Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Unable to update links for development

    Hello,

    Since updating Adobe XD this morning, I'm unable to update the existing link for development. Couple of my colleagues are experiencing it too.
    Error msg:
    There was a problem updating the link you previously created(error 55:47:-1). Choose "New Link" to create a new link.

    7 votes
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      1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
    • Layout grid (not square grid) stop working in design spec (share for development)

      Switch "layout grid" on design spec don't show layout grid despite position "switch on". We checked this issue on several browser. Layout grid disappeared on Chrome ver. 72.0.3626.12 1 and earlier versions. Believe we know differences between layout grid and square grid;) Take a look at the screens attached(safari and chrome).
      Take it seriously, please.

      5 votes
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        1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
      • Open Shared Cloud file Error.

        Hi There,

        When I was working on the same file my friend shared, after some hours XD shows below message.
        (Attach : Desktop screenshot.png)

        Whenever I'm Opening the file it shows below message.
        (Attach : Desktop screenshot 1.png)

        can you someone tell me what the issue this.

        Thanks,
        Mukund

        5 votes
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          7 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

          @Christopher: Are you seeing the dialog “Sorry we can’t open this document”? If so, the fix is forthcoming.

          One recent suggestion was to check that AdobeID for login should be same on web browser + Creative Cloud desktop/XD on each system (ie, System 1 = User1 for web & XD, System 2 = User 2 for web & XD). I’ll update post with any further findings or requests.

          Hope this helps!
          Nina

        • Unable to share for development

          Adobe XD version 14.0.42.14

          When trying to share for development, the progress doesn't move forward and the spinning wheel gets stuck at 0%, getting unable to update / create the link

          5 votes
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            9 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
          • Images are flipped upside down in pdf export

            I exported the file as jpeg and as pdf. In the pdf some of the images were flipped upside down inside the image container. I can only think that it is linked to the fact that I copied the images directly from a website without saving them first.

            I've attached the 2 files for you to compare and review.

            5 votes
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              bug-notXD-otherApp  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
            • Firefox: links in broswer view are shifted when artboard is to long.

              Version of Adobe XD: 13.1.32.8

              Steps to reproduce the issues:
              - Create two artboards
              - Make the first artboard at least 5000px tall and add an element to it
              - Link the entire artboard to the other artboard
              - Save, then publish a prototype
              - Open the link in Firefox
              - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

              If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

              3 votes
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                2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

                Greetings Colin:

                Thanks for the detailed steps + XD file!

                I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

                Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

                Thanks!
                Nina
                Adobe XD

              • Error 44 when trying to update published Design Spec

                FIX THIS! I know you're aware of it, I've read what to do about mitigating it and nothing you suggest works. Your software is broken so stop screwing around and fix it, because you are costing all of us that took a chance with you time and money.

                And by the way, the fact that you haven't fixed this in months has convinced me that XD is going to end up bloated garbage like the rest of CC is now, so I will be doing all future projects with Sketch or Invision studio, because they fix their bugs in a…

                3 votes
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                  bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                • shared prototypes not visible

                  Please refer to the attached video.

                  one of the stakeholders reported she couldn't see the new prototype at assets.adobe.com. I shared it with her. We found out, they appear when toggling to the listview and back, or when resizing the browser window.

                  After a browser refresh, the same behaviour occurs. Only one prototype is visible, the others appear after resize or toggle list / grid view.

                  Is this a known issue?

                  3 votes
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                    2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                  • Cloud documents "Document unavailable"

                    XD 15.0.12.8
                    1. Creative Cloud Sync 4.1.1.32
                    Windows 10 Enterprise Version 1809

                    2. Trying to collaborate with another colleague using Cloud Documents in Adobe XD. When adding new changes an error is shown (see step 4)

                    3. Expected the changes to be uploaded to our shared Cloud Document.

                    4. The following error is shown (see attached image):
                    "Document unavailable
                    Eiter it was deleted, or you can't access it anymore. You can save as a new document to keep it."

