Live Link slow/non-functional performance across all browsers and different computers.
Hello, our live link prototype does not function properly. Clicking on linked elements in the live web preview does nothing, even though the hotspots show up as clickable. When we try to flip through pages of our wireframe via the pagination at the bottom, there's a huge lag on clicks and then the prototype will shoot forward 6 pages suddenly. As it stands, this live link is non functional; we can't use it to collaborate or gather feedback from non XD users, and as such it renders XD useless for us.
I have the latest updated version of XD. This issue is not specific to any one computer or browser; it happens on multiple computers and browsers, as it's an issue with the live link and not the native file. The native file prototype performs fine on our native computers, but the collaborative live link does not.
The wireframes are made up of simple vector shapes and text; no large image files or complex design elements. This shouldn't be a performance problem.
This is definitely an issue with the file size and handling live link performance through XD, as the live link performed well when we only had 2 pages wiremapped out. Advice or solutions please.
AdminMuthukumar S (Admin, Adobe) commented
Thanks for your report and sharing the environment details in which issue occurs.
Can you provide both (2 pages, All artboard's) the prototype links here in this thread?
Edit: The file size is only 2.2MB.
The pagination seems to only settle on smaller wireframes with only a couple of items on them. It definitely seems unable to load larger wiremaps even though the file size is still pretty small.
My laptop specs (because someone is going to ask for them, even though this isn't a computer issue but a live link issue) are:
MacBook Pro (literally a month old.)
2.6 GHz Intel Core i7
Graphics: Radeon Pro 550X 4096MB and Intel UHD Graphics 630 1536MB
I have 402GB of storage available out of my 500GB
Everything is updated. Again, this laptop is only a few weeks old, brand new, specced for high graphics demands and design work.
Also this problem occurs across multiple computers, since it's a live link.