Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. When applying updates to new components nested inside old components, the positioning of the elements inside the new component is broken

    I will describe my experience, should be easier to explain :

    I have an "old" Adobe XD file, created before the major components update. I have "old" components inside this file.

    I have created a new Adobe XD project to use as a component sheet.

    I've created new components in the new Adobe XD file. I copied one of them and pasted it inside an old component of the old file.

    Back in the new file I've made changes in one of the new components and saved.

    Back in the new file, I've updated the imported component and it broke…

    2 votes
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    8 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  2. Layers shifting between Mac/Windows

    I'm working on a Mac (10.14.3) - My colleague is opening the same file on Windows (10.0.17134) We both have Xd version 17.0.12.11.

    Bug: When a file is opened on Mac, saved then closed, then re-opened on Windows, some elements shift position (upwards) between the two systems.

    If the file is amended on Windows, saved, then opened on Mac, the changes are applied as 'over-corrected'.

    Eg: My file (Mac) has a 20px button with text vertically centred. When a colleague (Windows) opens the file the text has shifted upwards (the shift seems to be a random value) - if they…

    2 votes
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    bug-investigation-in-progress  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  3. error 49

    I get this nasty error now when I want to save my file on the clouds. It's pretty big I think.

    2 votes
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  4. Select Drop-down Inputs Display Random Icon

    ISSUE
    Select inputs in Property Inspector panel -- such as for font-family selection, font-weight selection, color mode selection, background blur selection -- load a random icon or no icon at all.

    OS: Windows 10
    XD: 15.0.12.8

    2 votes
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    bug-investigation-in-progress  ·  2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  5. Application not responding after restart system MacBook Pro

    I am frequently facing issue, can't open document and get freeze some time. Only solution is to quit and open XD to access the document.

    2 votes
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  6. Overlays appear blurry/low resolution in preview mode

    Adobe XD v12.0.12.10 on Mac (I can't update yet because of my OC version)

    Overlays appear blurry/low resolution in preview mode.

    Seems like the prototype preview isn't rendering overlays properly, making them look blurry compared to the elements in the base artboard.

    Attached screenshot shows an overlay (hover effect) on the left and the base artboard on the right. Naturally we need the overlay to be as crisp & clear as the rest of the interface.

    2 votes
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    bug-investigation-in-progress  ·  8 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  7. Auto Animate: Unable to morph colour from one shape to another

    I saw the video "What's new in Adobe XD" where it shows one screen changing colour to another screen - https://youtu.be/bx5kzCmVFrM?t=1746

    So I tried to do it with this example gif and it doesn't work.

    Even on the Adobe XD Updates page, you mentioned you can change the color between two artboards.

    What's going on?

    2 votes
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    bug-investigation-in-progress  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Direct image Drag

    Please provide the direct image drag feature in Windows version of XD
    like in mac...
    Thank you

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. pan

    XD seems to get stuck in Zoom model for me and does not pan at all. I use a dell laptop with a touch pad and Windows 10. You tend to get stuck in Zoom and your work area/project totally disappears off screen. There is no way to get the pan feature to work so that you relocate your work. The only way I could get through the tutorial was to zoom in on parts of it section by section. I'm used to applications that zoom when you click the zoom button and then automatically stop zooming when you stop…

    2 votes
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. Artboard order in Design Specs

    I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

    I can't figure which order the software is assigning during the condivision.

    2 votes
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    bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  11. IOS Add to home Full screen not working

    iOS full screen not functioning in safari when adding prototype to home screen. Prototype opens from home screen with safari back, buttons and search bar etc

    2 votes
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    @Alex – are you still seeing this in the latest version?
    Let me know.

    @Henrik – I’m not really sure what you mean. Is the problem different than the one in this report? If so, please open new bug.

    If you’re experiencing the same as described int his report, can you share more details about what you’re trying to do and where it’s going wrong?

