Can't open multiple .xd files at the same time.
- Adobe XD 126.96.36.199
- For example, I have 2 xd files, let's name them 1.xd and 2.xd. If I open 1.xd, I can't open 2.xd at the same time. Tried to open 2.xd, can't open 1.xd as well.
- 1.xd and 2.xd should be opened at the same time.
- Only 1 file can be opened at a time.
Please read through the troubleshooting steps which describe in detail how to resolve this scenario.
If you find the issue is different than the one described, please open a new report.
12 commentsComments are closed
This is happening to me as well now, is this bug being worked on? I've restarted the app, i've logged out and logged back in, I've uninstalled the app and reinstalled it, I still can't open two files.
Same thing happening...! Can't open more than one file from local Drive aswell, or from the "Open Recent", or the "Open" command.
Also only 1 file is listed under "Window" tab...? unlike earlier :(
its become BUGGY all of sudden...?????
Ayesha Patel commented
Facing the same issue on macOS High Sierra
Same issue on mac with the latest version (updated 4 days ago), Doesn't give any error or any message Just doesn't do anything when trying to open a new file from recently opened list or directly form my documents.
Also still logged in to Creative cloud.
Ahmad Alim Fathoni commented
same problem here, when I open the second one files, it just gives me blank white area
Can't open multiple files here either.. on the fall update on windows.
After forcefully installing the latest display drivers, I have less crashes but I am still unable to open multiple files. This is kind of ridiculous.
Turns out that if your account is disconnected from the creative cloud app, you can't open multiple files, or access your recent files. It is something that wasn't there in the beta version. I hope it will bring out a clue for other users if the issue is the same. Thank you!
It's also not showing some of the recent files, in the recent files menu. Like it can't be read for some reason
I can't open neither since this morning. I was working on one page, and I needed to open a second file and it never opened. It's not opening any files. I thought at first it was because it was on a cloud based server, but even after downloading them on local space, I couldn't. I had to uninstall and reinstall the software. The problem persisted still. There's always one file I can't open.
Can you say specifically what actions you're taking to try to open the files? There are many ways to open files: drag onto Dock icon, double-click (for Cmd-Down arrow) in Finder, use File > Open menu and then select two items, etc.
There has no error message pop-up when I tried to open the second file. The only thing that happen is my XD icon was jumping on my dock (like he's trying to open my file) but then nothing happened. Same result when I try to open from recent files.
Right now the only way to open multiple files is using cmd+n then drag the file in.
Any inputs please let me know, many thanks in advance.
According to your question:
1) Yes, I can open both files separately.
2) "Open" menu and Cmd+O are fine but when I choose 2.xd to open, the file doesn't open.
3) This happens with any 2 files not only these specific files.
4) Cmd+N and drag the file in is my temporary troubleshooting right now. This method can open multiple files but as we know, this isn't how they work.
5) All files are located on my SSD.
Many thanks for your prompt reply, any inputs please kindly let me know.