[Win10]Not launching anymore after newest update
After I installed the newest update of Adobe XD on my Windows 10 system it is not launching anymore. The window closes half a second after it opened.
Or the other case it that it opens for 10 seconds as "white screen" where the window is loaded and nothing is shown.
I suggest you try the following:
- Follow troubleshooting steps here, https://helpx.adobe.com/xd/kb/after-launch-adobe-xd-shows-white-screen-and-crashes.html
- Use Creative Cloud cleaner to resolve installation issues, https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
If issue persists after the above, please run log collection tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html & share the file.
Jan Schneider commented
I am using Windows 10 Pro 64bit, version 1809, build 17763.316 (the latest official released)