Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. [Win10] Application stops responding (keyboard)

    Version 9.1.12.3
    Creative Cloud Sync 3.0.3.6
    Windows 10 PRO · Version 1709
    Lenovo X1 Carbon i7-6500 · 8 GB

    Xd succesfully launch, but after a while (randomly between 10" ~ 5') the keyboard stops working. Not writing in text fields, not editing any UI field, not shortcuts. I have to close the program and launch it again.

    Please, fix this problem because further than annoying, it makes really difficult to continue working with this fantastic app.

    Thank you,

    Francesc

    311 votes
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      246 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
    • Can not export After Effect files

      Version of Adobe XD: 13.0.12.14
      Steps to reproduce the issues: files > export > After Effect
      Expected result: export AE file successfully
      Actual result: display "There was a problem exporting your asset."

      Please help me~ thanks

      4 votes
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        7 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
      • Not Able To Install Any Plugins

        I am unable to install any plugins in the October 2018 release version of XD

        4 votes
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          12 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
        • Exporting SVG is not accurate

          Importing into Illustrator brings some issues concerning the correct color assignation for some elements. Everything else seems to be at the correct place.
          In internet browsers the svg file looks alright but my colleagues have issues importing the files into their development environment, same as I do in illustrator.
          Please fix!

          4 votes
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            5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

            Hi,

            There is no error with the exported SVG – it is perfectly valid. When i imported back in XD it looks fine as well. The browsers are not performing any error correction for the SVG as you mention below.

            Cheers,
            M.

          • Unable to Publish when on VPN

            Trying to publish when on my office vpn results in "This service is temporarily unavailable. Please try again later." Publishing when not on a vpn works just fine. This is a major roadblock for remote workers required to operate via vpn.

            There have been a few other bugs like this opened. Adobe's response always seems to be 'working as designed' with not much explanation. The closest we've come is https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/33072070-cannot-publish-prototype-service-is-temporarily-u @Nina-Ramos suggested it's the company's vpn blocking access. After working with our IT department and following Nina's suggestion, we've confirmed that the following are not blocked:
            - Communication over port…

            3 votes
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              3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

              Configure Charles
              1. Launch the Charles app
              2. Enable SSL Proxying for the endpoints used by XD
              3. Go to Proxy → SSL Proxying Settings…
              4. Click the “Add” button
              5. Add the following hosts (leaving other fields blank):
              - Host: *.adobelogin.com
              - Host: *.adobesc.com
              - Host: *.adobe.io
              - Host: *.amazonaws.com
              6. Set Recording Settings
              - Go to Proxy → Recording Settings…
              - Select the “Include” tab
              - Add the following hosts (leaving other fields blank):
              - Host: *.adobelogin.com
              - Host: *.adobesc.com
              - Host: *.adobe.io
              - Host: *.amazonaws.com
              7. Quit Charles

              Publish a prototype from XD
              1. Launch the Charles App
              2. Switch to the Sequence view in Charles
              3. Launch XD and open a design file
              4. Select the Share icon
              5. Select Publish Prototype
              6. Click “Create Public Link”
              7. When the operation completes, return to Charles
              8. Select File → Save Session As…
              9. Provide a file…

            • Having issue with online link.

              Unable to use the link on the web browser link. It shows the highlighted link but doesn't allow the user to click on the link for some reason. This is creating a serious issue as some of my clients are not able to use the prototype.

              NOTE: This happens on certain occasions only and on certain devices.

              2 votes
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                bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
              • Responsive Size always active.

                Hey guys, although I really love the new Responsive Size feature, I consider that it's very annoying to have this functionality activated by default.

                In the 90% of the cases when I drop new icons from Illustrator or when I create new forms in XD itself, I have to unselect the option of "Responsive Size" because it blows up my form while resizing.

                2 votes
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                  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                • Issues with Experience Generator XD Plugin

                  With the latest October release, you have given plugin support. I tried few plugins but few are not working.

                  Particularly, Experience Generator is not working. It is showing a pop-up but not showing any result. What is that I am missing here or is the plugin not completely ready. Is it a beta version which we are not asked but asked to test and reply back.

