Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. XD Prototype not working - missing elements when loaded

    Elements missing when loading a long prototype in the browser. Loads very slowly and many elements are completely white when finally renders? Seems to be worse in Chrome (latest version)
    I'm on a PC.

    XD Version: 11.0.22.10

    Prototype link:
    https://xd.adobe.com/view/7ad60d8c-301c-4ed4-4f0b-abffdc055a06-0ce7/?fullscreen&hints=off

    10 votes
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      5 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    • Wrong position of click area in browser

      The area for click not in right position. Then browser open in full screen the bug exist - then i decrease the size a bug disappear.

      5 votes
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        bug-investigation-in-progress  ·  10 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
      • The size of canvas(body) depends on high of browser.

        The size of canvas(body) depends on high of browser. The body should be full screen sized but its have only half of real size.
        https://www.dropbox.com/s/isli4kispsp22eu/23.wmv?dl=0
        windows 10
        chrome

        3 votes
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          15 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
        • prototype

          Prototype dosen't load propaly or dosen't load at all after last update.

          After the last update of xD I have been unable to share prototypes with my clients. After I generate the link, the following problems occur:
          1. The homepage design doesn’t show at all in Google Chrome (69.0.3497.100) After preloader, the animation doesn’t load anything, but if one of the arrows is pressed, it shows other pages.
          2. Sometimes only some of the elements appear, but not all elements included in the design in Google Chrome (69.0.3497.100) and Mozilla FireFox (62.0.2)
          3. It takes a long time to load…

          3 votes
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            0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

            Hello George:

            Thanks bunches for the detailed report. I think what you’re seeing is something that came up in Chrome that is fixed in their next release (70). Our team is also working on updating our web player to better handle this scenario in case there’s issues with the browser in the future.

            Not sure what’s going on in the Firefox case – I’ve got FF 62 on Mac and its loading great for me. I’ll give it a try and update.

            Thanks!
            Nina
            Adobe XD

          • XD Prototype tiny in browser(s)

            Just updated XD today (13.1.32.8) , now all prototypes (on Safari and Chrome) are showing a tiny thumbails.....is this ever going to work properly? This is the 4th issue in 1 week. crazy. Prototypes are so unreliable, it's impossible to share with clients....

            2 votes
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              3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for sharing additional files and details over email!

              After some investigation determine the artboard width was custom so it was causing full screen to default to showing all contents of artboard despite viewport/scrolling settings.

              However, when setting artboard size to default web 1920, setting viewport to 1080 + enabling scrolling and sharing as fullscreen, there still appears some blank space which is not the content at bottom (I would expect content to fill the browser window).

              I have filed a bug for the team to review.

              Thanks again for your help digging into this!
              Nina

            • Prototype blurry and squished

              Prototypes are sometimes squished horizontally, blurry, or only show half the layout! It happens randomly, has nothing to do with monitors or browsers...done lots of testing in the office on different machines.

              I have to send layouts to client today! Will have to send JPGs instead, very disappointed with the application.

              My XD version is up-to-date XD CC, using a MAC.

              Any help would be appreciated. If we cannot use the prototype feature XD is useless.

              2 votes
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                6 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
              • Publish Prototype Blank

                I export publish prototype and blank. Design spec is good.

                2 votes
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                  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                • Browser Prototype artboards don't scale to fit screen size

                  When viewing a Prototype in a web browser, artboards no longer scale to fit monitor screen size. Neither pressing the "Open in browser" and copying the link into a browser will scale the artboard. Usually doing this will scale my artboard to fit what every monitor screen size I am using.

                  I have tested in Google Chrome, Firefox and Edge, all with the same result.
                  50% of my artboard is no longer visible. The artboard size I use is 1280x720.

                  The issue only started today (19th Sept 2018), worked fine yesterday.

