Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. XD to AE export not working

    Windows 10 user, latest builds of Xd (14.0.42.14) and Ae (16.0.1 (build 48)) installed, when attempting to export assets from Xd to Ae, it does not work. Workflow is: 1) select assets from within Xd 2) select Export/After Effect from Xd menu, 3) nothing happens. Interesting, but after one attempt at exporting, any subsequent attempts show the export to AE option grayed out. I have tried with AE open and closed with the same result.

    37 votes
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    29 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    @Adrien: Can you check the following and let me know if this helps?

    - Check if you have a file named AEXD.aex under PROGRAMFILES\Adobe\Common\Plug-ins\7.0\MediaCore\Public

    - If the plugin is missing you could try reinstalling Adobe XD, though I’d be very interested on any particularities of the initial setup that led to this situation.

  2. Zoom in / Zoom out with keyboard numpad bug

    Zoom in / Zoom out numpad keyboard shortcut not working anymore since latest update (cmd + "numpad +" and cmd + "numpad -")

    V 19.0.22.9

    13 votes
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    bug-needs-more-info  ·  8 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can not copy element/arboard to paste as image in Jira Confluence

    When I copy elements on XD and paste in Jira Confluence, the pasted is a long long code paragraph, not an image.

    Even when I paste an artboard to Jira Confluence, the page crashed.
    But it works on Messenger.

    Could you please fix this bug.

    Many thanks and best regards,

    Binh.

    13 votes
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    bug-notXD-otherApp  ·  10 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  4. Color issues

    Hexcodes appear very different between art boards. Looks like it gets an opacity change without it actually being changed. The opacity slider says its 100% but the color obviously isn't showing opaque.

    Colors suddenly changes opacity from 100% and when its closed and then opened the opacity has changed.


    The checkbox next to the color square in the front UI is sometimes totally black and sometimes its not possible to click in the box to turn a border color or fill color on, this has been an ongoing issues since day one with XD.

    Also, the color picker keeps disappearing.…

    10 votes
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    bug-filed  ·  9 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't use Hand tool with Wacom (pan)

    Pressing the Space Bar while using Wacom doesn't shift to the Hand tool so I may pan the document as in using the mouse (on all of adobe software).

    7 votes
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot edit bounds of Components

    Hi, I'm trying to get my hands on the new Components for Adobe XD 19 and I find it really confusing. My XD version is 19.0.22.9.

    Please view this video to see steps involved in the issue: https://www.loom.com/share/f6066984a6d54ca89b752ca923c1a0c8

    As you can see in the video, removing an object within the bounds of a component does not resize the component accordingly, so there will always be an extra space left afterward.

    I click and click but at lost with how to remove this extra space gap. Can you please show me how? Thanks:)

    6 votes
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    bug-needs-more-info  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. Numeric keyboard not working after May update

    Ctrl+2,3 and zoom shortcuts don't work after new update (May 19).

    6 votes
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    6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. Zoom in/out by cmd +/- is bugged since may release, fix pls

    Zoom in/out by cmd +/- is not possible anymore since may release, fix pls.

    5 votes
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    bug-needs-more-info  ·  8 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. Repeat grid is now including shadow in the spacing value

    When an element has a shadow and a repeat grid is applied the spacing option now includes the shadow width or height as part of that padding.

    version: 14.0.42.14

    5 votes
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    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. Responsive Size always active.

    Hey guys, although I really love the new Responsive Size feature, I consider that it's very annoying to have this functionality activated by default.

    In the 90% of the cases when I drop new icons from Illustrator or when I create new forms in XD itself, I have to unselect the option of "Responsive Size" because it blows up my form while resizing.

    5 votes
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    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  11. Exporting SVG is not accurate

    Importing into Illustrator brings some issues concerning the correct color assignation for some elements. Everything else seems to be at the correct place.
    In internet browsers the svg file looks alright but my colleagues have issues importing the files into their development environment, same as I do in illustrator.
    Please fix!

    5 votes
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    bug-fix-in-progress  ·  7 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't see existing connections in prototype mode

    In Prototype mode, I can't see existing connections once I select an artboard this feature exists in the product prior to the latest release and is the only way for me to see what is connected to what.

