[Windows 10] Adobe XD closes itself when Windows go to sleep
Version of Adobe XD: 18.104.22.168 (Starter)
Steps to reproduce the issues:
1. Open Adobe XD on Windows 10 machine
2. Leave the machine until it sleeps for certain amount of time, which I'm not sure how long
3. Wake Windows up and Adobe XD magically disappears from the taskbar
4. Attempt to re-open Adobe XD will result in fresh session which previous work is not resumed.
Expected result: Able to resume Adobe XD work after a moderately long sleep of Windows 10 machine.
Actual result: Adobe XD closes itself after a moderately long sleep of Windows 10 machine, attempt to re-open Adobe XD results in fresh session, any previous work is not resumed and might not be saved.
What version of Win10 are you working with? Do you have other applications running at the same time?
Can you run the following tool to collect system logs? https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
In case it’s a crash, can you enable and share crash dump files? https://helpx.adobe.com/xd/kb/how-to-generate-crash-dump-on-windows-machine.html
I have an same issue of XD closing when Windows 10 goes to sleep. On opening XD it opens up to the app dashboard showing recent files, with the last opened design file with an asterisk, denoting the file is not saved, although last file changes are still there.
Windows 10, OS build 171134.648
Adobe XD Version: 22.214.171.124