Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. [Win10] Application stops responding (keyboard)

    Version 9.1.12.3
    Creative Cloud Sync 3.0.3.6
    Windows 10 PRO · Version 1709
    Lenovo X1 Carbon i7-6500 · 8 GB

    Xd succesfully launch, but after a while (randomly between 10" ~ 5') the keyboard stops working. Not writing in text fields, not editing any UI field, not shortcuts. I have to close the program and launch it again.

    Please, fix this problem because further than annoying, it makes really difficult to continue working with this fantastic app.

    Thank you,

    Francesc

    190 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)

      We’ll send you updates on this idea

      180 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
    • Repeat Grid clips / cuts off lines & path strokes

      1. 0.5.0.4 Beta
      2. draw horizontal line, use repeat grid, drag y-handle
      3. first child line stroke should be visible
      4. first child line stroke is clipped from the center

      93 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)

        We’ll send you updates on this idea

        25 comments  ·  Flag idea as inappropriate…  ·  Admin →

        For those looking for a fix for this issue, the team is reviewing for fix in an upcoming build.

        There is a workaround shared by Randy Edmunds. See below.


        We are aware of this issue. Until it gets resolved, you can select the object inside the repeat grid and move it down a few pixels to fix it.

        Hope this helps,
        Randy

      • Clicking on TEXT, to expand the font menu, adobe XD disappears. (closes/crashes)

        1. Version 7.0.12.9 Windows 10 64Bit

        2. Start a new document, click the text tool in an artboard, click to expand the font/text menu to pick a new font.

        3. Expect Font menu to expand.

        4. Adobe XD disappears.

        Additional Info: Already using latest stable graphics card drivers. It appears to be a problem with building the text menu to include all the fonts on my system. I have 2 identical PC builds, one of which adobe XD functions correctly, and one with the afore mentioned problem.

        Windows event log:

        Faulting application name: XD CC.exe, version: 7.0.12.9, time stamp: 0x5ab2d8f8 …

        30 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)

          We’ll send you updates on this idea

          37 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Fonts not loading from Font Managers

          About my Computer:
          Surface Pro 2017 i7 16GBram
          Windows 10 Version 1703 Build 15063.540

          1. Experience Design CC (Beta) v. 0.8.22

          2. Launch a Font Manager (Fontbase or NexusFont), Open existing or new project in XD, Select existing text or create new text, click on font list dropdown on XD.

          3. Fonts loaded on Font Manager (Fontbase or NexusFont) SHOULD appear in the font list dropdown in XD.

          4. Fonts loaded on Font Manager (Fontbase or NexusFont) DOES NOT appear in the font list dropdown in XD.

          30 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)

            We’ll send you updates on this idea

            32 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 29 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)

              We’ll send you updates on this idea

              34 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Font weight names change between Mac & Windows (Bold/Negreta & Italic/Cursiva)

              When moving back and forth from XD-Windows to XD-Mac, I have to change the font names of Segoe UI various weights. So "Bold" on XD-Windows = "Negreta" on XD-mac; "Italic" on XD-Windows = "Cursiva" on XD-Mac. Is this a language setting or something that I can change to remedy this?

              24 votes
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)

                We’ll send you updates on this idea

                10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Hiya Thomas:

                Are you working with the font in this post, or another one? The team is actively looking at improvements with fonts across platforms. Let me know which fonts you’re seeing the problem so I can be sure we add them to the list for review.

                Thanks!
                NIna
                Adobe XD

              • Error 48 on Adobe XD. When I want to start my file

                URGENT!!!!!!! Hi guys, my problem is i whant launch my project on ADOBE XD his puts error 48 and i want know the solution. Thanks for your response.

                24 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  19 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Sorry to hear you’re experiencing this issue Abdullah. This is something that I know happens but we’re having a tough time finding a way to reproduce.

                  The following details would be very helpful:
                  - XD version
                  - OS version
                  - Where are you saving the file
                  - What were you doing exactly the last time you saved the file before observing this issue

                  In addition to the above details, it would also assist our investigation if you could share the following files:
                  - XD file where you see the problem
                  - Creative Cloud log files
                  https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

                  You can share via Dropbox.

                  Much appreciated!
                  Nina

                • 24 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Color picker does not display correctly

                    Display in color picker such as color field, color slider etc. is strange.

                    Device specification
                    Processor: Intel (R) Core (TM) i7 CPU 960 @ 3.20 GHz, 3193 Mhz, 4 cores, 8 logical processors
                    Mounted RAM: 12.0 GB
                    Graphics processor: NVIDIA Quadro FX 4800

                    OS specification
                    Edition: Windows 10 Pro
                    System type: x64 - based PC
                    Version: 1709
                    OS Build: 16299.192

                    15 votes
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      19 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • XD shouldn't stop Android File Transfer from working

                      1. Version 0.6.2.7
                      2. Download Android file transfer (https://www.android.com/filetransfer/)
                      Open androidfiletransfer.dmg.
                      Drag Android File Transfer to Applications.
                      Use the USB cable that came with your Android device and connect it to your Mac.
                      3. Expect Adobe XD to not interfere with process at all, but it only worked if I uninstalled XD from BOTH my phone AND my computer.

