Artboards vanish when dragging between dual screens
XD Version 220.127.116.11
On MacBook Pro 15" 2017, MacOS Mojave 10.14.4
Connect 2nd screen
Open XD file with multiple artboards.
Drag X window from laptop screen to 2nd screen.
Artboards vanish and left with grey background.
I have this issue every time I drag the artboard between screens. Before I could just open XD in the second screen to solve the problem but this does not help anymore. Severe bug!!! Since I can only work om my laptop.
I'm having a similar issue. For me, the visible area becomes a small sliver at the bottom of the window. This happens after locking my screen and returning. The only way to fix it is the close the XD document and reopen.
Macbook Pro 15" 2017 with macOS Mojave v. 10.14.4
Connected to 2 Lenovo ThinkVision T24i-10 (HDMI to Thunderbolt adapter)
The screenshot shows the area that becomes the new viewport at the bottom
I am having the same problem. It does it less in the latest version (18.104.22.168) but it still does it. Especially when connecting to an external monitor, viewing your doc on the external monitor, disconnecting from the monitor then connecting again. Drag doc from internal to external and the dartboard content disappears.
OS X 10.14.4
AdminLalita (Admin, Adobe) commented
We tried this at our end but couldn't recreate this. Could you please share more details of the set up you have?
I tried with Mac 10.14 on Macbook Pro 13 inch connected to Dell monitor 23 inch with HDMI cable.
Look forward to hear from you, so that this can be investigated further.
Pavel Cerny commented
I had the same issue. But it disappeared with the latest update. Now running without this issue on this setup:
macOS Mojave 10.14.4
Ken M. Haggerty commented
I have what I believe to be the same or similar issue. I think my issue began after updating my MacBook Pro (9,1 — Mid 2012, Retina) to macOS 10.14.4.
- When I increase the size of the Adobe XD window, the additional workspace area appears black. This happens almost always.
- When I decrease the size of the Adobe XD window, the workspace stretches without resizing the workspace viewport. This happens less frequently, and when it does, the horizontal scale streches (i.e., not the vertical axis).
This happens when working on external monitors / projectors where the resolution is greater than the MacBook Pro's built-in screen's resolution.