Bug details

← Adobe XD: Bugs (Read-Only)

creative cloud libraries doesn't load in XD

XD 17.012.11 / Win 10 (1809)
I have tried to do all steps https://helpx.adobe.com/de/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html but nothing work. In other applictions the libraries works well.

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  • MJH commented  ·   ·  Flag as inappropriate

    Me too. I tried all solution but not working even I re-install win10 but I have same prob.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hello Arpitha,
    many thx. What I have done:
    Tried new version of XD 18.0.12.9 / Win 10 (1809) same problem. Re-installed windows and adobe cc incl. XD ...same problem. Tried on other pc XD 18.0.12.9 / Win 10 (1803), same problem. Tried on other pc XD 18.0.12.9 / Win 10 (1709)., no problem. I think it is a problem with Win 10 (18.+)

    BW
    Jochen

  • Arpitha commented  ·   ·  Flag as inappropriate

    Hello,

    Thanks for reporting the issue. We are not able to reproduce the issue on our end can you please update new version of XD.

    If you still have issue let me know.

    Regards,
    Arpitha
    AdobeXD

    Are you installed pre-release XD?

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