"This was created with a newer version of XD" error on Cloud Document
I just updated my app to version 20 (220.127.116.11), and now I'm getting this error on a cloud document. There is no update available, and the file was not created or edited in a newer version than this (as I believe it is the latest version). Would love any insight, as this is a work-stopping bug! I've tried reinstalling XD to no avail.
We resolved this directly. Closing the report.
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Another update: my entire team is having this issue, as well. Nobody can open the file :(
Update: I reverted to a previous version of XD and got the same errors. So I re-updated to the latest version and am *still* getting the error. I haven't even opened this file in 2 weeks since i've been out of town, so there is no way it was even opened in a newer version of XD.
Another update: a complete uninstall/reinstall of XD did not work either
Nope, I'm still getting an error whenever i try to open a cloud document, or whenever a local document is referencing a cloud document's linked assets.
Not trying to be a jerk or anything, but this is severely impacting my work (and is definitely not helping with my fears of moving our documents to the cloud). What can I do to help in finding a solution?
I'm also getting this error in files that had been using linked assets from a cloud document. I'll try restarting! I am not sure which version of XD I updated from...whatever the last one was.
Raksha Shetty(Adobe XD) commented
I am unable to reproduce your issue in the latest version of Adobe XD.
Can you please mention the previous version from which you upgraded to 18.104.22.168 ?
Also try restarting your machine and open the files that are designed in earlier versions of XD
If you have any further queries kindly revert
Raksha Shetty(Adobe XD)