Thumbnail preview of prototypes not updating
When a change is made to the home artboard file of an XD file, the change is not reflected on any of the thumbnails that are displayed on assets.adobe.com or when opening XD and browsing the "Cloud Documents".
Since Adobe XD doesn't allow transferring XD files from one team member on the account to the other, I pre-create the XD file under my account and share it with my team members. This is done to avoid any losses of assets when their Adobe account is closed when their contract with us is over.
I create the file and it has a blank artboard, then I upload it to the cloud and Share for Edit.
The thumbnails on the cloud and XD app continue to have the blank white artboard rather than all the designs that were added to it. Even if I don't start with a blank artboard and start with a design, if that design changes then it doesn't reflect on the thumbnails. This makes it very confusing when designs change and the thumbnails don't, leading the user to believe the document is outdated.
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Thanks for reporting the issue. I need some information.
1/ Which XD version are you using? If your not using latest please update the new XD, as this bug has been fixed.
After update if still does'not work please provide me the file (sannappa_AT_adobe_DOT_com)