Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Dissolve transition flickering (blinking) to the top of the page when not supposed to

    Scenario:
    - scroll down
    - click a button which is set to "dissolve" and "preserve scroll position"

    Expected outcome: smooth (fade out - fade in) transition to the next page

    Bug outcome: screen jumps (flickers) to the top of the current page THEN transitions to the next page.

    See this example prototype: https://xd.adobe.com/view/c11bbd2e-3158-4636-4dd1-3dadc61e3211-b72a/

    I think it's similar (but not the same) to this issue: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34939726-transitions-between-overlays-blink-the-screen

    3 votes
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      3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    • svg files

      Can not open files svg files!

      Fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      3 votes
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        bug-investigation-in-progress  ·  4 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
      • Unable to Publish when on VPN

        Trying to publish when on my office vpn results in "This service is temporarily unavailable. Please try again later." Publishing when not on a vpn works just fine. This is a major roadblock for remote workers required to operate via vpn.

        There have been a few other bugs like this opened. Adobe's response always seems to be 'working as designed' with not much explanation. The closest we've come is https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/33072070-cannot-publish-prototype-service-is-temporarily-u @Nina-Ramos suggested it's the company's vpn blocking access. After working with our IT department and following Nina's suggestion, we've confirmed that the following are not blocked:
        - Communication over port…

        3 votes
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          3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

          Configure Charles
          1. Launch the Charles app
          2. Enable SSL Proxying for the endpoints used by XD
          3. Go to Proxy → SSL Proxying Settings…
          4. Click the “Add” button
          5. Add the following hosts (leaving other fields blank):
          - Host: *.adobelogin.com
          - Host: *.adobesc.com
          - Host: *.adobe.io
          - Host: *.amazonaws.com
          6. Set Recording Settings
          - Go to Proxy → Recording Settings…
          - Select the “Include” tab
          - Add the following hosts (leaving other fields blank):
          - Host: *.adobelogin.com
          - Host: *.adobesc.com
          - Host: *.adobe.io
          - Host: *.amazonaws.com
          7. Quit Charles

          Publish a prototype from XD
          1. Launch the Charles App
          2. Switch to the Sequence view in Charles
          3. Launch XD and open a design file
          4. Select the Share icon
          5. Select Publish Prototype
          6. Click “Create Public Link”
          7. When the operation completes, return to Charles
          8. Select File → Save Session As…
          9. Provide a file…

        • Latest Release Bugs

          1. Shortcuts for saving files and grouping objects don't work when we have many slides in production on a single file.

          2. Adobe XD freezes after PC wakes up from sleep. Resumes after 10 secs, Max.

          3. Adobe XD Unable to Launch at first start after a fresh reboot. Works perfectly after a slight delay at 2nd time.

          4. Exo font when used gets the top of the words cut of during typing, which makes us unable to see what's being written. But displays all of it after finishing writing.

          All of the above can be reproduced.

          I am using…

          3 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Using "Background Blur" slows down Adobe XD

            Whenever I use "Background Blur" on an object, the software starts lagging and sometimes it also disables any keyboard actions.

            System specs -
            - Windows 10 64-bit
            - 8 GB Ram
            - Intel i3 3rd generation

            3 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • installed plugins missing after updating XD

              After updating to the latest version of XD, my installed plugins where gone and I've had to reinstall them again.

              2 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Greetings:

                Apologies for the delayed reply folx! If you’re still experiencing this issue, see below for some details to help investigate.

                - XD version you’re working with
                - OS version
                - Installed plugins

                When you say missing, is it that they’re no longer available under plug-in menu, or are they available and not launching?

                Thanks!
                Nina

              • Application not responding after restart system MacBook Pro

                I am frequently facing issue, can't open document and get freeze some time. Only solution is to quit and open XD to access the document.

                2 votes
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                  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                • XD to AE! Can not export After Effect files. then again

                  Version of Adobe XD: 14.0.42.14
                  Steps to reproduce the issues: files > export > After Effect
                  Expected result: export AE file successfully
                  Actual result: display "There was a problem exporting your asset."

                  IT DIDN'T HELP -----
                  "Let me know if updating drivers helps. Also, now that we have Cloud documents, would be good to try saving file locally first and then exporting to AE to take that out of the equation."
                  ----- IT DIDN'T HELP

                  2 votes
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                    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                  • Overlays appear blurry/low resolution in preview mode

                    Adobe XD v12.0.12.10 on Mac (I can't update yet because of my OC version)

                    Overlays appear blurry/low resolution in preview mode.

                    Seems like the prototype preview isn't rendering overlays properly, making them look blurry compared to the elements in the base artboard.

                    Attached screenshot shows an overlay (hover effect) on the left and the base artboard on the right. Naturally we need the overlay to be as crisp & clear as the rest of the interface.

