Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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  1. Can't save project

    <<The document “Untitled 2” could not be saved as “Untitled 2”>>.
    I tried other names and tried saving it to different locations, but it didn't work.

    29 votes
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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings all:

    We have not been able to reproduce this issue on our end.

    If you’re still seeing issues in XD 14, you might be experiencing one of two problems:
    - Adobe Sync version is earlier than 4.0.1.29
    https://adobexd.uservoice.com/forums/353010/suggestions/36447337

    - XD has been installed in drive which was partitioned resulting in required users files being installed in different drive.
    https://adobexd.uservoice.com/forums/353010/suggestions/36318088

    Be sure to vote for the above for proposed solutions.

    Thanks!
    Nina

  2. White Screen and Crash

    Windows 10 PRO Insider Preview 17618[Skip Ahead] x64 on Dell Optiplex 790[i7 2nd Gen, 8GB RAM, GeForce GT710 2GB].

    Adobe XD version: 5.0.12

    12 votes
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    bug-inactive  ·  26 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. XD app shuts down/closes itself when not using

    On Windows 10, when navigating away from the app (checking emails or whatever), upon trying to return to XD, it is no longer open. The XD app shuts itself down in the background.

    12 votes
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    bug-inactive  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. unexpectedly crashing

    after working for over 2-4 hours and bingo XD crashes and all work done went down the toilet. very frustrating. it happened more than 4-5 times now. and i have been reporting the issue.

    PLEASE FIX THIS CRASH BEFORE ANY NEW FEATURE ROLE OUT.

    8 votes
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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →

    For those who have updated this report with feedback – please note this post is inactive. To better diagnose what you’re observing, please open new bug report.

    Include the following details,
    Mac/Win
    1. XD version
    2. OS version
    3. Detailed steps of what you’re doing, and what issue you encounter (application close, application stops responding, etc) + any error messages you observe.

    Win10 only:
    4. GPU model
    5. System (Surface Book 2, Dell laptop)

    It would be very helpful to have the following system logs to understand what’s happening.

    Mac/Win:
    Creative Cloud logs, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    Win10 only:
    Win10 crash dumps, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    Thanks!
    Nina
    Adobe XD

  5. Scroll canvas/view when text label is in edit mode

    when a text label is edited, I can not scroll anymore on the page. I always have to exit edit mode to be able to scroll again.

    8 votes
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    bug-inactive  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Prototype link is not working frequently.

    Prototype link is not working very frequently. Teams are having trouble viewing the prototype link.

    "Internal Server Error"
    Request ID: 73d366cf-63ce-4356-9ef9-f3979eb2027a

    7 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Nothing Works, Crashing Crashing Crashing

    Frustration, missed deadline, Cant save, can't export, hangs or freezes since last update

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adobe Illustrator does not show drop shadows in SVG exported from XD

    Xd Version: 0.8.22.17 Beta, CS 2.4.3.114
    Adobe Illustrator Version : 21.1.0 (64-bit)
    Windows 10 Home
    Version 1703
    OS Build 15063.608


    1. Create any vector shape in Xd

    2. Apply drop shadow

    3. Select page

    4. Export .svg (embed image)

    5. Open .svg in Adobe Illustrator

    Result
    No drop shadows displayed

    Expected Result
    Drop shadows

    Inkscape
    Opening the same .svg has drop shadows

    7 votes
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    bug-inactive  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Dropdown needed for font selection on Windows 10

    I had no idea that there were more options for the fonts until I accidentally clicked on the right side of the text box. There needs to be an arrow or something, as shown in the attachment, that shows users that they have a selection to choose from.

    6 votes
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    bug-inactive  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Error 44


    1. Version 0.6.28.10 Windows 10 and Mac

    2. Click on Share Online > Update Link or Create a Link

    3. Expect to get a link to share

    4. Get an error 44

    5. Not really wanting to share publicly because it's for my thesis

    So i'm really in a bit of stress now. For my thesis i'm building a prototype for a webshop, deadline is in a week: thursday 1/6. Had no issues sharing the file with my teachers before. Now my prototype is progressing i'm getting this error. I can share my older files with less artboards. I have 53 artboards if i recall…

    6 votes
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    bug-inactive  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Build 0.5.22.8 - share online speed unacceptable

    It has taken more than a minute to upload just a few art boards on a clean 20Mb connection. Are you able to do anything about the speed of upload? Thanks.

    6 votes
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    bug-inactive  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Tell us about your sharing errors

    Scratching your head because you got an error trying to share? Got a message you don’t understand or a seemingly random error number? We want to know about them so that we can address the issue! We’re maintaining troubleshooting details in this Knowledge Base article: https://helpx.adobe.com/experience-design/kb/cannot-use-share-feature.html, so stop on by for the latest and let us know if you’re one of the lucky ones that’s getting a unique error message.

