Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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  1. Slow performance, Xd June 2019

    After updating to Xd 20.0.12.10 the application becomes very slow.

    Upon starting/restarting the app it's responsive. However, after running for a few minutes it becomes unusable slow.

    44 votes
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    bug-needs-more-info  ·  20 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Continuous lagging/ freezing when working in Design mode

    Version: 16.0.2.8 Creative Cloud Sync 4.2.0.25

    Running on:
    macOS Mojave v10.14.2
    Processor: 4GHz Intel core i7
    Memory: 32 GB DDR3
    Graphics: AMD Radeon R9 2048MB

    Hello,

    When clicking on images, text boxes, menus or scrolling around the screen, everything lags/ freezes for a few seconds before catching up with its self.

    To reproduce the issue: open a working file and click on menus, text boxes - anything interactive.

    The issue seems to be intermittent and varies from making working in the app impossible to just being a bit of a hinderance - most of the time it's somewhere in the…

    9 votes
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    bug-needs-more-info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Frequently Freezes when editing text

    Most of the time XD freezes when I edit text

    8 votes
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    bug-needs-more-info  ·  9 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. too much RAM Consumption

    Hi, I'm using adobe Xd on windows PC. I have been noticing the RAM Consumption by Adobe is getting higher and higher with every update. And Now it's even higher than Google Chrome. I have attached the snips below that show the document that is opened and RAM Consumption details in the Task manager.

    My PC Specs are:

    - Lenovo Thinkpad Yoga 12
    - Windows 10 Pro (Version 1809 - OS Build 17763.503)
    - 8 GB RAM
    - 500 GB HDD
    - 4 Ghz Intel 5500 HD Graphics

    7 votes
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  5. Slow performance since update in June 2019

    After update in June, Performance went down on bigger files, with more items. Its unusable and taking some of the files and moving them to a new document still makes the new file slow.

    I dont know what causes this but its unusable.

    Typical performance crash:
    Moving item, pressing esc after typing.

    What i tried:
    - Clean save
    - Removing all plugins
    - Reinstalling Adobe XD
    - Format iMac

    None of above worked.

    4 votes
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    bug-needs-more-info  ·  6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Memory leak in latest (july 2019 release) release

    Windows 10 Pro(x64)
    i9-9900K 64GB RAM
    Geforce RTX 2070
    fresh windows start.
    1. Start Adobe xd
    2. Open latest project file (a 40MB file).
    3. In Task manager > process > Adobe xd
    memory: 2GB & steady
    CPU usage: 0.01%
    4. Do nothing at all, let the workstation untouched for a while (35min).
    5. Go back to workstation:
    Adobe XD memory: 12GB and growing
    CPU usage: 12%

    4 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Adobe XD suddenly keeps freezing after the latest update

    XD keeps freezing after the last update. It seems like its trying to save on the background while transforming or moving an object or just about anyhting in XD. And when i quit the program it asks me to save, I agree and poef. Instant result. The freez vanished. The freez seems some sort of buffering or so.. Some mouse options also get stuck and I cant copy, paste or delete things while its freezing.

    4 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Dennis:

    Are you still seeing this problem? If so, it would help me to better understand what’s going with the following info:
    - XD version
    - OS version
    - Creative Cloud userID
    - Enable crash dumps and share the file, https://helpx.adobe.com/xd/kb/how-to-generate-crash-dump-on-windows-machine.html

    You can post to cloud storage (Dropbox, WeTransfer.com, etc) and email to xduv@adobe.com

    Thanks!
    Nina
    Adobe XD

  8. XD Crashes after sleep, no error dialogs on wake.

    XD crashes when laptop goes to sleep. Most times though when laptop wakes XD has already crashed (I don't see if crashing).

    Steps to reduce:
    - Leave XD open when either manually going to sleep mode or leaving laptop to go to sleep mode
    - When waking the machine other open programs are still open but XD is not.

    I have a similar issue. Most times though when laptop wakes XD has already crashed (I don't see if crashing).

    XD version: 21.1.12.3
    OS: Windows 10 64bit 10.0.17134
    Intel i7 Core
    16GB RAM
    NVIDIA GPU

    Application log:
    Event 1002, Application Hang …

    3 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. autosave severely hampering performance.

    OS: Windows 10 Pro Version 1809
    XD: 21.1.12.3

    The Auto save feature appears to be slowing down XD to the point where I cannot interact with the software. It often takes a minute for it to save the file and then recover from freezing.

    Once I begin making a slight edit to a components location, or even double clicking a component this prompts XD to begin saving and results in the software freezing again.