                      14 votes
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        21 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Undo (cmd + z) stops working

                        I have discovered that the undo function (cmd + z) stops working in XD after I have worked on a document for a while. Things that I typically undo is positioning of elements. Undo starts working again if you quit and reopen XD.

                        This has happened a few times the last week.

                        Environment details:
                        - macOS High Sierra Version 10.13.6
                        - Adobe XD version 11.0.22.10

                        12 votes
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          11 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                        • [SHORTCUT OVERLAP] AltGr + E on Windows can no longer type Polish accented letter, Euro symbol, etc.

                          As above.
                          I can't write polish text because Zeplin opens every time I hit ALT(right) + E.

                          11 votes
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Zoom tool and wacom tablet

                            I've got a problem with zoom tool and wacom tablet. When I activate zoom tool, and I'm trying to tap pen on the tablet to enlarge the canvas once time, it fits automaticly to 6400%. For example i want to fit canvas from 50% to 75%, but it zooms to 6400%. It is very irritating.
                            When I tried to understand why it happens, i'm thinking that application see one extra micro move from the pen: First (correct one) is tapping and second one is micro 1px move (and then resize canvas to 6400%). This is result because tablet pen isn't…

                            11 votes
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              15 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Still cannot publish design spec link

                              I press share new link, and the progress just stopped at 0%. Waited 10 mins and still nothing.

                              I see other people addressing the same issues, but you said you fixed them. But from here, I am still experiencing these problems. Here's a screenshot to show you what I mean.

                              11 votes
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Proper Object Alignment

                                I often find that when trying to align objects, shapes or even text, no matter what I try, the object won't align to the same edge as something else, despite being the EXACT same width. This is really really annoying, as it's not an issue at all in InDesign or Illustrator. It's the only thing I don't like about XD.

                                When will this issue be fixed?

                                11 votes
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • SVG Export compatible with Android Studio

                                  Android support vectors which is very nice as you only have to manage one version of the asset, and some other cool things. I am aware that most people use PNG for now, but this is changing and new projects are leaning toward vectors.

                                  Now the issue is that Android Studio is a bit dumb when reading SVG files, and the only tool that export compatible files is Sketch (and I am trying to switch to Adobe XD completely, especially because there is a Windows version incoming).

                                  So I have done many tests to figure out what's "wrong" with XD:

                                  11 votes
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    This bug is in the teams queue for review. In the meantime, it looks like you can save the SVG files in Illustrator to get into a recognized format. You can also save those files to Creative Cloud libraries, share across multiple systems and import directly from & into XD.

                                    Thanks!
                                    Nina
                                    Adobe XD

                                  • pdf export blurry images (with shadow) and file size

                                    When exporting to pdf, the file size becomes quite huge.
                                    Additionally, the images that have a shadow (added in XD, image is jpeg) become blurry and the text (in the image) unreadable. It's no problem without shadow.

                                    10 votes
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Lag Preview and Short Cuts Keys not working

                                      After installing sep Update got Lag Preview - Slow preview Render and Small Frezing wile Zooming in and out
                                      2
                                      Short Cuts Keys not working Xd Get Freez- KeyShortcut wont work- after Clicking on a difrent up and beck to xd it work again-
                                      this happend every couple of min cant work like that - its really slowing me down and anoying

                                      9 votes
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Unable to reliably sync XD files with CC to team members

                                        Hi there.

                                        I have a team of multiple users trying to sync folders of XD files up to Creative Cloud and then down to computers so that we can always all have the latest versions of files. This is an integral function for us to have cloud control over our files. We are all located remotely around the world. Over the last few weeks we have all had issues with syncing on and off.

                                        ISSUE:
                                        - Member 1 adds XD file to CC folder on local machine (or saves file updates).
                                        - Member 2,3,4 can see update in Cloud but…

                                        9 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hiya Tim: I wish I had better news. The Cloud team is working hard in getting this fixed. There’s an update coming soon where there’s some marked improvements. I’ll follow up once deployment is confirmed.

                                          Sincere apologies for the inconvenience.

                                          Cheers!
                                          Nina

                                        • Error 22:-1:-1 when I want to publish my prototype

                                          Everything is in the title. I canot publish a prototype. I have Error 22:-1:-1.

                                          Thank you for your help

                                          8 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi David,
                                            Sorry to hear you are running into trouble when trying to publish a prototype. An Error 22 indicates that XD was unable to generate bitmaps for the artboards in your design file.

                                            Does your design file contain any particularly large artboards? If so, this is likely the source of the error. By reducing the size of your artboard, the publish operation should succeed.

                                            If you can send your XD design file to AdobeXDSharingSupport@adobe.com – we can take a look and investigate further.

                                            Alternatively, can you reply here with the dimensions of your largest artboard?

                                            Are you able to publish from other XD design files with smaller artboards, or do you see this issue with all files?

                                          ← Previous 1 3 4 5 20 21
                                          • Don't see your idea?

                                          Adobe XD: Bugs

                                          Feedback and Knowledge Base