    Sie wundern sich, warum bei der Freigabe ein Fehler aufgetreten ist? Gibt es eine Fehlermeldung, die Sie nicht verstanden haben, oder eine scheinbar zufällige Fehlernummer? Weisen Sie uns darauf…

    6 votes
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    bug-inactive  ·  11 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Constant Crashing

    I'm using Windows 10 Pro v1709 (OS Build 16299.248)
    on an XPS L521X Laptop

    My version of XD is the current one (as of March 1st 2018) - i'm sorry but i don't know where to find the version number.

    For the last month, XD is constantly crashing - every transaction i make , it can't handle it. I.e. I edit a text block- it crashes; i re-name an artboard - it crashes; i change the size of an object it crashes. etc.

    The file I am working on is saved to locally to the machine and not on a…

    5 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Anita, Henrique:

    Can you please open a new bug report? As this report is old, I want to make sure we’re looking at the most recent information to help diagnose the problem.

    Please include the following details:
    1. XD version
    2. Win10 OS version
    3. GPU model
    4. System (Surface Book 2, Dell laptop)
    5. Detailed steps of what you’re doing, and what issue you encounter (application close, application stops responding, etc) + any error messages you observe.

    It would be very helpful to have the following system logs to understand what’s happening.

    Creative Cloud logs, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
    Win10 crash dumps, http://www.thewindowsclub.com/activate-windows-error-reporting-windows-8

    Thanks!
    Nina
    Adobe XD

  14. [windows 10] when saving XD lock up abnormally long


    1. XD 2.0.32.10

    2. make a file with 7 artboards and 7 screenshots

    3. edit the file

    4. Type CTRL+s

    5. I can continue editing the arboards In a few seconds or less the edited tag on the title changes / disapears

    6. The edited tag stays, I can select a different tool, bit I can't select items on arboards, zooming CTRL+ +/- does not happen

    7. after 10 or more seconds all the interactions happen and the edited tag disapears

    5 votes
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    bug-inactive  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. PDF export breaks text strings to single letters

    When I export artboard to PDF (to convert it to layered PSD for developer), I have all the texts longer than 3-4 symbols broken to single letters (multiple single text objects and multiple single layers if exported from Illustrator to Photoshop). They appear at their places, but you can not select string or paragraph, only single letter.
    Words, that 2-3 letters long, like YES or NO on buttons, are not being devided to letters.

    5 votes
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    bug-inactive  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Error 49 when saving some file

    ver. 0.6.23.37 and 0.6.24.10 (not on ver. 0.6.20.7)

    Steps:


    1. create a file (choose "iPhone 6/7")

    2. choose file > save as ...

    3. input for the name "デザインガイド"(it means design guidelines in Japanese) , and save to desktop(/Users/username/Desktop/)

    Expected result:
    success to save the file

    Actual result:

    I got error code 49 and could not save it. I tried to save to other folders. I could not save it, either.

    my other try:
    In case of the name "デザイン", it is success to save a file.
    In case of the name "ガイド", it is success to save a file.

    5 votes
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    bug-inactive  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sync problems are discarding most recent file

    I lost 12 hours of work when I opened an XD file on a computer that hadn't synced properly (the XD file was stored on Creative Cloud file sync). Friday afternoon the file synced correctly from my work laptop to my home PC; after working repeatedly on the project from home, I returned to work Sunday morning, opened the file, and discovered it contained none of the work I'd done from home. I ran home and 15 minutes later discovered my home version had synced the work version 15 minutes prior--discarding the file--and all of the work--saved in my Creative…

    4 votes
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    bug-inactive  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Rectangle still converted to Path sometimes if you double-click to edit as path but make no changes

    Version: 0.6.34.3
    OS: Mac and Windows

    Observation:
    After a rectangle has been created (in my case with 2dp rounded corners) it is automatically converted to a path some time later without telling it explicitly to do so. As a consequence it looses its rounded corner property and resizing results in changes of the corner radius.

    Expected Behavior:
    Rectangles remain rectangles until the user explicitly wants to convert it to a path.

    4 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Doesn't work at all (Windows 10)

    No link ("Start a new design", "go to tutorials", "Resources", "UI kits") respond on the first screen.

    Windows 10 v. 1703

    4 votes
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    bug-inactive  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Adobe XD Mobile Preview doesn't work for iOS11


    • iOS app store version of the preview app.
      -iOS11(Developers version)

    Click on mobile preview,Flash back

    4 votes
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    bug-inactive  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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