    I have tested this on multiple documents, including new documents not saved to the cloud and it still occurs. It appears when the small asterisk is…

    3 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. Resizing window does not resize work area

    When moving XD across monitors and trying to resize the window for the larger screen, black bars appear in the space and does not resize the working area. I've attached before and after screenshots.

    3 votes
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    bug-needs-more-info  ·  4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Constantly unresponsive after June 2019 Update

    Adobe XD becomes unresponsive for about 5 seconds every time I'm moving and selecting items within a group.

    System specs:
    - Windows 10 Enterprise
    - Processor: Intel Core i7-6820HQ CPU @ 2.70GHz 2.71 GHz
    - RAM: 32GB
    - 64-bit

    2 votes
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. XD Crashed - had to redo all UI amends on project

    When I made changes to some UI on a web project, I tried to save the file and update the XD link under Share > Share for Review. During this update, the process of updating stopped at 30% and asked me to create a new XD link!

    Another unexpected situation happened after when I tried to save the XD file and it froze. So I had to re-open the XD file and make all my UI changes again!

    2 votes
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    bug-needs-more-info  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  13. Latest XD release - Changing color of text causes slow animating effect and extreme use of system resources.

    There are other issues related to this problem I noticed.

    When saving a screenshot using the mobile app on the latest ios. The text boxes that have color applied to only one word (the rest of the word are white), only exports the png with all white text.

    The performance of my machine is definitely good enough.
    1080 GTX
    I-7 4ghz
    happens with both local storage and cloud storage
    turning off cloud file sync has no effect on the bug
    XD is the latest version
    Latest windows update

    2 votes
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  14. I can't open XD

    When you try to open it, it just crashes and closes

    2 votes
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. [macos 10.14.2 Mojave] Macbook pro trackpad slow and laggy performance when using pinch to zoom

    1. Version of XD

    14.0.42.14

    2. Open Xd file with 60 artboards, try to pinch to zoom in and out.

    3. pinch to zoom should work without any lag and from the first pinch gesture

    4. actual result is it takes at least 3 to 5 tries for Xd to recognize my pinch action to respond, which results in a laggy and frustrating experience.

    Additional info:
    tried pinch to zoom on Photoshop, works flawlessly

    2 votes
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    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  16. Re-ordering layers stops working

    Sometimes trying to move layers it simply won't work. Layers stay frozen in place. Have to close and re-open the app.

    And whenever this happens when I quit the app I get an error message saying "XD currently used to share content", which doesn't happen when I normally close the app. (Win10 only, haven't had this happen on my mac)

    2 votes
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  17. Published link not fully previewing

    Preview link is not showing all components? But shows them on the document and displays fully in the "play" button function

    2 votes
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  18. High CPU usage during idle

    Version of Adobe XD: 12.0.12.10
    OS: Windows 10 Pro (1803)
    CPU: Intel i7-7700HQ
    RAM: 16GB

    This is a duplicate of https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/19836358-high-cpu-usage-during-idle but that bug is listed as inactive and is not able to be voted on or added to.

    Everything runs fine when I am using the computer, but if I close the display while the laptop is plugged in and not sleeping then XD takes 30-40% of the CPU and runs the computer HOT. This is a problem if I just set the computer down on the arm of a couch or chair and then come back to find…

    2 votes
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    3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings James:

    Appreciate the link to earlier issue post. I did some digging on my end and found the problem reported there has since been fixed. Thinking that what you’re seeing may have a different root cause.

    Some questions to help with figuring this out:
    - How did you determine XD CPU usage if the laptop is closed?
    - Is anything else running aside from XD?
    - Is XD the focus app when you close the laptop?
    - Do you note this issue in other cases (like if XD is idle and laptop is open)

    Thanks!
    Nina
    Adobe XD

  19. Adobe XD open and closes, don't start.

    Hi. After every actualization my Adobe XD open for a while and then, he closes before even started. So, I have to
    uninstall and install the drivers of my graphic card, every single time, is very annoying.

    So, what can I do to this won't happen again?
    P.S: My drivers are always updated.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Huge memory leak after pasting an artboard in an artboard name field… by mistake

    I wanted to change an artboard, so I copied its name and deleted it. Then, I duplicated another artboard (⌘+C, ⌘+V). I didn't realise at first that I an entire artboard was in my clipboard so I went to paste it in the name field of the new artboard (on top of it, not in the side panel) 😬
    The software froze, my computer started ventilating loudly, and after a minute or two, the software was using 18.59Go of memory 😳

    Infos:
    - I am using the latest version of Adobe XD: 21.2.12.3 (Starter)
    - I have a MacBook Air…

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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