                    2 votes
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                      0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                    • Image masked with path are not visible after XD update

                      After XD update some images masked with path are not visible in the browser. I tried everything, once the mask is changed from the shape to the path it becomes not visible. I can see it in XD but it doesn't work when I generate the link. Tommorow I have to share project with my client. I wan't to go back to the previous XD version, where everything was fine but I can't cos my project was created in the newest XD, and there is no way to save the file differently.....;( ;( ;(

                      2 votes
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                        1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                      • Artboard order in Design Specs

                        I expect that in the design specs condivision the artboard order is the same I've assigned on the left panel.

                        I can't figure which order the software is assigning during the condivision.

                        2 votes
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                          bug-investigation-in-progress  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                        • Publish Design Specs Broken in version 17.0.12.11

                          XD Version 17.0.12.11 broke the publishing of design specs. I get the message "You do not have access to this service. Contact your IT administrator to gain access." The IT administrator says nothing has changed. I've been using design specs since October 2018 on March 14 2019 (I guess that's when my XD got an update) it stopped working. I can downgrade XD to version 16 and I am able to publish design specs BUT I can't open any of my XD files because they were saved with version 17, so Im stuck. I don't want to go back to…

                          1 vote
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                            bug-needs-more-info  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                          • Weird prototype display error in browser when sharing

                            Hi everyone!

                            I've encountered a weird display error when publishing a prototype for a reviewer. I am not 100% certain if it can be reproduced on other systems, because it's already inconsistent here, but I thought I'd let you know anyway:

                            1. XD Version 17.0.12.11, CC Synchronisation 4.2.0.25

                            2. Share prototype with reviewer - copy provided link - send link to reviewer - they open the prototype in their browser (tried with Firefox, and IE)

                            3. Protoype gets displayed correctly in browser

                            4. Prototype is strongly distorted - see attached image (weirdly this only happens on the reviewer's system. On…

                            1 vote
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                              bug-needs-more-info  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                            • Shared links of XD for review - very slow loading for users to view prototypes

                              Prototypes takes very long time to load in browsers during review at user side. Is this due to Cloud server bandwidth issue?
                              Since, I use high-bandwidth connection at office and tried over 4G on mobile, but same result at both channels - prototypes loads very slow, sometime doesn't even load. Plz resolve this loading issue if at Cloud server bandwidth.

                              1 vote
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                                bug-needs-more-info  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                              • Comment numbers and pins have disappeared.

                                I have several specs with multiple comments, all of which were pinned to the design, and they had a number. Now all comment numbers and pins have disappeared. Comments are there, but unlinked to any reference in the design.

                                This has happened to the engineers I'm working with on their end as well. I am, however, able to make new pins and those appear to work.
                                Please, fix.

                                1 vote
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                                  bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                • Audio recording does not work, MacOS Notifications appear in recording

                                  When recording a video with audio, there is still no sound. Also, other, non-XD screen contend is also captured – Quicktime is more reliable.

                                  1 vote
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                                    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Blurry images when viewed prototype on Adobe XD app (after shared via Share Document on Creative Cloud)

                                    I was surprised to see blurry UI images when viewed a prototype on Adobe XD app (after shared via Share Document on Creative Cloud). The same UI images appear sharp when viewed in a browser via "Share fro Preview"

                                    I built this prototype using a combo of screenshots PNG from Sketch and built in Adobe XD. Some larger interface images seem super downsampled and unusable. If there is downsample functionality for larger images in XD - Adobe should inform users prior sharing.

                                    1 vote
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                                      bug-needs-more-info  ·  2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Can't open the DESIGN SPEC

                                      I shared a design spec with my colleague, but he can't open the design spec. He gets this error. Is there something we can do?

                                      1 vote
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                                        bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Design Specs Error: There was a problem uploading your design (error 44:76:0).

                                        There was a problem uploading your design (error 44:76:0). I have the version 16.0.2.8
                                        I see that there are lots of reports for this bug and that it is noted as fixed. I have been trying over a month and still can't share for development.

                                        My internet is fine (it works with other programs perfectly) and my creative cloud space is empty. The file is big and have 16 artboards. But if the problem is the big files you should provide us the limits that we have for using xd on building a website or app. As web designers, ux…

                                        1 vote
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                                          bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Mirroring PDF

                                          Hi, when I export a file as pdf the images inside the file has mirrored and its shits happening when sharing files to the clients it sucks me please fix the bugs we wants to stay and enjoy the XD please don't make us change sketch app again

                                          1 vote
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                                            bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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