Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Second monitor blurry prototype

    When opening a prototype on a second monitor, the image becomes very blurry and almost unreadable, both in full screen mode and windowed mode.

    Opening the same prototype on the main mac screen, it is perfectly sharp.

    Info:

    Chrome Version 67.0.3396.87 (Official Build) (64-bit)
    Mac Sierra 10.13.5 (17F77)

    3 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • XD to AE! Can not export After Effect files. then again

      Version of Adobe XD: 14.0.42.14
      Steps to reproduce the issues: files > export > After Effect
      Expected result: export AE file successfully
      Actual result: display "There was a problem exporting your asset."

      IT DIDN'T HELP -----
      "Let me know if updating drivers helps. Also, now that we have Cloud documents, would be good to try saving file locally first and then exporting to AE to take that out of the equation."
      ----- IT DIDN'T HELP

      2 votes
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        1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
      • Unable to share for development

        Adobe XD version 14.0.42.14

        When trying to share for development, the progress doesn't move forward and the spinning wheel gets stuck at 0%, getting unable to update / create the link

        2 votes
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          6 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
        • Prototype not working Artboards not linking

          Using XD version: 14.0.42.14 and the prototypes are not working (again!).

          The initial page is previewing, but the links to other artboards are not functioning (on all browsers, Mac and PC). The hotspot hints show, but don't link as intended.

          Need to send to client today! help please.

          2 votes
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            5 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
          • Wrong font weight on iOS device preview

            When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

            2 votes
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              bug-investigation-in-progress  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Overlays appear blurry/low resolution in preview mode

              Adobe XD v12.0.12.10 on Mac (I can't update yet because of my OC version)

              Overlays appear blurry/low resolution in preview mode.

              Seems like the prototype preview isn't rendering overlays properly, making them look blurry compared to the elements in the base artboard.

              Attached screenshot shows an overlay (hover effect) on the left and the base artboard on the right. Naturally we need the overlay to be as crisp & clear as the rest of the interface.

              2 votes
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                bug-investigation-in-progress  ·  4 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
              • XD Prototype tiny in browser(s)

                Just updated XD today (13.1.32.8) , now all prototypes (on Safari and Chrome) are showing a tiny thumbails.....is this ever going to work properly? This is the 4th issue in 1 week. crazy. Prototypes are so unreliable, it's impossible to share with clients....

                2 votes
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                  4 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                • Dissolve transition flickering (blinking) to the top of the page when not supposed to

                  Scenario:
                  - scroll down
                  - click a button which is set to "dissolve" and "preserve scroll position"

                  Expected outcome: smooth (fade out - fade in) transition to the next page

                  Bug outcome: screen jumps (flickers) to the top of the current page THEN transitions to the next page.

                  See this example prototype: https://xd.adobe.com/view/c11bbd2e-3158-4636-4dd1-3dadc61e3211-b72a/

                  I think it's similar (but not the same) to this issue: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34939726-transitions-between-overlays-blink-the-screen

                  2 votes
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                    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                  • Auto Animate: Unable to morph colour from one shape to another

                    I saw the video "What's new in Adobe XD" where it shows one screen changing colour to another screen - https://youtu.be/bx5kzCmVFrM?t=1746

                    So I tried to do it with this example gif and it doesn't work.

                    Even on the Adobe XD Updates page, you mentioned you can change the color between two artboards.

                    What's going on?

                    2 votes
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                      bug-investigation-in-progress  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Direct image Drag

                      Please provide the direct image drag feature in Windows version of XD
                      like in mac...
                      Thank you

                      2 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • pan

                        XD seems to get stuck in Zoom model for me and does not pan at all. I use a dell laptop with a touch pad and Windows 10. You tend to get stuck in Zoom and your work area/project totally disappears off screen. There is no way to get the pan feature to work so that you relocate your work. The only way I could get through the tutorial was to zoom in on parts of it section by section. I'm used to applications that zoom when you click the zoom button and then automatically stop zooming when you stop…

                        2 votes
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                          0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                        • Artboard order in Design Specs

                          I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

                          I can't figure which order the software is assigning during the condivision.

                          2 votes
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                            bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                          • IOS Add to home Full screen not working

                            iOS full screen not functioning in safari when adding prototype to home screen. Prototype opens from home screen with safari back, buttons and search bar etc

                            2 votes
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                              4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                            • Opacity slider changes when typing a value in W, H, X, Y input boxes

                              The opacity slider changes when you select the W, H, X, or Y input boxes and type a value. This issue has existed for some time (Windows OS) and is really annoying.

                              2 votes
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                                bug-investigation-in-progress  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Application not responding after restart system MacBook Pro

                                I am frequently facing issue, can't open document and get freeze some time. Only solution is to quit and open XD to access the document.

                                1 vote
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                                  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                • I can't access/ view shared files between mac and Win10.

                                  I can't access/ view shared files between mac and Win10.

                                  Adobe XD V 14.0.42.14 (starter)
                                  Mac OS V10.14.2 (18C54)

                                  1 vote
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                                    1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                  • XD 14.0.42.14 - again problem with polish special letters - this time with "ć" and "ł"

                                    1. Adobe XD 14.0.42.14
                                    2. Again after the newest (December 2018) update, there is a problem with 2 polish special letter during typing into text frame: "ć" (AltGr + "c") and "ł" (AltGr + "l".
                                    3. Expecting to write "ć" and "ł"
                                    4. Nothing happens after trying to type those letters.

                                    Adobe! ;) ;) ;) - please ;););) again????? ;););)

                                    Thanks!!!!!

                                    1 vote
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                                      3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                    • XD not starting after laptop shut down due to low battery

                                      I was working on a XD file when my computer shut down due to running too low on battery. I had the file saved just before this happens. However, having the laptop (Surface Pro) plugged in now, XD would not start correctly. It would remain on the start screen where I should be able to select from the recent files but i cannot click on any tile and the window closes entirely shortly after. Same happens if I try to open XD from the Creative Cloud pannel. When I double click on the xd file I have saved on my…

                                      1 vote
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                                        3 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hiya Elisabeth (just noticed I spelled your name incorrectly previously – apologies!) Really appreciate the additional investigation on your part.

                                        For updating drivers, here’s some info:
                                        https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface

                                        Depending on which graphic card you have, it would be good to check the manufacturer for newer drivers as the MS site may not have the latest. You can check in Device Manager, https://www.techwalla.com/articles/how-to-test-a-cpu

                                        For the file, unfortunately the file cannot be recovered from the published prototype, this is a separate file type. However, if the file was saved to Creative Cloud files, there should be a copy available.

                                        I’m looking at the error log and see the file was saved in drive G:\ – were you collaborating with someone else on this design? I have seen where sometimes more than one user makes edits to the file on a shared location can result in this scenario.

                                        With this message “Unable to open…

                                      • PDF export breaks paragraph text into single letters

                                        When exporting an art board to .pdf, paragraph text is broken into individual characters when opened in Illustrator.

                                        1 vote
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                                          bug-investigation-in-progress  ·  2 comments  ·  Extensiblity  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Keyboard shortcuts not working

                                          1. Version 13.1.32.8
                                          2. when entering common keyboard commands such as 'ctrl + z, ctrl + x, ctrl + c, ctrl + v' they only work occasionally
                                          3. To use keyboard shortcuts (in order of above: undo, cut, copy, paste)
                                          4. No feedback when using a keyboard shortcut as to why its not working (no consistency among instances as to why or why its not working)

                                          1 vote
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                                            bug-investigation-in-progress  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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