                    2 votes
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                      bug-investigation-in-progress  ·  8 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                    • Auto Animate: Unable to morph colour from one shape to another

                      I saw the video "What's new in Adobe XD" where it shows one screen changing colour to another screen - https://youtu.be/bx5kzCmVFrM?t=1746

                      So I tried to do it with this example gif and it doesn't work.

                      Even on the Adobe XD Updates page, you mentioned you can change the color between two artboards.

                      What's going on?

                      2 votes
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                        bug-investigation-in-progress  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Direct image Drag

                        Please provide the direct image drag feature in Windows version of XD
                        like in mac...
                        Thank you

                        2 votes
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • pan

                          XD seems to get stuck in Zoom model for me and does not pan at all. I use a dell laptop with a touch pad and Windows 10. You tend to get stuck in Zoom and your work area/project totally disappears off screen. There is no way to get the pan feature to work so that you relocate your work. The only way I could get through the tutorial was to zoom in on parts of it section by section. I'm used to applications that zoom when you click the zoom button and then automatically stop zooming when you stop…

                          2 votes
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                            0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                          • Artboard order in Design Specs

                            I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

                            I can't figure which order the software is assigning during the condivision.

                            2 votes
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                              bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                            • IOS Add to home Full screen not working

                              iOS full screen not functioning in safari when adding prototype to home screen. Prototype opens from home screen with safari back, buttons and search bar etc

                              2 votes
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                                4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

                                @Alex – are you still seeing this in the latest version?
                                Let me know.

                                @Henrik – I’m not really sure what you mean. Is the problem different than the one in this report? If so, please open new bug.

                                If you’re experiencing the same as described int his report, can you share more details about what you’re trying to do and where it’s going wrong?

                                Thanks!
                                Nina

                              • recent files

                                My "Recent Files" list in Xd and my "Recent" list which appears when I right click Xd on my taskbar do not seem to show any correlation. The Xd recent files list is accurate, but the taskbar list seems wildly wrong. See attached

                                2 votes
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                                  bug-investigation-in-progress  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Opacity slider changes when typing a value in W, H, X, Y input boxes

                                  The opacity slider changes when you select the W, H, X, or Y input boxes and type a value. This issue has existed for some time (Windows OS) and is really annoying.

                                  2 votes
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                                    bug-investigation-in-progress  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Resize causes random alignment mismatch and unpredictable size

                                    I was trying to follow the 1 day of adobe XD progressive challenge, but could not keep with the pace due to the bugs. You guys need to just follow your own tutorials by a few folks at your workplace to discover many of them.

                                    See the attached file to see the bug.

                                    1 vote
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                                      bug-investigation-in-progress  ·  2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 55:47:-1 - open prototype when updating

                                      I was trying to update a prototype, but one of my clients had the prototype open at the time so i was getting a 55:47:-1 error. After asking he close it, i was then able to update the project.
                                      This is quite a bad blocker in the prototype view in my opinion! if they happened to just leave it open and go on a business trip, then i would need to create a new link and would loose all communication and updates from the project. Especially if it was a big team i was working with.

                                      Hopefully this can be…

                                      1 vote
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Artboard Overlay - Position mapping error while scrolled in viewport

                                        1. Version 16.0.2.8 CC Sync 4.2.0.25
                                        2.

                                        - Create artboard where elements will be placed like buttons / header
                                        - Create artboard where you have the items you want to let overlay on artboard
                                        - Create overlay
                                        - Preview > Now in initial screen the overlay works fine
                                        - Scroll in preview so the design will move according the height of viewport
                                        - Again click on your overlay item
                                        - Now you will notice that the Overlay maps accoring the x & y position of new viewport and not attached to initial location

                                        3. Mapping overlays only on design location…

                                        1 vote
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                                          bug-investigation-in-progress  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Recent Documents only showing up after second start of XD

                                          Adobe XD: latest release as of the 4th March 2019
                                          OS: Win 10 64bit

                                          When booting up the PC and starting XD for the first time after powering on the PC, XD won't show any Recent Documents, just the loading circle. When I quit XD and reopen it, the Recent Documents appear within moments.
                                          The same thing happens, every time I reboot my PC.

                                          This issue appeared after the last update. Before that, the Recent documents took a long time to load and show up, as well as the document cloud in general in XD in that version. I talked…

                                          1 vote
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                                            0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello Christopher:

                                            Really appreciate you sharing your feedback!
                                            The behavior you’re seeing indicates to me Adobe Sync (service required to view Cloud document list) isn’t getting initiated on that first system boot. What I think is, it’s more likely that AS is slow to get going, thus “working” on second XD open.

                                            To help investigate, can you share the logs generated from this tool via cloud location (WeTransfer) and send to xduv@adobe.com, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

                                            Glad you’re enjoying the app! Look forward to seeing what you make!

                                            Cheers!
                                            Nina
                                            Adobe XD

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