Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Review/Development sharing error (Error 44:47)

    Yesterday, this started to happen. I can't generate new links on both review and development, and this error appears. This goes for the recently created XD files and the old ones with an already generated link (I can"t update it, it shows this error and when I try the create new link, the same error appears). Some XD files have few artboards while some have many, but they have the same error. The files are saved on local, and it doesn't crash.

    I've tried updating my XD, repairing my Creative Cloud, and because I have no idea what to do,…

    2 votes
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    report-closed  ·  6 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  2. "This was created with a newer version of XD" error on Cloud Document

    I just updated my app to version 20 (20.1.12.4), and now I'm getting this error on a cloud document. There is no update available, and the file was not created or edited in a newer version than this (as I believe it is the latest version). Would love any insight, as this is a work-stopping bug! I've tried reinstalling XD to no avail.

    1 vote
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    5 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. New XD update crashes app when sharing prototype

    Recently updated to the latest version of X (19.1.22.6 , Creative Cloud sync 4.2.3.4) and all of a sudden, everytime I try to share a prototype for review, it crashes.

    This happens in a brand new, $5K + macbook pro with the latest OS as well as an old macbook pro.

    Even the old macbook pro did not previously have any problems sharing but as soon as I updated the XD version on both laptops, I can no longer share.

    Steps to reproduce:
    1) Open any XD file and click "Share"
    2) Choose Share for review
    3) Choose Create Link …

    1 vote
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    4 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  4. fixed position when scrolling

    Fixed position when scrolling not working at all. I just updated my Adobe XD program and I know this feature was moved to Prototype. Fix position when scrolling is now not working at all.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Text cut in half

    When I put my cursor into a textbox that has text in it the text get cut in half where the top half is colored with a blue selection color and the bottom half of the text is cut off, so it looks like the text is cut in two parts. Both Windows and XD up to date. This has been going on for two years but on and off. Sometimes I don't see this bug for weeks and suddenly it occurs all the time. One of XD's many instabilities.

    2 votes
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    report-closed  ·  5 comments  ·  Text  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prototype not loading after Publishing

    I have tried Publishing my prototype and it will successfully create. But when i open in browser i will not be able to see any of the screens and animations which i did through Auto Animate. I have tried more than 50 times. Please do the needful

    1 vote
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cloud Documents in Android App: Faulty kerning with missing font makes prototype illegible

    A cloud document on a clients phone is rather illegible because the fonts kerning appears to have been corrupted in a way that all the letters are on top of each other.

    It does work on iOS just fine, though.
    Font used is Rubik

    2 votes
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    report-closed  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  8. Linked symbols are not updated

    If a document contains linked symbols, these are displayed again and again in the changed status.

    If you update the symbols, save the document, close it and then open it again, exactly the same symbols will be marked as changed again.

    That's annoying.

    Adobe XD 18.1.12.1

    2 votes
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    report-closed  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. Component not updating

    Hello!

    I'm having an issue with components updating in the Assets panel when changes are made to the master. I'd be happy to send over a file directly (not on the board).

    Thanks!
    - Adam

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cannot preview prototype (link doesn't work)

    I would like to preview my prototypes via the link but I have an error message and cannot view any of my prototypes (See screenshot message attached)

    2 votes
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    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  11. Child components (former symbols) in child file randomly differ from parent components in parent file

    1. Version 19.1.22.6
    2. I created a master/parent file with symbols and used them in child files
    3. After extending/ the master/parent file with components and updating the child files, components that I did not even touch in the master broke in the child files (for an example see screenshot)

    2 votes
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    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    report-closed  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  13. Opening Sketch 53 documents breaks symbols

    Type and icons behave in strange and unexpected ways. See attached for what the symbols look like in Sketch and what XD does with them.

    I believe there are nested symbols and XD ignores any changes to the nested symbols.

    1 vote
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    report-closed  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  14. The appearance of an object change when copy or duplicate in xd

    When I copy my client logo from ai into xd, it looks fine. However, when I try to duplicate that logo from xd. Then weird things happened, the appearance and gradient disappeared.

    As you can see from the attached, the wave graphics and the logo appearance changed after I duplicate the whole art board.

    1 vote
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    report-closed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Can't view design preview in browser w/ZScaler application installed on company network

    With ZScaler network filter installed on our company network I cannot view creative preview URLs in the browser. Attached image of error page (Chrome Version 73.0.3683.103)

    2 votes
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    report-closed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can't create Share Link. (Error 44:76)

    My Adobe XD File has 26 artboards and when I try create share link it stalls at around 75% and then I get a trouble shooting message. Error 44:76.

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Frequent freezes and crashes

    It feels like you really rushed this latest release (2.0.32.10) out the door. I'm having stability problems galore.

    App freezes while I'm working. Unsure if these are related to the Type tool issues reported previously, but I am using the pointer and other tools when this happens.

    I can't accurately reproduce the bug, but I can say that the decline is gradual. First, I cannot save via CTRL-S. Second, any selection of other tools no longer registers on the artboard. The hamburger menu at top left does not open. Eventually, the entire app just freezes and I'm forced to restart.

    168 votes
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    66 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings XD Community:

    A lot has changed since this post first saw the light of day! While it has lots of great info, it’s become a bit generalized and at times different than the original issue. So, the time has come to close it.

    To help us better understand & investigate XD issues with freezes and crashes, I ask you to please do the following:
    1. Go the main page for XD User Voice bugs https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs, do a search to see if there are other open tickets with the same issue you’re experiencing.
    If there’s nothing there, go ahead and open a new detailed post in the XD bugs forum with the following information:
    1. XD version
    2. OS version
    3. Detailed steps to reproduce the issue
    4. If you’re seeing problems in a specific file, sharing the XD file with us
    5. System logs:
    - Creative Cloud Logs, …

  18. Impossible to save file on the Cloud. Error 49

    I created a design system for a client on a cloud Adobe XD file. For the last 2 days, none of my work has saved on the cloud as I get an error 49 each time. Neither autosave or manual save work.

    3 votes
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    report-closed  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. Visual bug when moving XD window

    Opened XD file on my Macbook pro, moved the window over to my Dell Ultrasharp connected via HDMI and it's cut off half the viewport.

    2 votes
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    report-closed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Canvas behaviors are unresponsive when opening up app

    At times the space bar to move canvas around, sometimes it the undo (Ctrl+Z), totally random behaviors. Its topically just one behavior that gets stuck (becomes unresponsive_

    Once I minimize the app then open it back up or waiting a few minutes it starts working again.

    2 votes
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    report-closed  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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