Font missing while device preview using Adobe XD App on IOS and Andriod
Font missing while device preview using Adobe XD App on IOS and Android device.
I checked all the scenario like Missing font on my desktop, Synced with Typekit and all. But I still getting the font missing warning while device preview. My XD application is upto date as well and all the font is synced and installed on my desktop and Typekit as well. But again i am getting this issue. I am using Open Sans Family and Myriad Pro Family, but non of these working.
I post my concern so many times on Adobe Foru, but didn't get any resolution.
I am very frustrated now. It would be great If you can help me on this issue.
As we haven’t seen any activity on this bug in three months, I’m marking this bug as inactive. Please do feel free to file this bug again if you’re still experiencing it!
Have similar problem
Having a similar problem. The error message is saying that my fonts are an unsupported format.
My fonts are Postscript Type 1. Should they not be supported?
I’m having the same issue, Proxima Nova Condensed (a Typekit font) shows as “missing” when I try to view the doc on the XD mobile app. I open the doc in XD, it says it’s syncing, then it says missing. The error message is “one or more fonts used in this document cannot be displayed on this device. A default font will be used.” Then it lists all the fonts that couldn’t sync. I have tried going into the XD app’s Synced Fonts and adding them, I try to click the download cloud and nothing happens, or I check off which ones I want individually, hit sync, and it doesn’t work. I work on a pc but I have an iPhone, if that helps at all. I’ve never been able to view any of my synced fonts and it’s a huge issue, one of the main reasons I am forced to go outside the app instead of the seamless viewing experience that’s advertised.
I just updated Adobe XD (Dec. 27, 2017, 9:21 PHT) and suddenly the Myriad Pro Family I'm using has been replaced except for Myriad Pro Light. It used to be in Preview mode only (the problem) but now the fonts on my design document changed as well.
Did Adobe deliberately remove the Myriad Pro Family font weights from XD (except for 1: Light)?
I tried to reproduce this scenario. So when I open a file from CC which has Open Sans (Google Font/ Sans-Serif) & Myriad Pro (Typekit / Marketplace font), I get Missing font dialog. This is because like Chris explained we have licensing issues with fonts. Also fyi, the default font on android is Roboto
But you can see your expected fonts while previewing your file via USB.
AdminChris Nuuja (Admin, Adobe) commented
Can you post a screenshot of the error message you get? There are several variants of errors for transmitting Fonts. 'Font Missing' should only be used when the font in question is not actually installed on your desktop. If you are sure that font is installed on desktop, you should not be getting this exact error message. You might get a different one, though. The font might be installed, but its permissions flag forbid sending it over the usb to another device, or the font might not be supportable on iOS (Postscript Type 1 is an old format for fonts which is not supported by iOS). In these cases, the error string would say something different.
Also, this is for a file transferred by USB cable? Or loaded from CC? Only documents transmitted by USB cable can have their fonts embedded as well (due to licensing/legal issues with fonts)