Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Error 44?

    Hi again,

    I contacted Adobe yesterday for an systematic error 44. I followed your advices but they didn't work.

    I've tried to create a tiny prototype (only 3 slides with a unique link between them) and that's work!

    So good news for you : that's not a systematic bug. So this could be my prototype who create this error 44.

    What can i did wrong? (My prototype -> 7 355ko)

    3 votes
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  2. [Windows] Data corruption

    Lately I have noticed when I come back to a save file and open it, it will display a message saying it 'could not load the specified document'. On further investigation I found the file now contained 0kb of data.

    This has happened twice now, luckily I had back-ups of the files otherwise I would have had to start from scratch.

    Please see attached file for investigation

    3 votes
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  3. MoAppCrash on 0.6.16.7

    1: 0.6.16.7_x64 Windows
    2: Download app and attempt to run it
    3: App opens
    4: App hangs, blank, for roughly 10 seconds before force closing.
    5: See attached for Event Viewer report

    Problem signature:
    P1: Adobe.CC.XD_0.6.16.7_x64__adky2gkssdxte
    P2: praid:App
    P3: 0.6.16.7
    P4: 589fc63f
    P5: combase.dll
    P6: 10.0.14393.953
    P7: 58ba5954
    P8: 80010108
    P9: 00000000000ac847
    P10:

    3 votes
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  4. XD view freezes upon selecting Prototype mode

    I'm using XD on windows 10. Not sure of the version but current as of 3/3/17.

    1. Open any design, new or existing.
    2. Select "Prototype" in menu.

    Expect to be able to edit stuff.
    What actually happens is that the viewport freezes. The sidebars still updates, e.g. if you zoom in / out or draw objects on the screen and try to select them etc. the sidebars will still show object properties / zoom % etc. and update as expected.
    Expected result
    Actual result
    XD file, video or GIF capturing the issue (optional)

    3 votes
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  5. Adobe XD crashing when loading tutorial

    After having some trouble installing XD (installer stuck on 44%) I finally got it up and running. When trying to load the tutorial file however XD showed a white screen and didn't look like it was loading anything, instead of opening the file. I tried opening the file a few times. Sometimes it just didn't open and sometimes it was stuck for a few minutes and then closed XD. I'm currently running on Windows 10.

    3 votes
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  6. Links not working on repeat grids longer than page ( ver.0.6.8.6)

    I have a repeat grid (on an ipad artboard) with links to other artboards coming from individual elements within the grid. This seems to work fine until I edit the height of the artboard (to make it scrollable).
    I tried doing the same thing on a new project - steps taken were...
    1) create 2 artboards (I used the default ipad dimensions)
    2) create a shape (or import an asset) and create a repeat grid with it.
    3) In Prototype mode, go into the grid and select one of the repeated assets - drag a wire to the second screen. …

    3 votes
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  7. XD doesn't work

    After opening XD I can only create a surface and change the color. No drawing tool, no text, nothing works. I can't create a grid. How do I make it work?

    3 votes
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  8. Create Text Outlines in Illustrator then Pasting in XD Causes Path Distortion

    I use Illustrator to turn text into outlines (mostly with FontAwesome) but I did test this out using a few different fonts, I was able to produce the same results. The outlines look crisp and perfect in Illustrator, however when pasted into XD the paths seem to get distorted. You can't really tell until you are zoomed in to 6400%. The weird thing is that it's intermittent. Most times that I've tried to copy and paste any of the FontAwesome caret icons (outlined from Illustrator), I get jagged edges in XD. Occasionally it will work perfectly (no jagged edges)

    3 votes
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  9. Installation on Windows fails with exit code 183

    Attempting to install Adobe XD CC with Creative Cloud results in the following error:

    ---

    Exit Code: 183
    -------------------------------------- Summary --------------------------------------
    - 2 fatal error(s), 0 error(s), 1 warnings(s)

    FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'UWPAssets', version:1.0.12.19
    FATAL: Error occurred in install of package (Name: UWPAssets Version: 1.0.12.19). Error code: '183'
    WARN: Program "C:\Program Files\Common Files\Adobe/Adobe XD CC/CSDKConfigurator.exe" failed with exit code: -1
    -------------------------------------------------------------------------------------

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately, error 183 is a pretty generic installer error with a number of different solutions. Here are some of them:

    In general, these errors are best triaged in the Creative Cloud Download & Install forum: https://forums.adobe.com/community/download_install_setup/creative_cloud_faq

    Thanks,

    -Elaine

  10. Adobe XD Share Online

    When i try to share i get stuck in the middle of process with error 44 (attached)

    2 votes
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  11. Prototyping Interactions Randomly Disconnect

    I have around 17 artboards with many prototyping interactions set up between them. My problem is that I keep finding random interactions that have become disconnected. I fix them, preview my prototype, only to find other interactions that have become disconnected. It's like an endless cycle. I am afraid that when I present this to my client that the prototype simply will not work suddenly during my presentation.

    2 votes
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  12. Adobe XD Windows 10 (with 10th Anniversary update)

    The application does not open after "Open" is selected. On the screen, it flushes a frame and immdeiately close again.

    2 votes
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  13. 2 votes
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  14. Adobe XD shows a pop-up with an unknown error/warning after save win10

    When I save a document Adobe XD display a blank pop-up wit a error/warning icon.

    I am using win 10.

    2 votes
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  15. Crash on Android mobile XD

    HEllo;
    since mid june I have noticed strange behaviour of Android Adobe XD client.
    version of Adbe XD = 1.2.3
    Bug: when loading project from clout - loading stops at 71% and after 30 seconds - application crashes.
    I have tested it on several phone - it heppens on all of them.
    The XD project is quite big - about 55 MB. there is about 20 FullHD pictures.

    I will appreciate any help.
    regards
    Artur
    ps. I can share with you the account information - so you will be able to diagnoze the file

    2 votes
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  16. error 44

    Just updated XD today 15 June. XD use to publish prototyping links but now it is not :( I keep getting can't upload due to error 44 popup, refer to attachment).

    Have done this with files of numerous sizes and none of them are publishing. Also tried different internet connections. I am using an windows computer.

    2 votes
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  17. Cannot drag the first symbol

    I cannot drag the first symbol from the symbol box.
    (the latest XD for mac)

    2 votes
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  18. Crashes on Launch / New / Copy-paste from Ai

    Patched at May 17, and doesn’t launch anymore.
    Than I’ve tried to open .xd project – and it opens, but when I am trying to create “New” project from the app, it automatically closes.
    And there is no error, just white screen and closed.
    Same when copy/pasting from Illustrator.
    OS - Windows 10
    Before May update it worked just fine, without any crushs.
    No crush logs or anything - tried reinstall, it doesn't help.

    2 votes
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  19. error 44

    Hi, I am using Adobe Experience 0.6.24.10 beta when I ever I click on "Create link" button it show error 44 I'll try different suggestion Switch to another network Sign out and then sign in again But none of theses suggestion work can you please help Thanks

    2 votes
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  20. Trouble Re-Installing Adobe XD

    Today I began to receive an "update app" message for Adobe XD (Beta), followed by the application shutting down. I uninstalled the app since I was unable to find a way to update the app, and when I went to re-install XD, nothing happens. I am working on a MacBook Pro system. Is there a way to re-install the application? I originally downloaded XD during February of 2017.

    2 votes
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