                  Version of Adobe XD used: 12.0.12.10

                  2 votes
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                    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                  • link open too late

                    The link keeps on loading too much while trying to open the link whats the main cause of it ??????

                    url: https://xd.adobe.com/view/7d7e9518-37b9-4de3-4019-2a5e526266c9-0b4f/screen/67e4c88b-5d5a-438e-8650-42afcd5cd3b2/Homepage-5?fullscreen

                    1 vote
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                      bug-needs-more-info  ·  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                    • Adobe XD can not publish prototype

                      After click publish prototype, it will show a progress, after that, there will be a error page, saying:"There was a problem uploading your design, Troubleshoot publish errors"

                      Version: XD CC 13.1.32
                      Create Cloud App Language: English(North America)
                      PC Region: United States
                      Time Zone: UTC +08:00

                      1 vote
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                        bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                      • Transitions stop working

                        After my fourth slide, the transition goes to the bottom of the page, rather than the top and then it doesn't read any of the other transitions i've put in. i'd love to get this fixed asap.

                        1 vote
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                          bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                        • Live prototype not working

                          Hi, I just encountered the weird issue in XD live preview. Prototype works perfectly in desktop preview. But published prototype is acting weird. Sometime it just works fine.... and then does not work abruptly. It shows the hotspots only when I try to click on wired elements. Is XD having some issue? Is anyone here having the same issue? Thanks in advance.

                          1 vote
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                            bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                          • Overlays appear blurry/low resolution in preview mode

                            Adobe XD v12.0.12.10 on Mac (I can't update yet because of my OC version)

                            Overlays appear blurry/low resolution in preview mode.

                            Seems like the prototype preview isn't rendering overlays properly, making them look blurry compared to the elements in the base artboard.

                            Attached screenshot shows an overlay (hover effect) on the left and the base artboard on the right. Naturally we need the overlay to be as crisp & clear as the rest of the interface.

                            1 vote
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                              bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                            • Still can navigate wired artboards in IOS preview

                              In the Windows preview screen linked artboards work as described here: https://helpx.adobe.com/br/xd/help/adobe-xd-on-mobile-faq.html
                              but in the iOS app the user still can scroll right and left to navigate through linked artboards.

                              1 vote
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                                bug-needs-more-info  ·  3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                              • primaire altboard defines size... but if changed or removed doesn't scale preview

                                i made an dartboard with double size 2048x1536 but after I made smaller dartboards, then when I previewed the smaller ones I saw it very zoomed in.
                                so I thought it was the combi...
                                i removed the big one and kept the 1024x768 iPad format dartboards...
                                with the same preview link ... no chancing still wrong
                                so I made a new link
                                and it worked.. but after making an icon on the startscreen of my iPad to play it full screen... it was wrong again!!!
                                so I think this is a bug ;-)
                                and I hope this help you, in…

                                1 vote
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                                  0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                • comments truncated

                                  Guest comments are truncated and not viewable. I'm can not view entire comments.

                                  1 vote
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                                    resolved-by-setting-update  ·  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Android Nav Bar Overlays on Fixed elemented bottom menu

                                    When we share a prototype that has a bottom menu navigation; if your stakeholders take a look at on web with an android device they can not see bottom menu; because Android bottom black nav bar covers the whole menu. So if you have bottom menu you can not share the prototype with stakeholders. Urgent problem. Thanks.

                                    1 vote
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                                      2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Dissolve transition flickering (blinking) to the top of the page when not supposed to

                                      Scenario:
                                      - scroll down
                                      - click a button which is set to "dissolve" and "preserve scroll position"

                                      Expected outcome: smooth (fade out - fade in) transition to the next page

                                      Bug outcome: screen jumps (flickers) to the top of the current page THEN transitions to the next page.

                                      See this example prototype: https://xd.adobe.com/view/c11bbd2e-3158-4636-4dd1-3dadc61e3211-b72a/

                                      I think it's similar (but not the same) to this issue: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34939726-transitions-between-overlays-blink-the-screen

                                      1 vote
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                                        0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Scroll speed too fast in google chrome preview

                                        Scrolling prototype is too fast in google chrome preview.
                                        When I open any prototype and scroll with scroll_button it directly scroll to end of page and when scroll up it move to start of page.

                                        This happen in chrome only it works fine on firefox. I don't know if it is problem with browser update of not. because previously it was working fine.
                                        Please heck accordingly.

                                        1 vote
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                                          0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Adobe XD auto ainmate dont works in windows not a single time after rleasing i am tired of following youtube ivideos i fllowed Adobe XD own

                                          Adobe XD auto ainmate dont works in windows not a single time after releasing i am tired of following youtube videos i also followed Adobe XD own tutorials

                                          1 vote
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                                            0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
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