Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Privilege lowering failed! Error: 1314 - Error: 191

    I am an enterprise user that has a rights managed system. Someone has spent a long time configuring the Enterprise hand shaking to allow Adobe CC to install software applications with elevated privileges on our systems. Photoshop, Illustrator, InDesign all work, But CC hits this road block when XD tries to install. It worked just fine until the latest Windows update, but apparently it broke the credentialing permissions in XD. I had a previously working version but had to replace my HD on my laptop which required me to reinstall the Adobe CC. I am now locked out of editing…

    4 votes
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  2. I have sadness from the last update((

    Previously, you had frequent updates, bugs were very quickly fixed, users experienced the turbulent life of your product team.
    You have been developing the June update for more than a month and no new feature works stably. Even the export to Zeplin was broken.

    2 votes
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  3. Cannot export to Zeplin on my MAC

    Whenever I try to export to Zeplin from XD on my MAC
    it always came up with same error message saying
    'Adobe CC not running. Please launch Adobe CC and try again, keeping it running until the export it complete. '

    I have my CC running and there is no problem in uploading the XD file in CC.

    It happens to many of my colleagues.

    We are using latest version of XD.

    1 vote
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  4. link broken for suggestion

    "Provide feedback" option is not working in Adobe XD

    1 vote
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  5. User Cannot Delete A Color Stop In Gradient Pi By Hitting A Delete Key (#14850)

    Selecting a color stop in the gradient PI slider and hitting a delete key does not remove the color stop. As a workaround tap on the gradient editor once on the artboard. From there you can delete the color stop from PI by tapping on the delete key.

    L’utilisateur ne peut pas supprimer un palier de couleur dans le sélecteur de dégradé Pi en appuyant sur la touche Supprimer
    Le fait de sélectionner un palier de couleur avec le curseur du sélecteur de dégradé PI d’appuyer sur la touche Supprimer ne supprime pas le palier de couleur. Pour contourner le…

    2 votes
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  6. 3 votes
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  7. Missing elements when importing components from a CC Library

    I have a symbols library of icons and another one of UI components. The components have icons from the icons library. Whenever I needed a component, I would drag it over from the CC Library to XD and they would render just fine.

    This week, however, I have been unable to use the components because when I insert components from the CC Library, they have missing elements. The blurry preview, the thumbnail, and the symbol itself have all the parts but when it is done loading, it consistently has missing parts.

    3 votes
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  8. Unable to reliably sync XD files with CC to team members

    Hi there.

    I have a team of multiple users trying to sync folders of XD files up to Creative Cloud and then down to computers so that we can always all have the latest versions of files. This is an integral function for us to have cloud control over our files. We are all located remotely around the world. Over the last few weeks we have all had issues with syncing on and off.

    ISSUE:
    - Member 1 adds XD file to CC folder on local machine (or saves file updates).
    - Member 2,3,4 can see update in Cloud but…

    18 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This bug report is quite stale. There’s been a significant number of changes that impact this area, including the release of XD Cloud documents with XD 14 in Dec 2018.

    In order to accurately track current status, I’m closing this report. For issues with XD Cloud documents see this help page, https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html

    Sincere apologies for any inconvenience,
    Nina
    Adobe XD

  9. Need visibility of text caret after creating text box

    Whenever I create a text box, I can never tell if it is ready to type because I cannot see the blinking caret/cursor. After clicking and dragging a new text box, some kind of confirmation that it is ready to accept type, like a nice dark black blinking carrot, would be helpful. I always end up clicking away and creating a new box and then typing a V and changing font styles and then having it not be applied to the text, etc. It's always a mess. I can't be the only one.

    Side note, I LOVE XD and thank…

    1 vote
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  10. Spacebar to pan - not behaving as expected

    Dragging the mouse from one point to another whilst pressing space is not one continuous motion, it lags behind and moves at an unexpected speed. (still in one straight line though)

    Also, the speed of vertical vs horizontal movement is not the same as the native OS mouse movement.

    I can best describe it as having cat hair on a mousepad and dragging my laser/optical mouse from one point to the other, it does not go well...

    Using a MacBook Pro running MacOS High Sierra (10.13.3) with a mouse and keyboard connected (Bluetooth).


    • As a side note, I work with…
    1 vote
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  11. XD link not working on non Apple tablets

    I use an apple MacBook Pro to create a prototype. I export link and it works great on an iphone.

    But... The prototype does not display when viewed on an non apple tablet. Any reason for this?

    1 vote
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  12. i Can't Run Adobe XD! it will disappear after seconds! windows 10 Fall Creators upadte

    i Can't Run Adobe XD!
    it will disappear after seconds!
    i tried several ways but .. :/
    windows 10 Fall Creators upadte

    2 votes
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  13. Old thumbnails still showing up when sharing prototype to a new link

    I have taken old XD projects to update them with new branding and when I Publish Prototype under a "New Link" it still shows the old icon on a mobile device when viewing under that link. As we can no longer control that icon image, there is no way for me to fix this problem.

    1 vote
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  14. Error while install(Error code : C191)

    Cant Install the latest version

    Updated my Windows to latest version,Disabled Protection also

    3 votes
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  15. Bugs: The design won't showing if I enable AMD Radeon 520

    The design won't showing if I enable AMD Radeon 520.
    But if I disable it, Adobe XD showing my design as usual.
    There's nothing wrong with my graphic card driver, gaming is running good.
    I attach screenshot.
    I'm using HP 14 BS007TX

    1 vote
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  16. Copy/Paste shortcuts and menu options no longer work

    I just downloaded the November 2017 update. I opened a new document. When I try to use copy/paste shortcuts on any object, nothing happens. When I right click and copy/paste using the menu, nothing happens. The only way I can copy an object is by right clicking the object in the layers palette and duplicating it. The keyboard shortcut for group works fine (CTRL+G), as well as select all (CTRL+A).
    I opened a project that I started before downloading the update. The copy and paste functions work just fine. They also work if I am in an Illustrator project. I…

    5 votes
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  17. preview on iphone

    a save my project in creative cloud, but in the iphone app a XD documents is empty

    1 vote
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  18. Crash after Ctrl + Shift + Y

    It says the short cut to open asset window is Ctrl + Shift + Y but when I press it the application crashes with no warning and I lose my unsaved work. :(

    1 vote
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  19. newer version

    I was working on a file on a laptop, then moved to another which also has XD and it is now saying that the file is incompatible as the first laptop had a new version of XD. It has asked me to upgrade my version of XD on this laptop to open the file, however it is already completely up to date.

    How do I go about reopening this file? I no longer have access to the first laptop and don't want to lose my work.

    1 vote
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  20. Mouse click problems

    2 0 32 10 version
    / windows 10 / 64 bit

    I cannot unselect single elements from a multiple selection by clicking the LMB. I need to use the escape button to exit a selection.

    while ungroupping the mouse goes to panning mode and moves everything only horizontal or vertical ( NOT WANTED IT TO )

    About 50% of files i am opening crash and i have to manualy shut down the XD process

    it is a horror to use it with this issues O_O
    there was everything ok 3 days ago

    2 votes
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