    Thanks!
    Nina

  12. Opacity slider changes when typing a value in W, H, X, Y input boxes

    The opacity slider changes when you select the W, H, X, or Y input boxes and type a value. This issue has existed for some time (Windows OS) and is really annoying.

    2 votes
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    bug-investigation-in-progress  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Design specs not giving developers correct use of font and giving ones that are not being used

    A developer was asking me to pass him a secondary font, but only one font is being used in adobe xd for the whole project, once going to the link it is telling the developer a different font rather than the actual one that is being used. Also please for transfer character styles over from adobe xd to specs.... make designers lives easier!

    1 vote
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    bug-investigation-in-progress  ·  1 comment  ·  Share for Development  ·  Flag idea as inappropriate…  ·  Admin →
  14. Command + W to close the preview window stopped working

    1. Adobe v19-0.22.9
    2. Open preview window with Command + Enter, Press Command + w to close the preview.
    3. Expect the window to close and get back to the tool
    4. Nothing happens

    Wasn't this a shortcut in earlier versions of XD

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. ( Mac OS ) Error 52 - When opening cloud document.

    Software Info:

    Mac OS - Mojave 10.14.4.4
    XD - 18.1.12.1
    Creative Cloud Desktop - 4.8.1.435
    Core Sync - 4.2.1.51

    Adobe Log Files - Sent uploaded location link to xduv@adobe.com

    Problem:

    When trying to open a cloud document in XD, presented with an Error 52. Please see attached file for reference.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Alex:

    Sorry to hear you’re seeing an error when opening XD Cloud document. Sometimes the Adobe Sync service gets into a bad state and this can happen.

    Some troubleshooting I encourage you to try:
    - Restart the system (how many times have you heard that? :)
    - Create/save/close/open new cloud file
    - Retry opening your file

    There’s also a scenario where pending updates can interfere with Adobe Sync. Here’s a page with details on how to proceed, https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html

    I’ve reached out directly for log file request.

    Hope this helps!
    Nina
    Adobe XD

  16. 55:47:-1 - open prototype when updating

    I was trying to update a prototype, but one of my clients had the prototype open at the time so i was getting a 55:47:-1 error. After asking he close it, i was then able to update the project.
    This is quite a bad blocker in the prototype view in my opinion! if they happened to just leave it open and go on a business trip, then i would need to create a new link and would loose all communication and updates from the project. Especially if it was a big team i was working with.

    Hopefully this can be…

    1 vote
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  17. Creating new file from homescreen fail!

    Can't creating a new file @ CS Homescreen.
    See clip.

    Windows 10 x64
    16 GB Ram
    Intel Core i7-6700
    XD Version: latest.

    1 vote
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. all artboards are not upload on cloud server

    Version 16.0.2.8 (Starter), Creative Cloud Sync 4.2.0.25

    Before the upgrade my artboards file are upgraded 36 to 38 its working perfect but after upgrade my artboards are more then 38 i have designs all designs are link to each other but when i upload to creative cloud server its only shown 38.

    Thanks

    1 vote
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    bug-investigation-in-progress  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  19. [HELP] Adobe XD Cannot Create nor Open File

    [PLEASE HELP] Hi, my adobe XD cannot open nor create a new file. When i open file, adobe automatically close and no notification or report.

    ASUS X450JB (RAM 4GB)
    Windows 10 Home (last version)
    Adobe XD (last version)

    1 vote
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  20. OSX mac sierra 10.13.6 and windows 10 OS 17763.253 not able to open xd file due to an update message

    Getting the message: This was created with a newer version of Adobe XD. Please update Adobe XD to open it.

    I got adobe xd version 15.0.12.8 on mac and pc, I saved the file yesterday 07.02.2019. But when I try to open the file today I get the update message.

    So now my adobe xd file is in limbo, I am not able to open it either from mac or pc.

    MAC osx High Sierra version 10.13.6
    PC: Windows 10 version 1809 build 17763.253

    I have also tried to restart my mac and pc, but it did not help.

    a…

    1 vote
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    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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