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                      bug-filed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Thai language problem in Windows 10's version of XD.

                      I used Adobe XD for Windows 10 quite a long time now. Normally, most of my projects is in English language.

                      Recently, I use Adobe XD as my primary tool to create project that use Thai language. However, when I started using in Thai language, most of object inside artboard is broken. The textbox that use Thai does not show the width and height, I cannot use guiding line to see the position of that textbox, and it is impossible to link between pages in the artboard.

                      Right now, workaround of this problem is edit the text to be English…

                      2 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • [Windows] Layers Panel Icons Disappear

                        Version: 0.8.22.17

                        When using XD, sometimes the icons (besides the ever-tenacious Symbol icon) disappear from items in the Layers panel (for both Design and Prototype views). Once this happens, XD becomes difficult to use, especially when there are groups involved.

                        I have been able to reliably reproduce this by putting my computer to sleep, but I am fairly confident that I have experienced this while working normally as well.

                        The only fix I have found is to restart XD. If I open a new file, the Layers Panel of that file shows all of the icons, but the original file's…

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Font size mismatch in Windows

                          I use XD for Windows Desktop design. Our products use the Windows default font (Segoe UI 9pt) in most situations. However, when I specify this font in XD it appears too small, and I have to offset it to 12pt to get it to match what I see in Windows.

                          To reproduce:
                          1) Take a screen capture of a generic Windows UI element that uses the default Windows font (Segoe UI 9pt)
                          2) Paste the screenshot into XD
                          3) Redesign the text elements in XD using Segoe UI 9pt font - the rendered text is too small
                          4) Change the…

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi there,

                            Thanks for getting in touch. Units in XD can get a little confusing if you look closely enough. There was a bit of a conversation earlier on the forums 1 about what the units actually are. And while we call them a “virtual pixel”, they do tend to map to an OS-specific concept. On Windows, this is the DIP (Device Independent Pixel) 2. There are 96 DIP in an inch, and 72 Pt, so the conversion is font size in DIP * 72 / 96 = font size in points. Using DIP allows us to keep all the measurement units in XD the same (x, y, width, height, font size, line spacing, etc). In the future, we’ll work towards adding more unit flexibility, but hopefully that will help you at least understand the current state of the world.

                            -Bear

                            1 https://forums.adobe.com/message/9786592
                            2 https://msdn.microsoft.com/en-us/library/windows/desktop/ff684173(v=vs.85).aspx

                          • Subtracted text in symbol always changes all instances on editing

                            Version: 0.8.22.17

                            When you create a symbol with some shape and text and the text is subtracted from the shape, then modifying the text in one instance changes the text in all instances.
                            It seems in such a case text is treated as shape instead of as text and therefore changes the symbol itself and all instances.

                            I've attached a sample .xd file that illustrates this issue.

                            1 vote
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • can't save website

                              Everytime I want to save the xd-file of my website there appears a message that says my project can not be saved.

                              I can just save my website if i change the name of the file. I have now 4 files and I can not delete the files 1 – 3 because of an error message that says the file can not be deleted, fault -50".

                              I checked the file ... the access rights are false. What can I do now? I need to work with the last file and save it without changing the name

                              Thank you in advance.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Changing asset panel color re-enables fill

                                1. MacOS XD v.0.8.22.17 Beta

                                2.1 Draw a shape with a fill and border color from the assets panel
                                2.2 Disable the fill
                                2.3 Edit the asset color

                                3. Both colors should change, but the fill should stay disabled

                                4. Fill is re-enabled

                                1 vote
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                                  bug-filed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • [Windows] Layers Panel: Layers suddenly use wrong icons

                                  Experience Design CC (Beta) v. 0.6.32.
                                  Running on a Surface Book hooked up to monitors using the Surface Dock (not sure if that's relevant).

                                  Layers panel shows different icons than what the layer type is (rectangle, ellipse, group, symbol, text, etc). This is a random thing that happens after having an XD document open for some time.

                                  The layer icons are correct when you first open the document, but change at some point. I haven't been able to figure out what triggers it. Closing XD and reopening it seems to fix the issue.

                                  Sometimes it does this fun thing (shown…

                                  3 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • [Windows]Was typing text into XD changed font size and saving gives bad response

                                    Repro steps:

                                    - Created a text box by copying another text box.
                                    - Started typing the new text in the box realized I needed to resize it.
                                    - Clicked in the font size frame[box?]
                                    - (after trying my old habit of scrolling, which didn't work in the box)
                                    - I tried to edit the font size with the keyboard. Set it to 8.
                                    - Clicked back into my text box, realized the font didn't change size.
                                    - Then had to click back in the font size box and i realized there were little arrows on the cursor i could drag…

                                    2 votes
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                                      bug-filed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Rectangle still converted to Path sometimes if you double-click to edit as path but make no changes

                                      Version: 0.6.34.3
                                      OS: Mac and Windows

                                      Observation:
                                      After a rectangle has been created (in my case with 2dp rounded corners) it is automatically converted to a path some time later without telling it explicitly to do so. As a consequence it looses its rounded corner property and resizing results in changes of the corner radius.

                                      Expected Behavior:
                                      Rectangles remain rectangles until the user explicitly wants to convert it to a path.

                                      1 vote
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        We’ve filed a bug on this and will work to fix it.

                                        I’d also like to understand though, why you’re double-clicking rectangles often even though you don’t want to edit them as paths. If the rectangle is not in a group, you shouldn’t need to double-click at all. Is it just that you’re not sure whether the rectangle is in a group or not, so you double-click it just in case? If so, one thing you could do instead is Cmd-click (or Ctrl-click on Windows) instead of double-clicking — that will still drill into the group if the rectangle is inside one, but if it’s not inside one (or you’re already drilled into the group) it won’t enter path-editing mode.

                                      • Image rotation issue

                                        When I dragged an image from my computer to the artboard it was rotated 90˚ by default inside the frame. (tutorial)

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Drag and drop to Repeat Grid extremely buggy on Windows 10

                                          Drag and drop to Repeat Grid extremely buggy on Windows 10

                                          I'm having major issues since the May update (thought it would be fixed, but this is still happening on the June updates).

                                          Drag and dropping any kind of image or text file (tried with many different types, encodings, etc.) results in XD acting as if nothing happened. Then, after 10-20 seconds, random parts of the repeat grid (containers, shapes) start flickering blue (as if they were being selected even though the mouse isn't over them). Eventually when you're able to click one of the containers, there is a major…

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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