Can’t save document (Error 49)
One of my cloud documents can’t save. The problem is that it’s the one that has all my "master" components and from this one I link all components to my working files. I suspect there are some corrupt components that started causing it, is there a way to narrow it down?
I can send the logs too.
I’m on the latest May release.
I'm having the same issues. I have rebuilt my master and working file that is connected. It worked for a sec and then started throwing the error. I work for an enterprise and this is extremely frustrating to constantly have to keep sending new links because of the random errors. Also others are working from my files, this needs to be addressed as the bugs and link issues are affecting their files
Same problem. What worked for me was creating a new link (just changing the URL, did not need to create a new file). It took awfuly long though...
What worked for me was creating a new link. It took awfuly long though...
Ashley Powell commented
I had the same problem and I figured it out by just creating a new document in Adobe XD and copied the art-boards from the existing document and pasted it on the new document and it worked!
Same problem here! I'm working on the latest v24.
In may case, I also have a strange issue with components: if I create a new component it appears all white in the components menu and then prevents from adding the already existing components to my file.
This is a huuuuge set back.
Can’t save a XD Cloud Document (Error 49).
This ONLY happens after I choose to import the Assets from my Design System XD file the is also a Cloud Document..
Could the problem be , because they are both Cloud Documents?
Please advise what the workaround is....
Riley Brown commented
Same problem here. Getting it in different files, even after the latest update.
I've had to remove all my file from the cloud and store them locally. None of the solutions given have solved it, and even if they had, going through for each file is a pain.
Started happen again to me in past several days. Really frustrating.
Just adding my voice. Same problem. I guess it is copy and paste time!
Frustrating.... Same issue with my whole team. Cannot even make more progress in the project we are leading. GG Adobe XD...
Such a basic issue.
What is going on?
Alexander L commented
Having the same issue, this is insanely frustrating. The only solution I've found is to uninstall everything, creative cloud as well.
This works for a short while (1-2 days) sometimes less, then is starts up again.
I'm having this issue as well. I get Error 49 every time I try to save my file, which has my master list of components, colors, etc. so it's a major hassle.
I've tried saving a local copy, then re-saving as a cloud file, and I get the same issue. The top application bar perpetually says "saving" and it seems to save my changes when I open the file on my computer, but when one of my team members opens the file, no changes are reflected.
This is extremely frustrating, to the point where I can basically no longer use XD because days of work appear to get lost, continuously.
I'm on v 184.108.40.206, Creative Cloud Sync 220.127.116.112
Seems to be solved after last XD update in my case. 🤞
Carl D commented
Happened to me twice so far. I've created a UI Kit xd document that lives on my cloud and that I've used in across multiple XD files. One day just started to get that error and I didn't do anything more than just saving like usual when I make changes. Feels random...
Probably not going to use the cloud for global ui kit and linked components anymore until this is fix. Once I get this error, I can't make any changes unless I unlink component which defy the purpose.
Have a Master file that isn't very large. Maybe 10 MB in size, but there are about 60 components in it that are linked to other files. I've shared the document with another user and he added some designs from one of his personal files. This created red linked components.
If I leave those alone and do nothing, the file saves fine, but the second (THE SECOND) that I interact with those components, specifically attempting to delete them or make them local (so I can keep the component library clean and ordered) I get Error 49.
And there's no way back from Error 49 for me. I've tried deleting temp files to pull the cloud copy back in fresh (since the change was not committed) but that doesn't work. I've uninstalled and reinstalled CC and XD (which is a sh*t show since Adobe can't get their install agent to work properly on Windows 10).
The only thing that solved my issue was REFORMATING my computer. I went back to GROUND ZERO.
And then today I was cleaning up the component library and accidentally had clicked on one of the red components as well. When I made the batch local...you guessed it...Error 49.
Really getting tired of this.
I am currently having the same problem across different files. Is there a fix to this? When I copy and paste into a new file, it erases all the comments and I have to re-do it...this has happened 2-3 times in the past few days. It's very inefficient and time consuming to have to re-do work.
I am getting this error when trying to save one particular cloud file. It is a master components file for a quite big project so this a serious problem for me. Have tried all possible solutions but no luck.
Rushing Haise commented
Somehow I just had this same issue and ended up fixing it.
I was getting the same error trying to update my asset library document. I have it linked to my design file. When I went to change an element and save it, I got "The file could not be saved. Please try saving again (Error: 49)". The asset didn't change in my design document—however, if I went back to my cloud document and opened it either through the XD menu OR "Edit Master in Source Document" the changes were there.
Anita Subedi also suggested trying to rename the file. I renamed my cloud file and got another error, but the file kept the new name.
I decided to try something else; I saved the library document to my desktop as a backup and resaved it as a cloud document with the original file name. When I relinked it to my design file, everything started to update again.
Hope that helps.
Simon Dybeck commented
Hi. Having the same issue. Saving a local file works fine but everytime I try to save my file to creative cloud i get error 49. I feel like this has been an issue since the small update that came around june/july. It seems to be an issue only for my Master document (the doc i link other documents to)
That release also fucked up linked assets (for example some assets that are linked show red even though they was just added by linking a document)