[Mac] Bumpy/Unsmooth Free Dragging in XD when using SteelSeries Mouse
I use a SteelSeries Rival 100 mouse with my Macbook Pro and have the SteelSeries driver software installed.
It seems that in XD the free dragging (holding spacebar + mouse's left button then move the mouse) function won't work normally if the Steelseries mouse is used. Scrolling speed of the canvas varies a lot even cursor / mouse movement is steady, sometimes the canvas even got stuck (i.e. not moving) even if the cursor / mouse is still moving.
On the contrary, free dragging works fine if Mac's built-in touchpad is used; I experience no scrolling speed problem nor any bumpy / unsmooth scrolling, canvas's movement follows cursor's movement perfectly. My other mice work well with XD too.
There’s been no further input from user + report is rather stale. Closing.
3 commentsComments are closed
Ed Altorfer commented
FWIW, this has been happening for me as well, but with a Logitech G402 mouse at 3440 DPI, polling at 1000 times per second.
It occurs at any DPI, though, and doesn't happen with the same mouse on Windows.
OS Version: macOS Sierra (10.12.6)
Logitech Gaming Software Version: 8.96.38
Settings: 3440 DPI, 1000 reports per second
I've noticed this on other macs as well, but always with a Logitech mouse.
Hi shimomiaizo - Could we get a bit more information about your setup?
1) What is your OS version
2) What version of the SteelSeries Engine do you have?
3) What are the settings of the Rival 100 mouse in the SteelSeries Engine?
Version of Adobe XD:
Steps to reproduce the issues:
Free dragging should work normally; XD's performance should be consistent despite of the input device (i.e. touch pad / mice of different brands).