    4 votes
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  13. Pasting clipboard shapes while editing the artboard name freezes the software

    If I copy shapes to the clipboard and accidentally paste it while editing the artboard name the software almost crashes, takes around 3-5 mins to come back and paste the SVG code of the shapes I did copy before.
    I wish you guys could block the ability to paste the shapes SVG codes while editing the artboard name.
    This silly mistake has been happening a lot to me, renaming artboards properly is something crucial for my work and I'm used to copying and pasting other artboard names and edit just a part of it. But it happens that between renaming…

    4 votes
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    bug-filed  ·  4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  14. Dragging elements off artboard become hidden (intermittently)

    Weird issue I noticed happening the other day, and again just now. Some elements stay linked to the artboard they previously occupied even after I've dragged them off. I don't always notice this has happened, until I select an artboard and notice elements surrounding it suddenly appear, then disappear when the artboard is deselected.

    1. Version 15.0.12.8

    2. Select an element and drag it off an artboard.

    3. I expect the element to stay visible; I expect the element to stay visible even though it is not attached to an artboard.

    4. Sometimes the selected/dragged element immediately becomes hidden, even…

    4 votes
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    bug-filed  ·  6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  15. XD 14.0.42.14 - again problem with polish special letters - this time with "ć" and "ł"

    1. Adobe XD 14.0.42.14
    2. Again after the newest (December 2018) update, there is a problem with 2 polish special letter during typing into text frame: "ć" (AltGr + "c") and "ł" (AltGr + "l".
    3. Expecting to write "ć" and "ł"
    4. Nothing happens after trying to type those letters.

    Adobe! ;) ;) ;) - please ;););) again????? ;););)

    Thanks!!!!!

    4 votes
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    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  16. Colour Palette Bug

    Colour Palette Bug

    Hi I am using Adobe XD with version 17.0.12.11 . While dragging the point of colour from colour palette to change the colour of something whole xd freezes and colour changes very slowly.

    3 votes
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    limitation-with-workaround  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  17. Impossible to save file on the Cloud. Error 49

    I created a design system for a client on a cloud Adobe XD file. For the last 2 days, none of my work has saved on the cloud as I get an error 49 each time. Neither autosave or manual save work.

    3 votes
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. Artboard Overlay - Position mapping error while scrolled in viewport

    1. Version 16.0.2.8 CC Sync 4.2.0.25
    2.

    - Create artboard where elements will be placed like buttons / header
    - Create artboard where you have the items you want to let overlay on artboard
    - Create overlay
    - Preview > Now in initial screen the overlay works fine
    - Scroll in preview so the design will move according the height of viewport
    - Again click on your overlay item
    - Now you will notice that the Overlay maps accoring the x & y position of new viewport and not attached to initial location

    3. Mapping overlays only on design location…

    3 votes
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    bug-investigation-in-progress  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cannot open .xd files located in Box Drive

    1. Adobe XD CC Starter 16.0.2.8 on Windows 10 Professional 1803 / 1809
    2. Repro step- Double-click an XD file located in the Box Drive folder.
    3. We expect to be able to open XD files from synced drives in the same way that they work from the local filesystem.
    4. The XD application opens and users are presented with 'There was an error opening the file (Error code: 165) ' . Launching XD manually and then attempting to open the file from within the application doesn't work either, there is no error but the file is not opened and…

    3 votes
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Chris:

    Do you see this problem when working with local files? Doesn’t seem like it but wanted to confirm.

    The best way to have files synced to cloud, is by using XD Cloud file saving, https://helpx.adobe.com/xd/help/manage-work-cloud-documents.html

    To help investigate what might be happening, can you do the following:
    - Run Creative Cloud log collector tool
    - Post resulting logs in cloud drive (WeTransfer, Dropbox, etc) and share link with me xduv@adobe.com, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    Thanks!
    Nina
    Adobe XD

  20. Symbol not updating, push override not working

    When I I update the symbol, either from one existing on the artboard and then push override, or dragging a new symbol from the symbol menu list and then changing that one, it doesn't update all of them.

    And on top of this, when I push an override (which does not work), my cmd+z no longer works, Adobe XD stops registering changes so EDIT>UNDO is greyed out, and then if I close the document, even though I have made changes (which it's unable to register) it does not prompt me to save the changes.

    Huge mess. What is going on?

    3 votes
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    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jess,

    Can you please clarify the issue you’re having with push overrides? Only text and images can be overridden in a symbol. If you push overrides, all symbol instances (including the symbol definition) should update with the changes in the symbol instance you’re editing.

    Is this not the case for you? Does this behavior happen with all XD files, or just one file in particular?

    We’re investigating the undo/redo issue.

    Thank you,
    Joe

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