XD Android App Crashes (mobile)
Android Version: 6.0.1
XD App Version: 1
XD Desktop Version: 0.5.22.8
1. I open the design in XD Desktop
2. Plug My phone in via usb
3. Open the XD app on my phone
4. App tries to open design but crashes
I have attached a screenshot of the file on desktop, it is just one artboard with a few extra objects around it at the moment so not very complicated.
I really hope this can get sorted quickly, it could be so useful!
The issue you report has been fixed in XD 10. I encourage you to update to this version.
3 commentsComments are closed
Yupp, same here. I can open a very small file but not a complex design.
XD Android Version 9.0.0 (9724) on Samsung Galaxy S7 Edge
Android Version 7.0
XD Desktop 18.104.22.168 on Windows 10 Pro
On the other hand on an iPad Mini 4 I can load the same complex design
XD iOS Version 10.0 (2407)
iOS Version 11.4.1
It had worked before on the Samsung phone with the same design, but now not anymore somehow. Are there any settings files or caches I could empty to resolve this problem?
Jeroen Dekker commented
I have the same problem. Since I opened a large file, it keeps crashing with every file.
XD Android 1.2.3
XD MacOs 0.6.32.12 Beta
I have the same bug. I noticed it happens on larger file sizes, especially if the file contains multiple images.
On my side:
Android version: Nexus 9 on Android 7.1.1
XD android version: 1.2.1
XD macOs version: 0.6.8.6