File open is blocked and open recent files is not working, How will i open UI kits file and copy from there?
Hello Andrea -
Have you had a chance to review the questions and steps suggested by Mihnea below? I’ve seen other reports from users where this issue was addressed by logging out and back into Creative Cloud app.
If you still see the issue post further.
Andrea Ruskin commented
I also cannot open files, I can see and open recent files and create new files but cannot choose open from the file menu when I start XD. I am on MAC OS 10.12 Sierra, XD 188.8.131.52
AdminMihnea Ovidenie (Admin, Adobe) commented
Have some questions in addition to the ones already asked:
* what version of XD are you running?
* i assume you have OSX 10.11 but please confirm
* does the issue happen every time you start XD?
* are you signed in with a creative cloud account?
* are you able to create a new file and draw something there?