                  2 votes
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                    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                  • [Windows 10] Cannot rename artboards

                    1. XD ver. 13.0.12.14
                    2. Double-click to rename artboards or right click on artboards layer -> Rename
                    3. The selected old name can be typed
                    4. Stuck for a while

                    2 votes
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                      2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                    • Long Press for menu not working

                      I just upgraded XD V13 on iOS and the long press for menus no longer works. Long press brings up a dialogue "No Microphone Access....." How can I access the menu now?

                      2 votes
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                        limitation-with-workaround  ·  6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                      • [Win 10] Pasting objects stops working after a while

                        Windows version 10.0.17134
                        Adobe XD version 12.0.12.10
                        Creative Cloud Sync version 4.0.0.46

                        I needed to update the drop shadows on several tiles across several artboards, so I hit Ctrl+C and Ctrl+Alt+V to copy and paste the appearance of my desired tiles to the rest. After repeating the process, the paste command would stop working.

                        This bug extends to regular pasting. I can cut (and possibly copy) an object and its appearance, but I cannot paste it back onto an artboard. The only way to fix this is to restart XD, which gets very annoying if I have several documents open…

                        2 votes
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                          4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                        • pan

                          XD seems to get stuck in Zoom model for me and does not pan at all. I use a dell laptop with a touch pad and Windows 10. You tend to get stuck in Zoom and your work area/project totally disappears off screen. There is no way to get the pan feature to work so that you relocate your work. The only way I could get through the tutorial was to zoom in on parts of it section by section. I'm used to applications that zoom when you click the zoom button and then automatically stop zooming when you stop…

                          2 votes
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                            0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                          • IOS Add to home Full screen not working

                            iOS full screen not functioning in safari when adding prototype to home screen. Prototype opens from home screen with safari back, buttons and search bar etc

                            2 votes
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                              4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                            • Cannot see Reross-Quadratic Reross-Rectangular in downloaded Melanie-Hidden-Treasures-UI-kit-Reross even though its synced via Adobe typekit

                              1) Donwloaded Melanie-Hidden-Treasures-UI-kit-Reross
                              2) Opened the same in Adobe XD
                              3) Synced all the fonts which were missing
                              4) Being Synced all ready I still see the following missing Reross-Quadratic
                              Reross-Rectangular

                              Please fix to let me use the KIT or at least check how the applied font looks.

                              2 votes
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                                0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                              • can't use touch screen to navigate within project

                                Using XD 13.1.32.8. on a Surface Pro, with the latest update I cannot my fingers on the touchscreen anymore to navigate around the different artboards I have in my project. This was the only option for me to go left and right and zoom in / out quickly. That function is gone now and the only option for me to move between artboards is to zoom out until I see the artboard I need, select that one and change the zoom setting to 'zoom to selection' to get to this board.

                                1 vote
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                                  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                • Scaling a group of objects with responsive resize turned off does not work.

                                  Scaling a group of elements (text boxes and image) with the shift button held and responsive resize turned off does not work. The text boxes become misaligned and scale at different percentages after the group is made small and large again.

                                  1 vote
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                                    bug-filed  ·  8 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                  • "alt" key smart guide is not working

                                    "alt" key smart guide is not working.

                                    1 vote
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                                      bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                    • I cant export XD file to AE

                                      When I open the XD file the program show me the option for export but then when I click on it nothing happens.

                                      Its posible that some trouble with some plugin or animation inside of the proyect.

                                      1 vote
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                                        bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Effra - spacings not right

                                        When using your Effra Font in Adobe XD the spacing from the letters to the text box border is not right. In Adobe XD there is a space at the bottom, and it overlaps a bit on the top, whereas on the web there is a spacing on the top.

                                        1 vote
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                                          0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                        • XD pans while moving items on Magic Mouse

                                          I'm reopening this issue because in the last one, I wrote two issues, not just one, and it was removed because "What you’re describing is a workflow that is the case when using magic mouse. The workaround is unfortunately, not to use the mouse". I think that answer was for the second issue, not the first.

                                          To rephrase the issue: When I drag an item around the canvas (not necessarily to the edges of the window), I keep the LMB of my Magic Mouse down. But while moving the mouse, keeping the LMB pressed down, I probably rotate the tip…

                                          1 vote
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                                            0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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