Bug details

← Adobe XD: Bugs (Read-Only)

Design Specs shows only a black screen on multiple artboards, although all assets seem to still be there.

I'm having a bug in my published Design Specs document. (the prototype is fine). My document contains artboards for responsive sizes... Desktop and Tablet are fine, but when I try to view the mobile sizes, a strange black screen pops over the design. I've tried republishing with the same link, and even a new link (& for kicks, saved the original XD file under a new name and generated a new link) – and bam, greeted by that same black screen of death. :sob:

I've checked other recent docs that I've published Design Specs for and they are ok. I've double checked the fine to make sure no black screen is on the file itself. Interestingly, clicking anywhere on the document will show the asset specs, even though all we visually see is black.

https://xd.adobe.com/spec/4ff39ac5-a1d9-4868-4c41-c96d7d78e947-39c2/

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Cathi Swanson shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Aasma Garg commented  ·   ·  Flag as inappropriate

    Hi Cathi,

    Sorry for the inconvenience caused.
    We have pushed a fix for the issue. Can you please verify it on your end ?

    Thanks,
    Aasma Garg
    Adobe XD

  • AdminHarish Narayan (Product Manager, Adobe) commented  ·   ·  Flag as inappropriate

    Hi All,

    Quick update on this one. First of all apologies for the inconvenience caused. I acknowledge that this is a bug in design specs and the team is working on a fix for this issue. We will roll the fix for this as soon as possible.

    In the meantime, would be great if you can send over the actual files for us to have a look at and test the fix. Please send in your files to me at hnarayan<at>adobe<dot>com

  • Ana Crusis commented  ·   ·  Flag as inappropriate

    Same problem with tall mobile versions of website layouts. Never works on design spec share links. Latest Mac Os X and XD, any browser. It's black or distorted when more than 5000 something px tall.

  • AdminArpitha (Software Engineer, Adobe) commented  ·   ·  Flag as inappropriate

    Hello Cathi,

    Thanks for reporting the issue. Unfortunately the link you have sent I don't see black screen.

    Can you please clear the browser cache and try. If it does not solve the issue please provide some details:

    1/ Which browser are you using?

    2/ Which OS and details.

    Regards,
    Arpitha
    AdobeXD

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